AWS Public Sector Blog

Tag: Amazon Redshift

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How Times Higher Education accelerated their journey with the AWS Data Lab

Times Higher Education (THE) is a data-driven business that, with the help of AWS, is now realising the value of their data, which enables them to be better informed and make faster decisions for customers. THE provides a broad range of services to help set the agenda in higher education, and their insights help universities improve through performance analysis. THE worked with the AWS Data Lab to create a centralised repository of their data. Launching a data lake helped with providing a cost-effective platform and cataloguing data so they could understand their data and design new products to make use of it.

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Modern data engineering in higher ed: Doing DataOps atop a data lake on AWS

Modern data engineering covers several key components of building a modern data lake. Most databases and data warehouses, to an extent, do not lend themselves well to a DevOps model. DataOps grew out of frustrations trying to build a scalable, reusable data pipeline in an automated fashion. DataOps was founded on applying DevOps principles on top of data lakes to help build automated solutions in a more agile manner. With DataOps, users apply principles of data processing on the data lake to curate and collect the transformed data for downstream processing. One reason that DevOps was hard on databases was because testing was hard to automate on such systems. At California State University Chancellors Office (CSUCO), we took a different approach by residing most of our logic with a programming framework that allows us to build a testable platform. Learn how to apply DataOps in ten steps.

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Scaling to share unprecedented volume of election donation data, quickly and cost-effectively

Campaign contributions have grown exponentially in the United States. In 1980, there were around 500,000 contributions made; in 2020 alone, the Federal Election Commission (FEC) expects 500 million contributions. Meanwhile, the evolution of technology has changed the way Americans contribute to political campaigns, making it easier to make many small contributions. To meet unprecedented demand for data transparency, the FEC turned to the cloud.

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Optimizing your call center to improve citizen services with the cloud

Public sector organizations are experiencing a high volume of requests for information ranging from health to finances to municipal services. At a time when in-person interaction is limited, citizens can call into contact centers to get the insights they need to make real-time decisions about their health and safety. Many organizations are turning to the cloud to quickly scale and deploy a contact center. But, understanding your cloud contact center at granular level can help better serve your constituents.

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Three ways Health and Human Services agencies benefit from the cloud

Health and human services (HHS) agencies are in the midst of dramatic change, with ever-growing transaction volumes and increasing demand for new services and visibility into data. Looking for new ways to manage constituent demands, the agencies are turning to the cloud to run mission-critical applications that administer healthcare and social benefits programs for millions of beneficiaries, resulting improved system agility, security, and costs.

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Gamifying math education: How Prodigy uses AWS to scale and process 20 million questions daily

Prodigy Game (Prodigy) has a mission to help every child in the world love learning and make education freely available to students globally. Prodigy’s math game – geared toward learners in the first to eighth grade – allows students to hone their math skills with questions delivered according to their individual needs. As their user base grew, so did the strain on their ability to handle the increasing demands. They turned to AWS.

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Purolator, Canada’s express courier company, finds new ways to better serve customers with the cloud

Purolator, Canada’s leading courier company, embarked on a bold transformation plan to keep it at the forefront of evolving customer expectations. Called Delivering the Future, the company recently launched an aggressive five-year $1B investment plan to step-change its company in four key areas – including accelerating the digital experience for customers by investing in new technology and modernizing its existing infrastructure using cloud technology.

A Visit to Latin America: Collaboration with the Cloud

During my recent visit to Latin America, I was enchanted by the beauty, grace, and passion of tango dance during a show at the Buenos Aires Faena Hotel. The dancers reflect the Argentine people – honoring their history, tradition, and culture, but are not afraid to innovate, take chances, and lead. I was also amazed with the beauty of the Andes, delivering strength, power, a quiet peace and gentle inspiration. It is with this backdrop that I met with AWS customers in Latin America to discuss the power of cloud computing.