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Light touch
What do you like best about the product?
Pager Duty is easy to use and only requires a light touch to use.
The User interface is intuitive and requires little effort to use.
The User interface is intuitive and requires little effort to use.
What do you dislike about the product?
TL;DR. The fewer elements in the user interface the better.
What problems is the product solving and how is that benefiting you?
Integration with nagios alerting for operational issues.
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Easy to use
What do you like best about the product?
The easy to use app. Having an app makes on-call responsibilities less of a burden
What do you dislike about the product?
nothing comes to mind. Issues are not difficult to resolve.
What problems is the product solving and how is that benefiting you?
on-call duties and being able to rotate those duties among employees
PagerDuty
What do you like best about the product?
I like the ability to configure and refine contact options.
What do you dislike about the product?
So far, nothing to dislike. Granted I've spent relatively little time with the product, but so far so good.
What problems is the product solving and how is that benefiting you?
Ensuring that teams are able to catch and troubleshoot issues efficiently and effectively.
Nice app and on time notifications
What do you like best about the product?
Quick notifications and reliability for the app.
What do you dislike about the product?
Haven't found anything yet to comment on this section
What problems is the product solving and how is that benefiting you?
Production issues
Efficient and user friendly system
What do you like best about the product?
I love the simplicity of designing and structuring workflows in PagerDuty
What do you dislike about the product?
Would love the ability to specify messages sent during an incident. Can sometimes be a bit overwhelming when a pager alarm is set off.
What problems is the product solving and how is that benefiting you?
We are alerted to emergency situations for our support systems such as outages.
New to the Software-It's great
What do you like best about the product?
The ease of use is far and away the best portion for us. Manually overriding schedules from the app is great. We have been using the software for several months now and I don't see us moving away from it. Well done.
What do you dislike about the product?
After 8 weeks of personal use, I have no complaints.
What problems is the product solving and how is that benefiting you?
We needed supervisory staff to be reachable at all hours. This software accommodates that need beautifully.
Recommendations to others considering the product:
It's a great easy to use software. Give it a shot. Our team creates and supports software. This one is a winner.
It was very good at giving real time alerts
What do you like best about the product?
Able to call other team members in case of a system failure
What do you dislike about the product?
There is nothing in particular to describe as something I dislike
What problems is the product solving and how is that benefiting you?
It provides the ability to have a fault tolerant system
Easy Peasy Lemon Squeezy
What do you like best about the product?
We really enjoy the ease of use and ease of setup for new users
What do you dislike about the product?
Actually receiving an alert at 2am but that's the name of the game.
What problems is the product solving and how is that benefiting you?
We utilize PagerDuty to handle application monitoring after-hours. When alerts arise our on-call staff are notified.
If you love getting woken up at 2am when your machines crash, you will love this app
What do you like best about the product?
The excellent choices in wake up noises. The integration with logic monitor and sumo logic are flawless.
What do you dislike about the product?
Waking up to the excellent choices in wake up noises.
What problems is the product solving and how is that benefiting you?
No business problems, configuring and integrating PagerDuty has been a breeze. It is reliable and works as we expect it to.
Recommendations to others considering the product:
Its easier to not have your systems go down.
Got an invite, then no contact
What do you like best about the product?
Pager Duty never came between me and getting the job done.
What do you dislike about the product?
I would like if it was less branded, more seemed like a message from internal.
What problems is the product solving and how is that benefiting you?
Service down at NYU
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