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External reviews

338 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Initial setup can be challenging but there are lots of resources available for learning

  • September 27, 2022
  • Review verified by G2

What do you like best about the product?
One central location to find logs, errors, and view custom dashboards. I really like the App Catalog and the pre-made dashboards/saved searches.
What do you dislike about the product?
Finding stuff like scheduled searches isn't intuitive but lots of documenation available.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps solve how we identify problems and monitor our cloud infrastructure.


    Security and Investigations

New, efficient and scalable

  • September 27, 2022
  • Review verified by G2

What do you like best about the product?
SOC Team I Lead has been managing SOAR since 2018 with incredible feedback and enhancement in Security Managed Services for our customers and our infrastructure, tooo!
What do you dislike about the product?
Really, dunno. I've to think about it. Support is awesome andwith R&D department interactions are extremely fruitful, too. Now we look forward to new brand version.
What problems is the product solving and how is that benefiting you?
SOARtechnology gives our Incident Handling and response team a huge vision over infrastructure


    Darshan M.

Very efficient tool for real time log processing with ability to fetch data from various sources

  • September 27, 2022
  • Review verified by G2

What do you like best about the product?
* Ability to fetch data from various sources
* Ability to process and correlate the data
* Ability to search through direct search, regex
What do you dislike about the product?
* Quite complex set-up
* Steep learning curve for engineers and users
What problems is the product solving and how is that benefiting you?
We are analysing all security logs and analysing & detecting for anomalies through logs and reading the configs changes in our dynamic environment


    Health, Wellness and Fitness

Trace Matrix

  • August 20, 2022
  • Review provided by G2

What do you like best about the product?
Powerful tool to monitor applications/database health and logs
What do you dislike about the product?
Documentation not clear, code examples and implementation very limited
What problems is the product solving and how is that benefiting you?
Tracing and tracking the health of systems


    Internet

Makes monitoring easier

  • August 15, 2022
  • Review verified by G2

What do you like best about the product?
I like that once you know how to set it up and get what you need from it, it is beyond helpful
What do you dislike about the product?
There does seem to be a bit of technical setup. As a PM I had an engineer walk me through how he set it up and that was enough.
What problems is the product solving and how is that benefiting you?
It's helping us monitor anomalies for signups coming in to see if we are tracking to what we expect to see or not.


    E-Learning

A little complicated but good

  • July 26, 2022
  • Review verified by G2

What do you like best about the product?
That it can integrate with our LMS and give us alerts when things arent functioning properly
What do you dislike about the product?
That it can be complicated to create a board, but I guess us non-engineers shouldn't know how to write queries anyway
What problems is the product solving and how is that benefiting you?
Receiving errors reports when needed


    Ravinder T.

Logging of the application data and create business related graph

  • July 07, 2022
  • Review provided by G2

What do you like best about the product?
Logging, is easy to deploy and configure. Integration with different platforms.
What do you dislike about the product?
There is nothing specific that i didn't like about sumo logic
What problems is the product solving and how is that benefiting you?
Logging and generate graph


    Nisarg S.

Sumologic: Easy to use SIEM Tool

  • June 20, 2022
  • Review verified by G2

What do you like best about the product?
The UI is the best among all other SIEM tools, Also they are providing ready-to-use applications to onboard data sources. They provide ready-to-use prebuilt dashboards. They are also giving built-in rules to use.
What do you dislike about the product?
There is no report fetching functionality available in Sumologic Cloud SIEM enterprise. Also old dashboards we are not able to download it in PDF or JSON or JPEG format.
What problems is the product solving and how is that benefiting you?
It is collecting all data source logs in one place so it is easy to monitor all security data sources effectively and without logging into different portals. Also, it is easy to create rules for custom use cases.
Recommendations to others considering the product:
It is really good SIEM tool who are also giving lots of prebuilt stuffs.


    Dr Nidhi k.

Sumologic - Real-time Patient Health Insights and Alerting

  • May 12, 2022
  • Review provided by G2

What do you like best about the product?
The best thing is the ability to monitor a patient's health parameters with doctors.
Plus, it also alerts the nearby nurses or hospital staff in case of any incident or emergency.
It gives us a unified view of all the patient log data in one place.
Easy to integrate which helps in quickly enabling the critical monitoring required by critical patients.
What do you dislike about the product?
There is not enough documentation to read about Sumologic
Searching through logs is a bit laggy and it demands some room for improvement.
Rest everything is good. The tool is loaded with some exciting features.
What problems is the product solving and how is that benefiting you?
1. Monitoring the patients' health data and any anomaly in the parameters
2. Real-time alerting in case of any emergency or incident
3. Criteria-Based Alerting via emails, SMS or sometimes outbound calls through Amazon Connect
4. Monitoring several dashboards to see metrics for analysis


    Vishal P.

Great Experience with SOAR software

  • January 01, 2022
  • Review provided by G2

What do you like best about the product?
Easy to implement, customize and to integrate with other IT systems, The software is really very easy to implement and use. Has a lot of powerful functionalities that permit a complete management of security incidents and the automation of responses.
What do you dislike about the product?
We are very satisfied with the software and we have nothing to dislike.
What problems is the product solving and how is that benefiting you?
The Playbook section is well designed, powerful and totally customizable (as you can expect from a SOAR platform). Architectural options and openness provide a lot of flexibility.