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Very new to this -- not sure yet the value
What do you like best about the product?
It looks like an interesting way to be collaborative and interactive with colleagues
What do you dislike about the product?
Unsure how to maximize value if my team or colleagues do not use Lucid.
What problems is the product solving and how is that benefiting you?
Increased transparency and interaction amongst the team.
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Simple to use
What do you like best about the product?
Have been using Lucid tool for creating visualizations for technical design docs and presentations. So far have been happy with its easy of use and features it offers
What do you dislike about the product?
The background tiles and lines does not looks visually appealing
What problems is the product solving and how is that benefiting you?
Helping me create diagrams for my techincal docs and presentations
Best visual collaboration tool
What do you like best about the product?
Multiple templates and shapes for different purposes
Easy to use
Can share to team for riewing or editing
Easy to use
Can share to team for riewing or editing
What do you dislike about the product?
So far so good nothing to complain about the tool
What problems is the product solving and how is that benefiting you?
Variety of templates and shapes allow me to sketch all the diagrams i want
Very easy flow
What do you like best about the product?
I like the variety of options I can use in the sidebar. Lots of shapes to choose from.
What do you dislike about the product?
Navigating around the chart can sometimes be cumbersome. Having to right click to pan is unintuitive.
What problems is the product solving and how is that benefiting you?
It allows me to quickly mock up a diagram for our systems. The ability for others to view and collaborate is a big plus.
Amazing Easy to Use; No Learning Required
What do you like best about the product?
The suite of tools is very easy to use with little to no learning curve. For someone who needs to document the world around them easily, clearly, and with flexibility, Lucid is your tool. I use this tool 3x/week or anytime I need to visually explain how I'm thinking data or workflows could look like.
What do you dislike about the product?
It's quite possible it exists, but it would be nice to be able to create a brand profile (to allow me to upload colors, fonts, logos and icons) to make formatting easier and more automatic.
What problems is the product solving and how is that benefiting you?
Lucid is solving a problem that other typical business software apps don't do well--allowing me to create relationships between blocks of text and easily move things around.
Seamless collaboration design tool
What do you like best about the product?
I like how its really easy to work collaboratively in creating flow charts within the platform
What do you dislike about the product?
None at the moment. Everything works great for my current requirements.
What problems is the product solving and how is that benefiting you?
Collaborative whiteboarding and brainstorming
Transforming Teamwork with Lucid Visual Collaboration Suite
What do you like best about the product?
Lucid stands out for its intuitive and highly visual approach to collaboration. The real-time syncing across team members allows for seamless brainstorming, diagramming, and project planning. The drag-and-drop interface makes creating flowcharts, mind maps, org charts, and wireframes incredibly simple—even for non-designers. Integration with major platforms like Google Workspace, Microsoft Teams, and Slack is another big plus, making it easy to slot Lucid into existing workflows.
The ability to track changes, leave comments, and collaborate asynchronously means that even distributed teams can work efficiently. Lucidchart and Lucidspark together form a powerful combination for both structured diagrams and more freeform ideation sessions.
The ability to track changes, leave comments, and collaborate asynchronously means that even distributed teams can work efficiently. Lucidchart and Lucidspark together form a powerful combination for both structured diagrams and more freeform ideation sessions.
What do you dislike about the product?
While Lucid offers a lot of functionality, the learning curve can be steep for first-time users unfamiliar with visual planning tools. Some advanced features—like conditional formatting or custom data linking—are only available on higher-tier plans, which may not be cost-effective for smaller teams. Additionally, performance can lag a bit when working with very large or complex diagrams, especially on less powerful machines or slower internet connections.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the challenge of aligning teams in real time, especially in remote or hybrid work environments. Traditional whiteboards and static documents don’t offer the same level of flexibility or interactivity. With Lucid’s collaborative whiteboard (Lucidspark), we can visually brainstorm, map out ideas, and run workshops without being in the same room.
It’s been a game-changer for cross-functional collaboration—designers, developers, and project managers can contribute to the same board, organize feedback, and track progress. This eliminates silos, reduces miscommunication, and speeds up decision-making. For us, the biggest benefit has been turning meetings into action plans and keeping everyone on the same page, literally and figuratively.
It’s been a game-changer for cross-functional collaboration—designers, developers, and project managers can contribute to the same board, organize feedback, and track progress. This eliminates silos, reduces miscommunication, and speeds up decision-making. For us, the biggest benefit has been turning meetings into action plans and keeping everyone on the same page, literally and figuratively.
Streamlined visual collaboration that scales with teams
What do you like best about the product?
Lucidchart and Lucidspark have become essential tools in our day-to-day workflows. I love the intuitive UI, which makes it easy to jump right in, whether I’m mapping systems architecture, building org charts, or running real-time brainstorming sessions. Lucidspark, in particular, helps facilitate collaborative whiteboarding during strategy sessions with distributed teams, while Lucidchart helps me keep processes well-documented and visually standardized. Integration with Google Workspace, Slack, and Jira adds to the seamlessness. It's also great for workshops—non-technical stakeholders can easily understand and contribute, which increases alignment.
What do you dislike about the product?
While the tool is incredibly versatile, the permissions and sharing settings can sometimes be confusing, especially when working across teams or external collaborators. Folder organization could also use improvement—it becomes cluttered quickly when you're managing a large number of documents. Additionally, the pricing structure could be more flexible for smaller teams that don't need full access to all advanced features.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the challenge of aligning distributed teams around complex ideas and workflows. We use it to model business processes, visualize projects, and communicate across departments—especially with stakeholders who prefer visual formats. The ease of use enables fast adoption, even for non-technical users, while the security features give peace of mind for sharing sensitive documents. It's become a key part of how we plan and document strategy collaboratively.
Lucid has become an essential tool in my workflow for processescl arity and speed.
What do you like best about the product?
I appreciate the intuitive drag-and-drop interface, wide range of templates, and seamless real-time collaboration features—it makes brainstorming and system design easy, even across distributed teams. Integration with tools like Google Drive, Jira, and Microsoft 365 also streamlines workflows significantly.
What do you dislike about the product?
Occasionally, large or complex diagrams can become sluggish to edit, and the pricing can be a bit high for smaller teams or individual users. More advanced data linking or automation features would also be a great addition.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the challenge of aligning teams and stakeholders around complex ideas by providing a clear, visual way to represent systems, processes, and architectures. It eliminates the confusion often found in long documentation or static diagrams, and accelerates decision-making through real-time collaboration. For me, it's been especially useful in designing software architectures, mapping workflows, and facilitating cross-functional discussions without ambiguity.
User Friendly
What do you like best about the product?
I appreciate the user friendly tools such as self modifying swim lanes. On other products you have to manually change the swim lanes when you update processes and it is tedious.
What do you dislike about the product?
The lines between process steps sometimes need to be modified to be visually appealing. Also, it would be nice to have a key for the shapes and what they typically represent in a process chart.
What problems is the product solving and how is that benefiting you?
We needed to show all of the steps of our SOPs. It is a helpful visual.
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