What do you like best about the product?

1 can build a huge diagrams when doing system design work.
2 frequency of use: I will use it as my primary draft note because it can correctly mark the relationship between different sections.
3 customer support is helpful and can always response quickly
4 ease of implementation: i usually don't need to read the manual when using it. I can usually quickly understand what a module is used.
5 ease of integration: it integrated with webex and can easily be used during work

What do you dislike about the product?

nothing too much.
The only one i can think of is i don't find a way to define a default format of a text box.

What problems is the product solving and how is that benefiting you?

help me understand the code logic quickly and can help find some logic design in the code