Category: Amazon Bedrock Knowledge Bases

As organizations rapidly adopt generative AI models in enterprise workflows, they face increasing security risks such as prompt injection attacks, model poisoning, and data extraction vulnerabilities. This blog demonstrates how Protect AI’s Guardian and Recon tools integrate with Amazon Bedrock to secure DeepSeek model deployments.

Generative AI is revolutionizing contact centers, enhancing customer interactions and operational efficiency. TCS’s solution leverages this technology to provide a comprehensive, multi-device experience for customers, agents, and employees. It streamlines operations, improves agent productivity, and delivers superior customer service. This AI-driven approach enables contact centers to deliver superior customer service while driving operational excellence.