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Very robust system but can be limited
What do you like best about the product?
Very easy to use, with a number of great features which improve with frequent use.
Very good at displaying figures and supporting Data analysis
Very good at displaying figures and supporting Data analysis
What do you dislike about the product?
Maybe a bit outdated compared to newer models, more integration for AI are needed along with interaction into work systems
What problems is the product solving and how is that benefiting you?
Worked as a CRM for my business, very good as an all in one system, but improvements are needed for outside integration
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Extremely useful and intuitive.
What do you like best about the product?
Salesforce Sales Cloud is extremely easy to use and has a lot of features that powers our production.
What do you dislike about the product?
Unfortunately, some features were not available.
What problems is the product solving and how is that benefiting you?
Salesforce helped me organizing my leads, my customers and potential contacts.
Powerful CRM with a lot of choice for customization, however there is a steep learning curve with it
What do you like best about the product?
Sales Cloud's flexibility is what I appreciated most about it. It's tailoring options can fit almost any sales process and it has a great ability of being able to integrate with pretty much any marketing/sales tool.
The dashboard givs me clear visibility into my pipeline, has become a vital part of my sales process.
The dashboard givs me clear visibility into my pipeline, has become a vital part of my sales process.
What do you dislike about the product?
The bigest downside has to be it's complexity. Its customized workflows will need admin support early on, which can slow down early processes.
However once we were up to speed, it was ideal.
However once we were up to speed, it was ideal.
What problems is the product solving and how is that benefiting you?
It fully solves the issue of managing a high volume pipeline. I always struggled with inconsitent follw ups and visibility into my pipeline.
It allowed me to streamline my process and reduce the manual work of managing the data.
It allowed me to streamline my process and reduce the manual work of managing the data.
Complicated, but powerful
What do you like best about the product?
It has a lot of features, especially when it comes to reporting. It integrates with pretty much everything in the sales sphere.
What do you dislike about the product?
Very complicated and hard to learn how to use it properly.
What problems is the product solving and how is that benefiting you?
Tracking calls, analytics, all kinds of different reporting options.
Great software
What do you like best about the product?
Every piece of data i could need as an SDR on customers and prospects is in salesforce, its great and easy to use.
What do you dislike about the product?
Nothing, really. Initially it took me a couple of months to get used to using the software but apart from that its been very good.
What problems is the product solving and how is that benefiting you?
It helps as i put new prospects in sequence, i can export all contacts into outreach which streamlines the process and makes it seamless.
CRM is king <> Connectivity
What do you like best about the product?
That updates can be made/seen in real-time. It provides maximum visibility.
What do you dislike about the product?
Updating accounts where contacts have changed and not having a clear oversight over who’s involved in the decision-making process.
What problems is the product solving and how is that benefiting you?
It aggregated all contacts and account details for new business outreach.
Salesforce Sales Cloud has been amazing!
What do you like best about the product?
I use Salesforce Sales Cloud daily as it has been integrated with all my other work applications, which is great because I don't have to open several windows/apps. It has been invaluable support to stay on top of my meetings and have a quick snapshot of the customers I am meeting with. It is also a great way to keep on top of the myriad things that can happen throughout my day. It has been really great to be able to use this application at work, and I wish my previous employers had used it as well; it would have made my work life so much easier.
What do you dislike about the product?
Having to sign in over and over again can be a bit annoying. Especially if I have only left the page recently.
What problems is the product solving and how is that benefiting you?
Keeping track of all of my meetings, as well as providing useful information pre and post meetings.
Sales Cloud How beatifical for our business
What do you like best about the product?
Easy to use and Implementation.
Provide many features.
Easy to Integration.
Provide many features.
Easy to Integration.
What do you dislike about the product?
Customer support not much well. you need to improve it. Not provide solution on imeadiate bases.
What problems is the product solving and how is that benefiting you?
Its make to handle CRM is very easy for us. Also help me to setup new things with minimal changes.
Salesforce Experience
What do you like best about the product?
Easy to access especially in terms of customer support when sending an email or check their details.
What do you dislike about the product?
Sometimes when I used Salesforce there are times that the system will not automatically update in terms of the client sending their details.
What problems is the product solving and how is that benefiting you?
Email Tracking to the clients, conversations, and easy access to contact them.
SalesForce Integration
What do you like best about the product?
I love to use SalesForce integration. Its very easy to use this and create leads in this integration. I used this to create leads via activecampaign.Also, use this to send the campaign to the salesforce record of leads or contacts. I started using this 2 years ago and It really helped me to engage with the customer and increase the revenue. we can send marketing emails sequence vise via setting a trigger based on form submissions or deal. I like about this is when any lead status changes it automatically updated the data and reflected in activecampaign or whether any changes made in activecampaign it automatically changes in salesforce.
What do you dislike about the product?
There is nothing i dont like about SalesForce.
What problems is the product solving and how is that benefiting you?
SalesFoce is really helpful and powerful CRM. This help me to manage the sales also help our sales team with the challenges they faced. The platform is source where we can get everything in one platform like deals and other data. I used other also but there I was facing issues with the lead tracking but once I started using the salesforce Ican get the deal or pipeline status and take action in real time. I used the collaboration tool to share updates and other documents on real- time basis.
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