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So far I’m very impressed
What do you like best about the product?
The process in onboarding has been fantastic, great support and customer service. The team are taking us on a fantastic journey to automation.
What do you dislike about the product?
At the moment we haven't seen anything to dislike just yet...
What problems is the product solving and how is that benefiting you?
We're excited to be able to automate a lot of the admin side of our business through Workato. This means at the click of a button we can onboard or off board members of the team. We also plan to have our complex integrations with third parties easily managed through workato.
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Polished, well integrated product
What do you like best about the product?
Low barrier to entry enables non technical users to access integrations
What do you dislike about the product?
Ci/cd integration documentation could be better
What problems is the product solving and how is that benefiting you?
Api integration automation and efficiency of workflows
Helping to transform our technology stack
What do you like best about the product?
We implemented workato as part of our technology stack with our new Warehouse management system.
It allowed us to transform how we manage integrations with our customers, and through the journey discovered more business use cases we didn't expect.
It allowed us to transform how we manage integrations with our customers, and through the journey discovered more business use cases we didn't expect.
What do you dislike about the product?
No issues with the product but the price increase this year was a shock.
What problems is the product solving and how is that benefiting you?
Integrations with our customers.
Improved automated process within the business.
Improved automated process within the business.
Workato Revolutionised our integrations
What do you like best about the product?
The speed and flexibility of the platform including the ability to run Ruby code directly in the platform without maintaining servers
What do you dislike about the product?
Would like some additional lines and detail of the stack trace when debugging a Ruby Code snippet as the current response on error doesn't actually list the line the error was encountered which is a problem for larger code blocks.
What problems is the product solving and how is that benefiting you?
Integrations with clients and business partners are significantly faster and we can always go above and beyond to deliver a solution that is seamless for our clients.
Experience from Integration Engineer
What do you like best about the product?
I've used Workato support many times and they are the most helpful and structured support I've ever worked with. Quick to reply, fair if there's no apparent solution, and willing to go deeper if you have a specific problem!
What do you dislike about the product?
A ticket followup system would be nice so you can look back at them in a more structured way than a chat. Maybe an AI recap of the chat would be nice.
What problems is the product solving and how is that benefiting you?
Platform specific problems, edge cases, complex transformations...
Workato helps us building complex integrations faster.
What do you like best about the product?
Workato is a user-friendly, no-code/low-code platform that allows non-technical users to create automations with top speed. Its visual flowchart type recipe building allows developers to learn quickly. Unlike other tools that may introduce confusing terminology, Workato utilizes familiar programming concepts, making it easy for technical users to adapt.
Our experience with Workato has been well. The customer support team is helpful, assisting us with troubleshooting, debugging, and help build complex formulas. Workato has become main tool for our clients, making ETL processes and business automation across all departments with ease. The platform's citizen developer program has been particularly useful, enabling our product owners and stakeholders to quickly adopt the tool and implement automations.
Workato's cool features have majorly hepled in implementation of our integrations very easily. It's hard to imagine our daily operations without it as we use it frequently.
Our experience with Workato has been well. The customer support team is helpful, assisting us with troubleshooting, debugging, and help build complex formulas. Workato has become main tool for our clients, making ETL processes and business automation across all departments with ease. The platform's citizen developer program has been particularly useful, enabling our product owners and stakeholders to quickly adopt the tool and implement automations.
Workato's cool features have majorly hepled in implementation of our integrations very easily. It's hard to imagine our daily operations without it as we use it frequently.
What do you dislike about the product?
Currently, there's no specific feature or improvement that I dislike. However, if platform provides debug logs for individual steps, even for if condition, and how they got executed, it'll help devs troubleshooting and problem-solving capabilities.
What problems is the product solving and how is that benefiting you?
Our day to day manual work has been reduced across departments. It also helped in reducing software licensing costs by utilizing an API platform.
Efficient Automation Platform with Powerful Integration Capabilities
What do you like best about the product?
Workato provides an intuitive interface for building complex automation workflows without needing deep coding knowledge. Its integration capabilities are robust, supporting a wide range of apps and services. The ability to automate business processes across different systems is seamless, which has significantly reduced manual work and improved efficiency in our operations
What do you dislike about the product?
The pricing can be high for smaller businesses, and the learning curve for some of the more advanced features can be steep.
What problems is the product solving and how is that benefiting you?
Workato is helping us streamline and automate key business processes, reducing the time and effort spent on manual tasks. It enables seamless integration across various systems, such as Salesforce, which has improved data flow and operational efficiency.
Data Engineer
What do you like best about the product?
The option to have a great solution on a very short time
What do you dislike about the product?
The cost, it's very expensive for a service
What problems is the product solving and how is that benefiting you?
If I need to build a MS that will listen with a webhook and do something in response
Anything can be automated
What do you like best about the product?
So many integration with apps and provide easy way to automate
Customer support is awesome
Customer support is awesome
What do you dislike about the product?
Struggline in JSON parsing is bit tough for me.
What problems is the product solving and how is that benefiting you?
Super easy automation like generating report
Workato helps us building complex integrations at lightning speed.
What do you like best about the product?
No-code low-code platform that helps non-technical people to pick-up quickly and start building automations.
Top-to-bottom approach of the recipes that exactly depicts the flow charts helps anybody to pick-up the tool easily. Unlike other tools which cause some confusion on the terminology, but workato is using the exact programming terminology which helps a technical person to learn the tool easily.
The customer support was very helpful in resolving my issues and also helped me in learning the techniques of debug, writing complex formulas et., My clients are using the tool for most of their ETL and Business process automations across all cost centers. Citizen developer program, suggested by workato was really helpful for POs and stakeholders to easily pickup the tool and implement the automation on their easily.
The tools it provides helps in implementation of our integration very easily. I coundn't imagine a day at work without using workato.
Top-to-bottom approach of the recipes that exactly depicts the flow charts helps anybody to pick-up the tool easily. Unlike other tools which cause some confusion on the terminology, but workato is using the exact programming terminology which helps a technical person to learn the tool easily.
The customer support was very helpful in resolving my issues and also helped me in learning the techniques of debug, writing complex formulas et., My clients are using the tool for most of their ETL and Business process automations across all cost centers. Citizen developer program, suggested by workato was really helpful for POs and stakeholders to easily pickup the tool and implement the automation on their easily.
The tools it provides helps in implementation of our integration very easily. I coundn't imagine a day at work without using workato.
What do you dislike about the product?
Honestly nothing at the moment. I wish every action has debug logs for all applications by default.
What problems is the product solving and how is that benefiting you?
Reducing manual tasks, fulfilling ETL, automation of business processes. API platform to reduce licensing costs.
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