Category: Intermediate (200)

This post is co-written by Zdenko Estok, Cloud Architect at Accenture and Sakar Selimcan, DeepRacer SME at Accenture. With the increasing use of artificial intelligence (AI) and machine learning (ML) for a vast majority of industries (ranging from healthcare to insurance, from manufacturing to marketing), the primary focus shifts to efficiency when building and training […]

This post is co-written with Jonathan Jung, Mike Band, Michael Chi, and Thompson Bliss at the National Football League. A coverage scheme refers to the rules and responsibilities of each football defender tasked with stopping an offensive pass. It is at the core of understanding and analyzing any football defensive strategy. Classifying the coverage scheme […]

Researchers continue to develop new model architectures for common machine learning (ML) tasks. One such task is image classification, where images are accepted as input and the model attempts to classify the image as a whole with object label outputs. With many models available today that perform this image classification task, an ML practitioner may […]

Today, the NFL is continuing their journey to increase the number of statistics provided by the Next Gen Stats Platform to all 32 teams and fans alike. With advanced analytics derived from machine learning (ML), the NFL is creating new ways to quantify football, and to provide fans with the tools needed to increase their […]

Amazon Forecast is a fully managed service that uses machine learning (ML) to generate highly accurate forecasts, without requiring any prior ML experience. Forecast is applicable in a wide variety of use cases, including estimating supply and demand for inventory management, travel demand forecasting, workforce planning, and computing cloud infrastructure usage. You can use Forecast […]

Today, gaining customer loyalty cannot be a one-off thing. A brand needs a focused and integrated plan to retain its best customers—put simply, it needs a customer loyalty program. Earn and burn programs are one of the main paradigms. A typical earn and burn program rewards customers after a certain number of visits or spend. […]

If you’ve had the opportunity to build a search application for unstructured data (i.e., wiki, informational web sites, self-service help pages, internal documentation, etc.) using open source or commercial-off-the-shelf search engines, then you’re probably familiar with the inherent accuracy challenges involved in getting relevant search results. The intended meaning of both query and document can […]

Designing and building an intelligent conversational interface is very different than building a traditional application or website. These best practices for Amazon Lex interaction models will help you develop those new skills as you design and optimize your next bot.

This post is co-written by Hesham Fahim from Thomson Reuters. Thomson Reuters (TR) is one of the world’s most trusted information organizations for businesses and professionals. It provides companies with the intelligence, technology, and human expertise they need to find trusted answers, enabling them to make better decisions more quickly. TR’s customers span across the […]

Customer service interactions often contain personally identifiable information (PII) such as names, phone numbers, and dates of birth. As organizations incorporate machine learning (ML) and analytics into their applications, using this data can provide insights on how to create more seamless customer experiences. However, the presence of PII information often restricts the use of this […]