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Great for Visual Brainstorming and Team Collaboration
What do you like best about the product?
I like how easy it is to map out ideas visually in Lucid — the drag-and-drop interface and real-time collaboration make brainstorming and diagramming super quick and smooth.
What do you dislike about the product?
Sometimes it feels a bit heavy to load, especially with complex diagrams, and a few advanced features are locked behind the premium plan.
What problems is the product solving and how is that benefiting you?
It helps solve the problem of scattered ideas and misalignment during team discussions. By visualizing workflows and concepts in real time, it makes collaboration clearer and decisions faster.
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It's been great to put all my thoughts in one place to get a bird's eye view of my business.
What do you like best about the product?
I love being able to put all my thoughts in one place and see what departments of my business and connect them with the web.
What do you dislike about the product?
I wish I could just talk to it like an AI and have it build the charts for me seemlessly.
What problems is the product solving and how is that benefiting you?
It helps me breakdown each component of my business for each department and see it very easily.
Lucid Chart has been a staple in my Solution's roles in SaaS
What do you like best about the product?
They have made an online drawing tool easy to use. Shapes snap into place where you think and would like them to. Others are clunky and take ages to get to the point you're happy and then, move one object or arrow and you mess up the whole look and feel. Also, if you are looking for a shortcut or how to do something, as it is so widely used, a quick online search and you will find how to do it. I must use it at least a few times per week. Implementation, well, you just login. As I said support, just go online and search for what you need. Integratoin, well I am pretty sure you can embed into JIRA easily, but I have not done this yet, i just take screenshots or include the URL to my drawings.
What do you dislike about the product?
Sometimes the feature you want, like strikethrough or some other formatting is a bit harder to see and find than what you might be used to in MS Word. The arrows can be a bit tricky at times when you move the main shape they are connected to, but can be fixed quite easily vs. other drawing packages and provide for quite flexible positioning while snapping into place well. The resolution of the snapping could be more flexible, i have not figured out if that is possible yet.
What problems is the product solving and how is that benefiting you?
I can collaborate ideas and ERDs easily by sharing URLs
Great but for the correct user
What do you like best about the product?
The ability to be able to create a diagram in real time with my team has been very useful and time- saving.
What do you dislike about the product?
I don't feel like I am using its true offerings to the fullest.
What problems is the product solving and how is that benefiting you?
We were slow to tell our ideas to each other and seeing it all at the same time is useful.
Must use tool for Software Developer
What do you like best about the product?
As an Engineer, Lucid has become an indispensable tool in my daily workflow. The suite's strongest assets lie in its comprehensive diagramming capabilities that cater precisely to my needs of complex software architecture and design. It excels in converting code to diagram with high-level system architecture to intricate class-level diagrams, It also provides intuitive canvas that transforms abstract concepts to clear, visual representations. It has also helped in drafting UML diagrams, creating integration flow and deployment flow charts. Also it helps to share it with team and real-time collaborations. I use it frequently for creating most important diagrams and ideas that ease the work with implementing the work easily, Also customer support is available when required. It integrates well with Jira and other tools so everyone see's the work done rather that coming to portal and checking. Suite is easy to implement and each one with some hands on training can draw exceptional diagram and bring their ideas to reality.
What do you dislike about the product?
The suite has less learning curve with extensive feature set, Sometime team members work hard understanding some options for creating complex architecture diagram and also code to diagram has less options and can draw with mermaid code.
What problems is the product solving and how is that benefiting you?
I faced a lot of problem in drawing manual UML diagrams, architectural diagram, class level diagram for my work, Lucide Visual Collaboration Suite has helped me ease drawing everything i need and also share it with my team for review, approval and changes when required.
Creating process flows
What do you like best about the product?
Simplicity for creating diagrams and making updates
What do you dislike about the product?
Not applicable, as I do not have any feedback for dislikes
What problems is the product solving and how is that benefiting you?
Process diagrams
Lucid is useful for our team
What do you like best about the product?
What I like best is that it's flexible - that the selection of shapes and objects is big, and that it allows for easy collaboration with teams by sharing the created content.
What do you dislike about the product?
I dislike that mouse gestures are sometimes confusing in a way that a certain gesture does unexpected things, and require to do CTRL+Z right away to fix that. This mainly goes with moving objects around, rotating them and adding text to objects.
What problems is the product solving and how is that benefiting you?
It allows me to create a visualization of the architecture of the system that I'm planning. It also helpful for reviewing other people's ideas.
J Wissmann - Lucid Chart Review
What do you like best about the product?
Fast real-time updates and user-friendly.
What do you dislike about the product?
There doesnt appear to be a way to make bulk changes to chart components, so making bulk changes is cumbersome.
What problems is the product solving and how is that benefiting you?
Providing a portal for customers to move further in the sales pipeline.
Helps untangle messy communication in projects
What do you like best about the product?
We have really changed on how we brainstorm in our product team at Lucid. Instead of whiteboards of dirty white taped down messy whiteboards and scattering up and down post its Lucid gives us the ability to shape ideas and get everyone involved. That means that people who tend to sit hunched in a corner are more likely to contribute. That change in group dynamics has helped improve our early stage ideas and decreased misunderstandings as we go into development.
What do you dislike about the product?
Only version control is something that doesn’t work too well. If someone makes a mistake editing a diagram and it takes other people to keep the diagram in order, there isn’t a simple way to go back to the cleaner version. This has caused confusion more than one time and in particular, during times when we’re rushing to finalize a plan. It turned out to be quicker to rebuild diagrams from scratch than trying to fix a messy one.
What problems is the product solving and how is that benefiting you?
For explaining abstract ideas to stakeholders, Lucid helps a lot. Instead of explaining for days, we just put out visual boards of what we are working on step by step. It has made it faster to approve things and helps focus feedback in. And that has fundamentally changed what has been game changers in our marketing campaigns, where, the timelines are tight and you need to get buy in quickly.
Feature Rich Program with Medium Learning Curve
What do you like best about the product?
Lucid is feature rich with lots of options. I love the match size and align features! They were a huge time saver once I discovered them. I also love the icon sets. I like the ability to link different Lucid pages. Lucid makes it easy to map out complex processes for engineering teams.
What do you dislike about the product?
While being feature rich has its benefits, the usage and benefits of some are questionable or not clear. There's also a learning curve to learn about all the features and how to use them. This can make complex processes intimidating to high level stakeholders and end users.
In addition, features that you would expect are not supported such as more robust image editing. I would love the ability to import an icon that has a background and remove the background in suite. I also wish the shapes search was for single icons instead of libraries and wish we could select which icons we want from a package instead of importing the whole thing.
In addition, features that you would expect are not supported such as more robust image editing. I would love the ability to import an icon that has a background and remove the background in suite. I also wish the shapes search was for single icons instead of libraries and wish we could select which icons we want from a package instead of importing the whole thing.
What problems is the product solving and how is that benefiting you?
Lucid helps us chart out complex processes and identify pain points. It helps stakeholders who don't participate in the development of engineering solutions understand what's happening on a large scale. The diagrams created have allowed stakeholders to make critical business decisions.
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