AWS Cloud Operations Blog

Tag: Automation

Workflow diagram that shows how Control Tower's lifecycle events are generated and recorded

Using lifecycle events to track AWS Control Tower actions and trigger automated workflows

Many customers that I work with are creating and provisioning new accounts using AWS Control Tower. They prefer an AWS native solution for creating their environment knowing that it will be based upon documented AWS Best Practices. As customers scale their account creation, there exists an opportunity to use additional Control Tower features to perform […]

New features of Run Command: Copy to new, rerun, and CloudWatch Metrics

In this blog post, I cover new features of AWS Systems Manger Run Command that make deploying and testing automation at scale easier. AWS Systems Manager is a great platform to simplify the task of managing infrastructure at scale. One of the key features of this platform is Run Command, which enables automation of common […]

Automating account administration using AWS Systems Manager

This post focuses on one way Dedalus, an AWS Premier Consulting Partner based out of Brazil, maintains agility and control over their customer environments, by using AWS Systems Manager Automation to simplify everyday administration tasks and perform configuration management at scale on Amazon EC2 instances. Dedalus, an AWS Premier Consulting Partner based in Brazil, who […]

Auto-populate instance details by integrating AWS Config with your ServiceNow CMDB

Introduction Many AWS customers either integrate ServiceNow into their existing AWS services or set up both ServiceNow and AWS services for simultaneous use. One challenge in this use case is the need to update your configuration management database (CMDB) when a new spin-up instance appears in AWS. This post demonstrates how to integrate AWS Config […]

Tracking software licenses with AWS Service Catalog and AWS Step Functions

Enterprises have many business requirements for tracking how software product licenses are used in their organization for financial, governance, and compliance reasons. By tracking license usage, organizations can stay within budget, track expenditures, and avoid unplanned true-up bills from their vendors’ true-up processes. The goal is to track the usage licenses as resources are deployed. […]

Packaging to Distribution – Using AWS Systems Manager Distributor to deploy Datadog

AWS Systems Manager Distributor automates the process of packaging and publishing software to managed Windows and Linux instances across the cloud landscape, as well as to on-premises servers, through a single simplified interface. Customers can now leverage AWS Systems Manager Distributor to package custom software like monitoring agents and security agents, and then distribute them […]

Automating processes for handling and remediating AWS Abuse alerts

Introduction AWS Abuse addresses many different types of potentially abusive activity such as phishing, malware, spam, and denial of service (DoS)/ distributed denial of service (DDoS) incidents. When abuse is reported, we alert customers so they can take the remediation action that is necessary. Customers want to build automation for handling abuse events and the […]

Smart RDP and SSH remediation with AWS Systems Manager Automation API actions

Here in AWS Support, I often help customers regain RDP or SSH access to their instances. It’s a common problem, but the identification of a correct solution could take some time, even hours or days if the right information isn’t available. Even with the most up-to-date playbook, it is easy to miss simple checks that […]