Tag: ServiceNow

A seamless employee experience requires the workflow of user onboarding and offboarding requires integration between HR systems, ITSM tools, cloud resources, identity and access control, and intelligent automation. To address these common needs, Relevance Lab worked closely with AWS to create an intelligent automation solution using RLCatalyst, ServiceNow, and Jira Service Desk. In this post, walk through the workflow and learn about this solution for automated user onboarding and offboarding.

Scheduling when to provision Amazon EMR clusters allows data scientists to run analytics workloads at their own schedule. Scheduling when to terminate clusters allows them to run analytics workloads only when they need them. Here, we demonstrates how to automatically schedule provisioning and termination of EMR clusters by utilizing AWS Service Catalog Connector for ServiceNow. The capability discussed in this post can also be extended to other AWS services.