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Pagerduty Review
What do you like best about the product?
it very good alerting tool & useful for most critical alerts
What do you dislike about the product?
useful for most critical alerts & fast for alerting responce
What problems is the product solving and how is that benefiting you?
useful for most critical alerts & fast for alerting responce
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Pagerduty for alerting
What do you like best about the product?
It was best to use and user friendly and most useful
What do you dislike about the product?
Alerting frequently and some time unable to stop them
What problems is the product solving and how is that benefiting you?
Incidents and real time management
The only too l you cannot ignore
What do you like best about the product?
It does its job to notify you even when you usually would not have seen the matter. People can't ignore it; with that, it's easy to be sure that the team will be notified.
What do you dislike about the product?
Some integrations do not give enough details in the alerts, so we need to look for the info in each tool.
What problems is the product solving and how is that benefiting you?
Have shifts for alerting the correct person efficiently and managing escalations to the right level of support quickly.
Excellent tool to gather learnings from incidents
What do you like best about the product?
Jeli is highly focused on getting learnings ("opportunities") from incidents and making sure incidents are not wasted. Jeli is excellent for building a narrative around the events to gain the greatest insights.
Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
What do you dislike about the product?
Some of the APIs are still in development. Look forward as more aspects of the API become available, for example, the ability to extract data tagged data from incidents via API.
What problems is the product solving and how is that benefiting you?
Finding the best learnings from incidents. Tagging data with custom data.
Handy incident plugin for Slack
What do you like best about the product?
Simple commands and fairly intuitive design, good demo.
What do you dislike about the product?
Not best suited for security incidents since private channels, access control etc haven't been implemented yet, but this should be coming soon.
What problems is the product solving and how is that benefiting you?
Saves time on updating other channels and the right folks on the progression of an incident.
Convenient interface
What do you like best about the product?
Fosters good collaboration on an incident and allows for some level of automated documentation with a unified workflow.
What do you dislike about the product?
Limitations around:
* Followup mechanisms for permanent improvements
* Non-technical collaboration to manage customers, etc.
* Followup mechanisms for permanent improvements
* Non-technical collaboration to manage customers, etc.
What problems is the product solving and how is that benefiting you?
Fostering collaboration around incidents and simplifying documentation by unifying workflow
Ok experience, could be more user friendly
What do you like best about the product?
The software is good, and integrations are good. But it's just one more product that I have to deal with. It's good for looking at things at a high view though, and it's as good as your data is.
What do you dislike about the product?
Too time consuming inputting all the data. But good when effort is put in. The problem is, most people don't put the effort, including myself. I wonder if there's a way we can streamline it more.
What problems is the product solving and how is that benefiting you?
It's helping us solve incident management issues, or rather tracking them, and using them to show trends in the types of issues we're facing on the daily. It's not a bad too for this.
Used widely
What do you like best about the product?
Use for incident reporting and response here. Nice UI
What do you dislike about the product?
Nothing too much to particularly dislike about it
What problems is the product solving and how is that benefiting you?
place to respond to incidents and keep records
Pagerduty for efficient on-call
What do you like best about the product?
Integration with multiple open source and proprietary monitoring softwares
Easy to define schedules that works well even for a big team which sits across the globe
Developer friendly and great ease of use and UI/UX
escaltion polices can be defined at multiple levels with different thresholds
Easy to define schedules that works well even for a big team which sits across the globe
Developer friendly and great ease of use and UI/UX
escaltion polices can be defined at multiple levels with different thresholds
What do you dislike about the product?
some intergration with open source monitoring tools are not as good as with proprietary softwares, they should cover them as well as not every company is using paid or popular open source softwares, some are using the new starups softwares for monitoring.
What problems is the product solving and how is that benefiting you?
Alerting the users for different types of incidents and streamlining the on-call process for companies.
Pager duty review
What do you like best about the product?
Pager duty is one of the best in industry for alert management
What do you dislike about the product?
Its voice prompts in calls is very pitchy it should be improved
What problems is the product solving and how is that benefiting you?
Alerting management is one the critical componentss ion production statbility. Its helped us in preventing a lot incidents.
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