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What is Support?
AWS Support offers much more than traditional IT break-fix. In addition to accelerating your recovery from operational disruptions, we provide you with proactive planning and communications, advisory, automation, and cloud expertise to help you achieve business outcomes with increased speed and scale in the cloud. Our Support engineering team is trained in all technical domains covered by AWS, and is available to provide you with general guidance, how-to advice, best practice help, troubleshooting, and operational support.
AWS Support leverages the knowledge and insights of AWS- the world’s most broadly adopted cloud platform with more than 200 services and millions of customers- to offer you strategic guidance to succeed in the cloud.