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Observability Reimagined: Last9 in Action
What do you like best about the product?
Last9 simplifies observability with a single pane for logs, traces, and metrics—removing the need for multiple tools and reducing costs. Features like Logs Explorer, Traces Explorer, and Dashboards enable faster issue detection and deeper insights. It handles high cardinality effortlessly, supports real-time telemetry shaping via the Control Plane, and offers responsive 1:1 Slack support. A powerful, cost-effective platform for modern engineering teams.
What do you dislike about the product?
While the single pane for logs, traces, and metrics is valuable, many observability platforms (like Datadog, New Relic, or Grafana Cloud) offer similar features. What makes Last9 uniquely better—beyond cost—isn't strongly emphasized.
What problems is the product solving and how is that benefiting you?
Last9 is solving the complexity and cost inefficiency of modern observability. By bringing logs, traces, and metrics into a single pane, it eliminates the need to manage and pay for multiple siloed tools. This not only reduces operational overhead but significantly cuts costs.
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Feels good to see everything at once place.
What do you like best about the product?
Trace visibility and correlated logs provide critical insights. They’ve enabled us to uncover bottlenecks and redundancies in our API flows that would have otherwise gone unnoticed. The team is clearly passionate and knowledgeable, and their Slack channel is consistently responsive to any inquiries.
What do you dislike about the product?
It was tough getting people onboarded to last9 as they could get overwhelmed with the whole lot of features.
A session or tutorial might help.
A session or tutorial might help.
What problems is the product solving and how is that benefiting you?
Unified observability: logs + traces + metrics in one pane so no more tool-hopping, lower costs
High-cardinality support: drill down by user, region, request ID letting us pinpoint bottlenecks at granular level
High-cardinality support: drill down by user, region, request ID letting us pinpoint bottlenecks at granular level
Efficient, customer-first observability built for dynamic scale
What do you like best about the product?
Last9 stood out in our rigorous PoC evaluations due to its reliability-first observability model, cost efficiency, and engineering-friendly interface. Their focus on SLOs, reliability scores, and proactive monitoring aligned closely with our operational priorities. What truly differentiates them, though, is how deeply invested their support and customer success teams are—during IPL season when our traffic scaled dramatically on a daily basis, Last9 tuned their infrastructure dynamically to meet our specific needs, something we’ve never experienced with other vendors.
What do you dislike about the product?
Not much to dislike at this stage. If anything, I’d say the product is still evolving and there are a few integrations and features we’d like to see built out more natively. That said, the team has consistently incorporated our feedback into their roadmap, so we’re confident these gaps will close quickly.
What problems is the product solving and how is that benefiting you?
Our previously used Platform had to discontinue operations in our country. Due to strict data compliance requirements, we couldn’t push observability data outside borders. Last9 not only met our data residency needs but also offered a much more cost-effective solution with superior support. Their platform helped us reduce alert fatigue, gain better insight into service reliability, and adapt to the scale fluctuations we deal with in dynamic and high-traffic events like IPL, Cricket World Cup and their preparations.
Reliable, Feature-Rich, and Backed by an Outstanding Team
What do you like best about the product?
Last9 stands out for its exceptional team and support—they are responsive, knowledgeable, and genuinely care about customer success. Working with them feels like an extension of your own team, which makes a massive difference when tackling observability and reliability challenges.
The platform offers an excellent balance of features and stability. From SLO management to incident workflows, it’s robust and reliable. The regular weekly releases are not only impressive but also thoughtfully aligned with customer feedback and evolving needs.
Another major plus is their competitive and transparent pricing. After evaluating numerous platforms in the space, Last9 clearly offers one of the most cost-effective solutions without compromising on functionality.
Most importantly, the support team is phenomenal—easily one of the best we’ve worked with. Whether it’s onboarding or ongoing improvements, they go above and beyond.
The platform offers an excellent balance of features and stability. From SLO management to incident workflows, it’s robust and reliable. The regular weekly releases are not only impressive but also thoughtfully aligned with customer feedback and evolving needs.
Another major plus is their competitive and transparent pricing. After evaluating numerous platforms in the space, Last9 clearly offers one of the most cost-effective solutions without compromising on functionality.
Most importantly, the support team is phenomenal—easily one of the best we’ve worked with. Whether it’s onboarding or ongoing improvements, they go above and beyond.
What do you dislike about the product?
There’s very little to dislike. If anything, the rapid pace of feature releases might feel fast for teams that prefer slower adoption cycles. However, the team does a great job keeping customers informed and supported through these changes.
What problems is the product solving and how is that benefiting you?
Last9 is helping us solve critical observability and reliability challenges by providing a platform that simplifies and strengthens how we define, track, and manage Service Level Objectives (SLOs) and overall system health. Before Last9, aligning engineering priorities with reliability goals was fragmented and reactive.
With Last9, we now have a clear, measurable, and proactive approach to reliability—helping teams prioritize the right work based on real impact, not just alerts. It has significantly reduced alert fatigue, improved incident response times, and created better alignment between technical teams and business goals.
The platform’s ability to ingest data without requiring invasive instrumentation, paired with their strong support and frequent releases, means we’re continuously improving without heavy operational overhead. In short, Last9 is enabling us to build and scale more resilient systems with confidence and clarity.
With Last9, we now have a clear, measurable, and proactive approach to reliability—helping teams prioritize the right work based on real impact, not just alerts. It has significantly reduced alert fatigue, improved incident response times, and created better alignment between technical teams and business goals.
The platform’s ability to ingest data without requiring invasive instrumentation, paired with their strong support and frequent releases, means we’re continuously improving without heavy operational overhead. In short, Last9 is enabling us to build and scale more resilient systems with confidence and clarity.
Last9 Review
What do you like best about the product?
We've seen tremendous value since adopting Last9. The platform truly lives up to the promise of a single place bringing logs, traces, and metrics together seamlessly. This not only simplifies our observability setup but also significantly reduces cost and complexity compared to using multiple tools.
One of the biggest reasons we decided to switch to Last9 was the significant COGS savings.
But what truly sets Last9 apart is the support. Prathamesh Sonpatki and his team have been exceptional always available over Slack to answer questions, resolve issues, and even proactively track platform improvements based on our feedback. The pace of evolution on the platform is impressive; we've seen major performance improvements and usability enhancements just this year alone.
All in all, Last9 has become an indispensable part of our infrastructure. Highly recommended for any team looking to modernize their observability stack.
One of the biggest reasons we decided to switch to Last9 was the significant COGS savings.
But what truly sets Last9 apart is the support. Prathamesh Sonpatki and his team have been exceptional always available over Slack to answer questions, resolve issues, and even proactively track platform improvements based on our feedback. The pace of evolution on the platform is impressive; we've seen major performance improvements and usability enhancements just this year alone.
All in all, Last9 has become an indispensable part of our infrastructure. Highly recommended for any team looking to modernize their observability stack.
What do you dislike about the product?
While our overall experience with Last9 has been excellent, a couple of things could still improve:
Learning Curve for New Users : This may have been specific to our setup, but we were very tightly coupled to our previous log system, so adjusting to Last9 took some time. That said, the Last9 team was extremely helpful in guiding us through the transition, just something to be aware of when making the switch.
Lack of Native Multi-Tab Support : One feature I miss from our previous platform is the ability to open multiple panels or tabs within the same UI (e.g., pods logs in one tab, LB logs in another, etc.). With Last9, I need to open separate browser tabs for that kind of workflow.
That said, none of these are blockers, and the team is highly responsive to feedback, often rolling out fixes or enhancements quickly.
Learning Curve for New Users : This may have been specific to our setup, but we were very tightly coupled to our previous log system, so adjusting to Last9 took some time. That said, the Last9 team was extremely helpful in guiding us through the transition, just something to be aware of when making the switch.
Lack of Native Multi-Tab Support : One feature I miss from our previous platform is the ability to open multiple panels or tabs within the same UI (e.g., pods logs in one tab, LB logs in another, etc.). With Last9, I need to open separate browser tabs for that kind of workflow.
That said, none of these are blockers, and the team is highly responsive to feedback, often rolling out fixes or enhancements quickly.
What problems is the product solving and how is that benefiting you?
One of the biggest problems Last9 is solving for us is reducing COGS, and that was a major factor in our decision to switch.
Beyond cost, Last9 has made observability more intuitive. The platform makes it easier to track issues across services, thanks to correlated views across logs and traces. This has helped us detect and debug problems much faster, especially in complex environments with high-cardinality data.
Overall, Last9 has simplified our tooling, improved our incident response, and made our engineering teams more productive.
Beyond cost, Last9 has made observability more intuitive. The platform makes it easier to track issues across services, thanks to correlated views across logs and traces. This has helped us detect and debug problems much faster, especially in complex environments with high-cardinality data.
Overall, Last9 has simplified our tooling, improved our incident response, and made our engineering teams more productive.
A Next-Gen Reliability Platform for Modern DevOps Teams
What do you like best about the product?
Last9 is an elegant and powerful solution for modern DevOps and SRE teams, purpose-built to streamline observability and ensure high system reliability. With its deep focus on SLOs, real-time telemetry, and intelligent alerting, Last9 empowers teams to deliver dependable, high-performance software at scale — while dramatically reducing incident response times.
What truly sets Last9 apart is its ability to consolidate logs, traces, and metrics into a single pane of glass, eliminating the need to juggle multiple tools. This unified experience not only improves operational efficiency but also makes observability significantly more cost-effective.
With its modern approach, intuitive UI, and developer-first experience, Last9 isn’t just another observability tool — it's a reliability platform that aligns engineering outcomes with business goals. For organizations serious about uptime, performance, and operational clarity, Last9 is a must-have.
What truly sets Last9 apart is its ability to consolidate logs, traces, and metrics into a single pane of glass, eliminating the need to juggle multiple tools. This unified experience not only improves operational efficiency but also makes observability significantly more cost-effective.
With its modern approach, intuitive UI, and developer-first experience, Last9 isn’t just another observability tool — it's a reliability platform that aligns engineering outcomes with business goals. For organizations serious about uptime, performance, and operational clarity, Last9 is a must-have.
What do you dislike about the product?
Not much, would like a dark theme option.
What problems is the product solving and how is that benefiting you?
With log-to-metric alerts, support teams no longer need to actively monitor logs — alerts are automatically triggered based on meaningful patterns, enabling faster response times and reduced manual effort.
Swiss army knife for observability
What do you like best about the product?
Been using last9 as logging, alerts and monitoring at our mid sized SAAS app. It has a lot of features you would want in observability tool. We mainly use it for logging, tracking throughput of endpoints and creating alerts for each team based on endpoints they monitor. It has a single pane for logs, traces, and metrics, removing the need for multiple tools, you don't have to invest in separate tools to do all this. Support is also excellent, their team is readily available whenever needed with 1:1 support.
What do you dislike about the product?
We wanted some error monitoring on fronted, which they plan to launch soon.
What problems is the product solving and how is that benefiting you?
It solves problems related to observability for our SAAS app. We use it to store, filter, analyse logs. Create dashboards related to performance and throughput. We also use to create alerts when things are off.
Intuitive Log Search with Tonnes of Integrations
What do you like best about the product?
- Extremely engaged support
- Quick responses/fixes to issues
- Powerful logQL based log search
- Easily integrates with all our log sources including Cloud object storage, CDN vendors and Kubernetes Environments
Consolidating our logs on last9 has allowed members within and without engineering to start to query and digest logs. Logs that were previously difficult to query are now trivially searched.
- Quick responses/fixes to issues
- Powerful logQL based log search
- Easily integrates with all our log sources including Cloud object storage, CDN vendors and Kubernetes Environments
Consolidating our logs on last9 has allowed members within and without engineering to start to query and digest logs. Logs that were previously difficult to query are now trivially searched.
What do you dislike about the product?
Lack of compatibility with all of LogQL means that sometimes solutions found online do not transfer to Last9
What problems is the product solving and how is that benefiting you?
Last9 allowed us to consolidate logs into a single place. This streamlined investigations and opened the doors to other teams to start answering questions for themselves
Single pane of glass for logs, metrics and traces.
What do you like best about the product?
Last9 and team has helped us forget all the different observability tools and consolidate every dashboard into one single place. The team at last9 and 1 to 1 support on slack is super notch which brings more value with the tool.
What do you dislike about the product?
Default SQL transaction views missing as of now.
What problems is the product solving and how is that benefiting you?
We are able to monitor our infrastructure and app in last9 with the ease and at single dashboard.
Simplifying Observability with Last9's Unified Platform
What do you like best about the product?
Unified Observability:
Last9 brings logs, metrics, and traces into a single pane of glass. No more juggling between tools; everything is correlated and accessible in one place. This integration has significantly reduced our Mean Time to Detect (MTTD) and has streamlined our debugging process.
Handling High Cardinality:
Our applications generate a vast amount of high-cardinality data, and traditional tools struggled to keep up. Last9's platform handles this effortlessly, allowing us to monitor granular details without performance hits. Features like the Cardinality Explorer and Streaming Aggregations have been particularly helpful.
Control Plane:
The Control Plane is a standout feature. It offers real-time telemetry management, enabling us to define pre-ingestion workflows for data filtering and enrichment. This means we can manage our data proactively, ensuring only relevant information is stored and analyzed.
Cost Efficiency:
With Last9's "pay for what you use" pricing model, we've seen a noticeable reduction in our observability costs. There's no per-host or per-user billing, which makes budgeting straightforward and predictable.
Exceptional support:
The 1:1 support over Slack has been invaluable
Last9 brings logs, metrics, and traces into a single pane of glass. No more juggling between tools; everything is correlated and accessible in one place. This integration has significantly reduced our Mean Time to Detect (MTTD) and has streamlined our debugging process.
Handling High Cardinality:
Our applications generate a vast amount of high-cardinality data, and traditional tools struggled to keep up. Last9's platform handles this effortlessly, allowing us to monitor granular details without performance hits. Features like the Cardinality Explorer and Streaming Aggregations have been particularly helpful.
Control Plane:
The Control Plane is a standout feature. It offers real-time telemetry management, enabling us to define pre-ingestion workflows for data filtering and enrichment. This means we can manage our data proactively, ensuring only relevant information is stored and analyzed.
Cost Efficiency:
With Last9's "pay for what you use" pricing model, we've seen a noticeable reduction in our observability costs. There's no per-host or per-user billing, which makes budgeting straightforward and predictable.
Exceptional support:
The 1:1 support over Slack has been invaluable
What do you dislike about the product?
Looking for more AI powered features and dashboards.
What problems is the product solving and how is that benefiting you?
As a developer working in a fast-paced environment, managing logs, metrics, and traces across different tools was becoming a real challenge. Switching between dashboards, dealing with inconsistent data, and the mounting costs were taking a toll. That's where Last9 has been a game-changer.
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