Sold by: JumpCloud, Inc.
Deployed on AWS
Free Trial
Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Delivery method
Deployed on AWS
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Vendor refund policy
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By Cisco Systems, Inc.
By BeyondTrust Corporation
AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Platform
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-OS Server & Device Management
Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
Passwordless Access
Enable phishing-resistant, one-click user access via JumpCloud Go
Conditional Access
Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls
Multi-Factor Authentication (MFA)
Provide consistent, frictionless access to cloud and on-premises applications for different user groups and device types (laptops, desktop, mobile, personal and corporate-owned) through a broad range of authentication methods including Duo Push, biometrics, security keys, and more.
Adaptive Access Policies
Verify identity in seconds. Ensure users are who they say they are at every access attempt, and regularly reaffirm their trustworthiness. Set adaptive security policies tailored to your organization.
Single Sign-On (SSO)
Give your users an easy way to locate all of their cloud applications from a single portal with Duo's cloud-based secure single sign-on (SSO).
Trusted Endpoints
Block access from unknown devices and only allow trusted devices to gain access to resources.
Device Insight
View a dashboard of all devices accessing applications, within the Duo Admin Panel.
Identity Security Insights
Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
Password Safe
Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust.
Privileged Remote Access
Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
Privilege Management for Windows and Mac
Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
Cloud Privilege Broker
Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges.
Standard contract
No
No
No
Customer reviews
Accounting
System administrator with 3+ years' experience.
Reviewed on Jun 02, 2025
Review provided by G2
What do you like best about the product?
Simple and user-friendly interface. Convenience in administering several tenants at once (Multi-Tenant Portal)
What do you dislike about the product?
the licensing system is not entirely clear
What problems is the product solving and how is that benefiting you?
Centralize device identification, access, and management. Which in turn reduces the workload on the support team from end users
Leave a comment0 comments
Dhananjay M.
Best tool I have came across so far
Reviewed on Jun 02, 2025
Review provided by G2
What do you like best about the product?
Ease of use and configurations is something I find great.
Unified management of users and devices is Plus and also having Security intact
Unified management of users and devices is Plus and also having Security intact
What do you dislike about the product?
something which can be fixed as sometimes Mac password management throws bugs
What problems is the product solving and how is that benefiting you?
Unified IT management - managing users, devices and apps as well make my life easy
Sameh T.
Managing everyone's computers and accounts from home is actually possible
Reviewed on Jun 02, 2025
Review provided by G2
What do you like best about the product?
For me, what stands out most is that JumpCloud brings everything under a single dashboard. Having a unified directory is a big advantage – you can easily handle users, groups and their accesses all from one place. I am dependent on the device management capabilities to keep security policies updated on every computer such as applying encryption or locking the screens. Thanks to SSO and SaaS apps working together, logging in for the team becomes simpler and safer. It blends a number of IT activities into a logical process.
What do you dislike about the product?
At the same time, the price can seem a bit technical and difficult to understand, as it depends on the features and customer types chosen. Scaling may not always make the cost impact obvious right away. Some very particular or specialized ways to set up the platform might require users to consult the offical docs or get assistance from support. Most of the interface is easy to use, even if sometimes there are features that some users find hard to find.
What problems is the product solving and how is that benefiting you?
JumpCloud basically takes care of the problem of managing many identities and devices. Doing things the old way, we set up users in various places by hand – separate accounts and different cloud applications. Giving and removing employee access took time, was slow and might leave unnecessary access open. Nowadays, JumpCloud acts as our central identity store and main device manager. After adding a user and assigning them to a group, they will right away get access to their devices and the apps. Offboarding allows us to instantly block all access which has made work more effective and secure.
Josefina F.
Excellent solution for managing corporate devices
Reviewed on Jun 01, 2025
Review provided by G2
What do you like best about the product?
- Practicality for configuring onboarding tools, in our case we had it integrated with Bamboo HR and Google Workspace.
- Reports and alerts easy to configure
- Deployment of applications and implementation of scripts for AV configurations on devices is super practical.
- Updated technical documentation on the platform
- The support team provided us with extensive advice during the decoupling of Okta, and they also introduced us to several add-ons that the platform has which were beneficial for the organization.
- Reports and alerts easy to configure
- Deployment of applications and implementation of scripts for AV configurations on devices is super practical.
- Updated technical documentation on the platform
- The support team provided us with extensive advice during the decoupling of Okta, and they also introduced us to several add-ons that the platform has which were beneficial for the organization.
What do you dislike about the product?
-Platform technical support couldn't resolve my question regarding how the email information had to be sent from Bamboo HR to JC. I ended up investigating the problem on my own, where I found that the issue was related to uppercase and lowercase letters within an email.
What problems is the product solving and how is that benefiting you?
- Management of computers not only in-person, but also for remote collaborators.
- Instant user offboarding
- Installation of tools such as apps and AV
- Unification of access between email and computer access
- Instant user offboarding
- Installation of tools such as apps and AV
- Unification of access between email and computer access
Information Technology and Services
Onboarding mutiny
Reviewed on May 31, 2025
Review provided by G2
What do you like best about the product?
MSP multitenant portal is great. Plus the fact that JC can scale from an MDM to full zero trust IdP provider is great in theory.
What do you dislike about the product?
Onboarding was terrible to be honest. I got skipped around from manager to manager, my transition manager didn’t respond to emails, overall very poor job.
What problems is the product solving and how is that benefiting you?
MDM services and user IdP for another client. This is beneficial to providing full protection DLP on endpoints.