Sold by: Last9
Deployed on AWS
OTel-native telemetry data platform for high cardinality monitoring. Single pane for Logs, Metrics, and Traces. Simple pricing.
Overview
Last9 is the preferred single pane of observability for Logs, Traces, and Metrics, built for modern engineering teams and high cardinality environments.
- OpenTelemetry native, Cloud Native, Prometheus compatible, with support for 100+ integrations
- Simple pricing model with a predictable "pay for what you use" plan, no per host or per user billing
Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9's telemetry data platform to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior.
Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it's stored don't require instrumentation or code changes and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind - a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality.
With correlated telemetry, Last9's native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing them to jump between telemetry data, teams have the flexibility to use any tool that they're comfortable with - either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool.
Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces.
Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork.
Backed by Sequoia India and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, Sendbird, GoJek, Razaorpay, and more.
Highlights
- Open Standards: Built for Cloud Native environments. Fully compatible with OpenTelemetry and Prometheus.
- Single Pane: Correlate and alert on your application & infrastructure metrics, events, logs, and traces in one place.
- Simple Pricing: Predictable "pay for what you use" plan. No per-host billing. No per-user billing. No separate custom metrics billing.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Pay as you go | State-of-the-art Telemetry Data Platform | $0.00 |
Dimension | Cost/unit |
|---|---|
Number of events ingested per month (in Billions) | $88.75 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Last9's customer engineering team provides hands-on support for both onboarding and ongoing use over shared Slack channels, email, and 1:1 calls.
support@last9.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Plum
By Xoxoday
Plum is a rewards, incentives, and payouts platform that globally delivers targeted and personalized reward experiences. It offers more than 10 million reward options from 100+ countries across categories like travel, lifestyle, dining, merchandise, experiences, swag and more.
Thousands of companies trust Deepfence to secure their most critical cloud workloads and applications with a unified platform. Experience rapid threat detection and remediation, while significantly reducing non-critical security alerts by 90%. Deepfence ThreatStryker is a Cloud-Native Application Protection Platform (CNAPP) that provides next generation runtime attack analysis, threat assessment, and targeted runtime protection for your cloud infrastructure and applications. Deployable as self-managed infrastructure or as SaaS.
Rainforest QA: AI Test Automation
By Rainforest QA, Inc.
Automate your e2e tests without the time-consuming drudgery of test maintenance. Rainforest blends AI-assisted testing with QA expertise to help you ship with speed and confidence.
Coactive AI Platform
By Coactive AI
The Coactive platform supercharges data-driven businesses. We bring structure to unstructured data and help analysts to make image and video data useful. Bringing unprecedented insights, ease of use, and blistering speeds, we can make machine learning your new superpower.
Customer reviews
Harshith S.
Observability Reimagined: Last9 in Action
Reviewed on May 29, 2025
Review provided by G2
What do you like best about the product?
Last9 simplifies observability with a single pane for logs, traces, and metrics—removing the need for multiple tools and reducing costs. Features like Logs Explorer, Traces Explorer, and Dashboards enable faster issue detection and deeper insights. It handles high cardinality effortlessly, supports real-time telemetry shaping via the Control Plane, and offers responsive 1:1 Slack support. A powerful, cost-effective platform for modern engineering teams.
What do you dislike about the product?
While the single pane for logs, traces, and metrics is valuable, many observability platforms (like Datadog, New Relic, or Grafana Cloud) offer similar features. What makes Last9 uniquely better—beyond cost—isn't strongly emphasized.
What problems is the product solving and how is that benefiting you?
Last9 is solving the complexity and cost inefficiency of modern observability. By bringing logs, traces, and metrics into a single pane, it eliminates the need to manage and pay for multiple siloed tools. This not only reduces operational overhead but significantly cuts costs.
Leave a comment0 comments
Computer Software
Feels good to see everything at once place.
Reviewed on May 25, 2025
Review provided by G2
What do you like best about the product?
Trace visibility and correlated logs provide critical insights. They’ve enabled us to uncover bottlenecks and redundancies in our API flows that would have otherwise gone unnoticed. The team is clearly passionate and knowledgeable, and their Slack channel is consistently responsive to any inquiries.
What do you dislike about the product?
It was tough getting people onboarded to last9 as they could get overwhelmed with the whole lot of features.
A session or tutorial might help.
A session or tutorial might help.
What problems is the product solving and how is that benefiting you?
Unified observability: logs + traces + metrics in one pane so no more tool-hopping, lower costs
High-cardinality support: drill down by user, region, request ID letting us pinpoint bottlenecks at granular level
High-cardinality support: drill down by user, region, request ID letting us pinpoint bottlenecks at granular level
Neeraj Prem V.
Efficient, customer-first observability built for dynamic scale
Reviewed on May 22, 2025
Review provided by G2
What do you like best about the product?
Last9 stood out in our rigorous PoC evaluations due to its reliability-first observability model, cost efficiency, and engineering-friendly interface. Their focus on SLOs, reliability scores, and proactive monitoring aligned closely with our operational priorities. What truly differentiates them, though, is how deeply invested their support and customer success teams are—during IPL season when our traffic scaled dramatically on a daily basis, Last9 tuned their infrastructure dynamically to meet our specific needs, something we’ve never experienced with other vendors.
What do you dislike about the product?
Not much to dislike at this stage. If anything, I’d say the product is still evolving and there are a few integrations and features we’d like to see built out more natively. That said, the team has consistently incorporated our feedback into their roadmap, so we’re confident these gaps will close quickly.
What problems is the product solving and how is that benefiting you?
Our previously used Platform had to discontinue operations in our country. Due to strict data compliance requirements, we couldn’t push observability data outside borders. Last9 not only met our data residency needs but also offered a much more cost-effective solution with superior support. Their platform helped us reduce alert fatigue, gain better insight into service reliability, and adapt to the scale fluctuations we deal with in dynamic and high-traffic events like IPL, Cricket World Cup and their preparations.
Bassam I.
Reliable, Feature-Rich, and Backed by an Outstanding Team
Reviewed on May 17, 2025
Review provided by G2
What do you like best about the product?
Last9 stands out for its exceptional team and support—they are responsive, knowledgeable, and genuinely care about customer success. Working with them feels like an extension of your own team, which makes a massive difference when tackling observability and reliability challenges.
The platform offers an excellent balance of features and stability. From SLO management to incident workflows, it’s robust and reliable. The regular weekly releases are not only impressive but also thoughtfully aligned with customer feedback and evolving needs.
Another major plus is their competitive and transparent pricing. After evaluating numerous platforms in the space, Last9 clearly offers one of the most cost-effective solutions without compromising on functionality.
Most importantly, the support team is phenomenal—easily one of the best we’ve worked with. Whether it’s onboarding or ongoing improvements, they go above and beyond.
The platform offers an excellent balance of features and stability. From SLO management to incident workflows, it’s robust and reliable. The regular weekly releases are not only impressive but also thoughtfully aligned with customer feedback and evolving needs.
Another major plus is their competitive and transparent pricing. After evaluating numerous platforms in the space, Last9 clearly offers one of the most cost-effective solutions without compromising on functionality.
Most importantly, the support team is phenomenal—easily one of the best we’ve worked with. Whether it’s onboarding or ongoing improvements, they go above and beyond.
What do you dislike about the product?
There’s very little to dislike. If anything, the rapid pace of feature releases might feel fast for teams that prefer slower adoption cycles. However, the team does a great job keeping customers informed and supported through these changes.
What problems is the product solving and how is that benefiting you?
Last9 is helping us solve critical observability and reliability challenges by providing a platform that simplifies and strengthens how we define, track, and manage Service Level Objectives (SLOs) and overall system health. Before Last9, aligning engineering priorities with reliability goals was fragmented and reactive.
With Last9, we now have a clear, measurable, and proactive approach to reliability—helping teams prioritize the right work based on real impact, not just alerts. It has significantly reduced alert fatigue, improved incident response times, and created better alignment between technical teams and business goals.
The platform’s ability to ingest data without requiring invasive instrumentation, paired with their strong support and frequent releases, means we’re continuously improving without heavy operational overhead. In short, Last9 is enabling us to build and scale more resilient systems with confidence and clarity.
With Last9, we now have a clear, measurable, and proactive approach to reliability—helping teams prioritize the right work based on real impact, not just alerts. It has significantly reduced alert fatigue, improved incident response times, and created better alignment between technical teams and business goals.
The platform’s ability to ingest data without requiring invasive instrumentation, paired with their strong support and frequent releases, means we’re continuously improving without heavy operational overhead. In short, Last9 is enabling us to build and scale more resilient systems with confidence and clarity.
Broadcast Media
Last9 Review
Reviewed on May 16, 2025
Review provided by G2
What do you like best about the product?
We've seen tremendous value since adopting Last9. The platform truly lives up to the promise of a single place bringing logs, traces, and metrics together seamlessly. This not only simplifies our observability setup but also significantly reduces cost and complexity compared to using multiple tools.
One of the biggest reasons we decided to switch to Last9 was the significant COGS savings.
But what truly sets Last9 apart is the support. Prathamesh Sonpatki and his team have been exceptional always available over Slack to answer questions, resolve issues, and even proactively track platform improvements based on our feedback. The pace of evolution on the platform is impressive; we've seen major performance improvements and usability enhancements just this year alone.
All in all, Last9 has become an indispensable part of our infrastructure. Highly recommended for any team looking to modernize their observability stack.
One of the biggest reasons we decided to switch to Last9 was the significant COGS savings.
But what truly sets Last9 apart is the support. Prathamesh Sonpatki and his team have been exceptional always available over Slack to answer questions, resolve issues, and even proactively track platform improvements based on our feedback. The pace of evolution on the platform is impressive; we've seen major performance improvements and usability enhancements just this year alone.
All in all, Last9 has become an indispensable part of our infrastructure. Highly recommended for any team looking to modernize their observability stack.
What do you dislike about the product?
While our overall experience with Last9 has been excellent, a couple of things could still improve:
Learning Curve for New Users : This may have been specific to our setup, but we were very tightly coupled to our previous log system, so adjusting to Last9 took some time. That said, the Last9 team was extremely helpful in guiding us through the transition, just something to be aware of when making the switch.
Lack of Native Multi-Tab Support : One feature I miss from our previous platform is the ability to open multiple panels or tabs within the same UI (e.g., pods logs in one tab, LB logs in another, etc.). With Last9, I need to open separate browser tabs for that kind of workflow.
That said, none of these are blockers, and the team is highly responsive to feedback, often rolling out fixes or enhancements quickly.
Learning Curve for New Users : This may have been specific to our setup, but we were very tightly coupled to our previous log system, so adjusting to Last9 took some time. That said, the Last9 team was extremely helpful in guiding us through the transition, just something to be aware of when making the switch.
Lack of Native Multi-Tab Support : One feature I miss from our previous platform is the ability to open multiple panels or tabs within the same UI (e.g., pods logs in one tab, LB logs in another, etc.). With Last9, I need to open separate browser tabs for that kind of workflow.
That said, none of these are blockers, and the team is highly responsive to feedback, often rolling out fixes or enhancements quickly.
What problems is the product solving and how is that benefiting you?
One of the biggest problems Last9 is solving for us is reducing COGS, and that was a major factor in our decision to switch.
Beyond cost, Last9 has made observability more intuitive. The platform makes it easier to track issues across services, thanks to correlated views across logs and traces. This has helped us detect and debug problems much faster, especially in complex environments with high-cardinality data.
Overall, Last9 has simplified our tooling, improved our incident response, and made our engineering teams more productive.
Beyond cost, Last9 has made observability more intuitive. The platform makes it easier to track issues across services, thanks to correlated views across logs and traces. This has helped us detect and debug problems much faster, especially in complex environments with high-cardinality data.
Overall, Last9 has simplified our tooling, improved our incident response, and made our engineering teams more productive.