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Salesforce,The new Global Force.
What do you like best about the product?
I feel incredibly blessed to be implementing Sales Cloud, as all the features in one place make it a lot easier to get multiple tasks done at once . Especially the implementation part, where I was able to automate a few repetitive sales processes using flows, was straightforward. All I had to do was just get my record variables and a few others straight, then everything else fell in place. I frequently use it as my job is to implement things in Salesforce, and integrating it with twitter was what I did recently. When I faced a problem recently regarding one of such tasks, I was able to easily resolve it through their customer support as they are proactive and very informative with the help.
What do you dislike about the product?
I especially find it useful, and all I can think is how to use it another day and how I am supposed to get to know all the features, rather than finding any flaws. It is almost flawless, but sometimes, when the server is down, that's when it frustrates me a bit. Every other time it's just a new feature, and new idea, and a new implementation. It is slow for a few tasks, but it is something manageable. Nothing that worries me even one bit when it comes to Salesforce. All I had to do was have a plan in my mind about how to structure my work and just get it done.
What problems is the product solving and how is that benefiting you?
As a Salesforce developer, i always strive for excellence, and it's not just something personal, but I also seek professional excellence always. So this is where Sales Cloud comes into the picture. It allows me to do analytics and planning with ease.I can do email tracking as well as sales coaching using the platform. Sometimes, as part of my job, i get to take part in management activities and that is where the usage of AI Sales Assistant comes to work. The AI assistant just makes it lot of things easier, like planning calls and scheduling meetings, and acting as a sales agent for the end users and whatnot. The conversation intelligence is something I admire a lot about Salesforce.Sales enagagement happens very actively among our sales team and customers using the AI and this as part of our sales processes is what we thrive on.
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SalesForce CRM more for Sales Reps
What do you like best about the product?
This tool is more for sales and marketing CRM than for back-office use. It's good at integrating emails and workflows into background systems. It also works well with integrating identification and verification tools to identify clients or prospects.
What do you dislike about the product?
The documentation system is not the best. While you can upload documents, viewing them can only happen one image at a time. It's also not the best tool for linking entities to each other as contacts can only be linked once, to one entity and not multiple ones.
What problems is the product solving and how is that benefiting you?
It's a cheaper CRM tool that's great for sales, but not for back-office functions like admin and compliance.
My Experience with SalesForce
What do you like best about the product?
All in one app, pipeline and customers info
What do you dislike about the product?
Having internal issue sometimes and waiting too long to pull up customer's information
What problems is the product solving and how is that benefiting you?
It is all in one platform already especially customer's information
Great tool for sales teams!
What do you like best about the product?
Helps me find contacts information, prospect, take notes and easy to use for my entire sales cycle
What do you dislike about the product?
There isn't much i dislike about Salesforce
What problems is the product solving and how is that benefiting you?
Helps me organize all of my accounts, stay up to date and track what myself & sales teams opps
GTM Specialist
What do you like best about the product?
The intergrations with other softwares such as Gong
What do you dislike about the product?
All the rules required to make changes to some of the fields
What problems is the product solving and how is that benefiting you?
Reporting and source of truth for Sales Team
One of the best CRM available
What do you like best about the product?
AI automated, customized and intuitive dashboard
What do you dislike about the product?
I think in this price you will find as good solutions in other crms
What problems is the product solving and how is that benefiting you?
pipeline, sales tasks, lead tracking
Revolutionizing Retail Operations with Salesforce Sales Cloud
What do you like best about the product?
What we appreciate most about Salesforce Sales Cloud is its powerful combination of customization, scalability, and real-time visibility into our sales pipeline. The platform’s intuitive interface makes it easy for our sales team to track leads, manage opportunities, and automate routine tasks—freeing them up to focus on what really matters: building strong customer relationships and closing deals.
The AI-powered insights from Einstein help us prioritize leads more intelligently, while customizable dashboards give our managers the tools they need to monitor performance and forecast revenue with confidence. The integration with other tools in the Salesforce ecosystem has also helped us break down silos between departments and maintain a 360-degree view of our customers.
The AI-powered insights from Einstein help us prioritize leads more intelligently, while customizable dashboards give our managers the tools they need to monitor performance and forecast revenue with confidence. The integration with other tools in the Salesforce ecosystem has also helped us break down silos between departments and maintain a 360-degree view of our customers.
What do you dislike about the product?
While Salesforce Sales Cloud offers a robust set of features, the platform can feel overwhelming at first—especially for new users or smaller teams without dedicated Salesforce admins. The customization options are powerful, but configuring them correctly often requires technical expertise or support from certified consultants, which can add to initial setup time and cost.
Additionally, the pricing structure can be complex, and costs can quickly add up as you scale or add more advanced features. We’ve also noticed that some integrations require additional licensing or third-party tools, which can be frustrating for companies expecting everything to be native.
Additionally, the pricing structure can be complex, and costs can quickly add up as you scale or add more advanced features. We’ve also noticed that some integrations require additional licensing or third-party tools, which can be frustrating for companies expecting everything to be native.
What problems is the product solving and how is that benefiting you?
Before implementing Salesforce Sales Cloud, our sales team struggled with fragmented customer data, inconsistent lead follow-ups, and limited visibility into the sales pipeline. We relied heavily on spreadsheets and manual processes, which led to inefficiencies, missed opportunities, and inaccurate forecasting.
Salesforce Sales Cloud has centralized our customer information, automated key sales processes, and provided our team with real-time insights into deal progress and performance metrics. As a result, we've seen improved lead conversion rates, shorter sales cycles, and better collaboration between sales, marketing, and customer service teams. Ultimately, it’s helped us build stronger customer relationships and drive consistent revenue growth.
Salesforce Sales Cloud has centralized our customer information, automated key sales processes, and provided our team with real-time insights into deal progress and performance metrics. As a result, we've seen improved lead conversion rates, shorter sales cycles, and better collaboration between sales, marketing, and customer service teams. Ultimately, it’s helped us build stronger customer relationships and drive consistent revenue growth.
For sales when using Salesforce it makes your daily data management a hassle free
What do you like best about the product?
As someone who's joined sales, it gives you a full history so you can get familiar with the account
What do you dislike about the product?
Everythign works but the layout seems a bit old for someone whos young, maybe a better aesthetic would be nice
What problems is the product solving and how is that benefiting you?
Giving history and providing data which if not available would make data management harder and tedious
Salesforce makes your daily data management a breeze
What do you like best about the product?
I love that you can find a contact's entire history from an email address, and that helps you make decisions quickly and effectively.
What do you dislike about the product?
It is probably possible to eliminate duplicate email accounts for better reading of the information.
What problems is the product solving and how is that benefiting you?
Salesforce has helped me make faster, more informed decisions thanks to the up-to-date and historical information it consistently displays.
Easy to manage
What do you like best about the product?
It's easy to manage leads, contacts and straight forward
What do you dislike about the product?
What i dislike it's that if 2 accounts have similar name the platform should trigger a notification to let you know about it.
What problems is the product solving and how is that benefiting you?
Managing leads and reports
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