What do you like best about the product?

Quite frankly, I do not use the OpenVPN Access Server. I just use OpenVPN to VPN-into my Raspberri. After having used it for 2.5 years, to full satisfaction, it stopped working. Some inspection revealed that the certificates were invalidated. As I did not remember how I got this all to work, I contacted the help-desk. Within an hour I received an answer plus a pointer to where to find the info on fixing this. 2 hours later everything worked again. I have recently had some other interactions with Customer Support of other, rather expensive products. If all Customer Service Support would work as well as OpenVPN, wow, then the world would be a much better place!

What do you dislike about the product?

I actually contemplated installing OpenVPN Access Server instead of fixing the old, single user OpenVPN. I found it very complicated from the outset.

What problems is the product solving and how is that benefiting you?

secure access to my home network