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Solid solution to our business needs
What do you like best about the product?
Airtable is organized, has great automations feature, and an intuitive AI. It allowed our company to greatly increase productivity this year.
What do you dislike about the product?
As it is formatted like excel, I wish there were more excel like features, such as a "totals" features or gathering quick sums and other functions.
What problems is the product solving and how is that benefiting you?
It has down down on both manpower and human error by increasing the efficiency of our systems and allowing us to incorporate more automations.
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Unlimited capabilities; can feel overwhelming
What do you like best about the product?
You can configure Airtable in any format that works best for your project/task management style; lists, charts, graphs, and sort by owner, due date, category, and anything else.
What do you dislike about the product?
It is not the most intuitive tool. Once you understand how to capitalize on its benefits, it's great - but I would say it requires some hand-holding to get used to.
What problems is the product solving and how is that benefiting you?
Airtable is allowing my team to have full visibility into each other's projects and keep tasks organized.
The Only Product You’ll Ever Need
What do you like best about the product?
The ability for Airtable to continually evolve while staying true to its mission.
Airtable has thread the needle to infuse cutting edge tech into every aspect of the product, which allows customers to keep Airtable as their #1 tool and increase stickiness across the board. The best example is how they have integrated AI into the product and allows Airtable apps to be powerhouses in their own right — and without needed to add on many (or any) additional tools to make meaningful change for the users of Airtable
Airtable has thread the needle to infuse cutting edge tech into every aspect of the product, which allows customers to keep Airtable as their #1 tool and increase stickiness across the board. The best example is how they have integrated AI into the product and allows Airtable apps to be powerhouses in their own right — and without needed to add on many (or any) additional tools to make meaningful change for the users of Airtable
What do you dislike about the product?
Honestly, with its newest AI offerings, there is not much to dislike about Airtable. The one area would be finding ways to get new Airtable users up to speed faster without having to watch video trainings. For me, that has been the biggest blocker or slowdown to get Airtable rolled out across the org
What problems is the product solving and how is that benefiting you?
It has allowed me to create a source of truth across the organization that helps increase transparency, collaboration, speed to market, & decision making
Like Excel on Steroids
What do you like best about the product?
Love the depth and breadth of functionality, the granular controls for visibility, dashboards, automation, and interfaces. Amazing way to organize nearly everything.
What do you dislike about the product?
The barrier to entry is high due to its complexity.
What problems is the product solving and how is that benefiting you?
We have used Airtable to solve a lot of manual repetitive tasks in quality and safety and to organize information in human resources. I needed a way to create a single source of truth for our company organizational chart that would allow us to build other tables, data logs, and allow each department to create information in the format that worked for them without having to manually replace source information each time someone left the company or a single part of the puzzle changed.
Versatile and feature rich
What do you like best about the product?
The API and integration abilities to work with pretty much any other software. Plus the ability to create customised interfaces very easily to only give users access to the data they require.
What do you dislike about the product?
The mobile app could be improved. It would be great to create mobile apps like individual interfaces.
What problems is the product solving and how is that benefiting you?
Integrating previously siloed areas in a multi-disciplinary business.
Amazing
What do you like best about the product?
It's fantastic. Load speeds are great. Very user friendly as well.
What do you dislike about the product?
There aren't really any downsides, it's fantastic.
What problems is the product solving and how is that benefiting you?
Right now keeping track of different Patients assigned to each Health Coach at our Telehealth company.
A great tool for a small company but our niche business does have some difficult use case issues
What do you like best about the product?
This is the first project management tool our company has used and it is allowing our small business to compile information, contacts and project management all in one place. I also like the different views available for the bases that has been very helpful for the team to visualize projects in different ways. We see a lot of pro's and possibilities for this program to organize our company and look forward to continue using it.
What do you dislike about the product?
In our company we are constantly updating our client and contact databases with past and new contacts. The fact that airtable does not prompt a user that a contact or company record is already added to a base is a VERY big issue for our team and causes a huge time and resource loss when entering data.
The record templates are also a cause for issues. Once a template is applied to a record, if there are new updates to a template it doesnt not prompt or ask if those updates should be added to the records it has already been applied to. This causes the team to do double work when new tasks are added. I also dislike that record templates created in one base can not be imported or duplicated into another base.
I dont feel that the customer service assistance as been very helpful
The record templates are also a cause for issues. Once a template is applied to a record, if there are new updates to a template it doesnt not prompt or ask if those updates should be added to the records it has already been applied to. This causes the team to do double work when new tasks are added. I also dislike that record templates created in one base can not be imported or duplicated into another base.
I dont feel that the customer service assistance as been very helpful
What problems is the product solving and how is that benefiting you?
Project management. customer management, organization management
A dataBase for Anything
What do you like best about the product?
You literally can build ANYTHING in Airtable. To date I've used Airtable to help colleagues share resource, created a member directory, bug tracking system, content pipeline, mentor program, strategic plan tracker, multiple feedback forms and so much more. I love how flexible the software is to display the data exactly how I need.
What do you dislike about the product?
I dislike how some features are embargoed behind higher levels of service. While I use Airtable for lots of different types of things, at the end of the day we are a small team (using the Team plan) and there are a few security settings (such as base visibility for creators) that should be included with that level. I also wish there was a good solution for coordinating projects with outside vendors that did not require them to have a "seat." There's just one Base I need to coordinate with our team on and I have to pay for all them to have access.
What problems is the product solving and how is that benefiting you?
Easy and transparent display of objectives.
Airtable is an incredibly intuitive, flexible, and powerful for me!
What do you like best about the product?
Airtable has been a game-changer for me. It’s incredibly intuitive, flexible, and powerful—I used it for building out my reference database. I love how easy it is to organize, filter, and collaborate, all while keeping everything visually clean and customizable. It's made managing complex information so much easier.
What do you dislike about the product?
I would say the lack of support - when I have a question or need help with a functionality, it's impossible to speak with a human. I have to looked through tutorials online, which makes it super time consuming.
What problems is the product solving and how is that benefiting you?
We use Airtable as a customer reference database - we have it integrated with SFDC. It's a great, easy way to manage my customer reference pipeline and database. I can easily share withthe rest of the business so they can see our content and references.
Game Changer!
What do you like best about the product?
We use Airtable mostly for marketing event planning and management.
The most valuable thing by far is being able to view your data in a million different ways. I love that we can create different views to hide certain fields, or look at things on a calendar view, gallery, or traditional grid. I also love the filtering and grouping features.
If you have a huge database of information, having dozens of columns can get very unwieldy to sort and digest in a traditional table like Google Sheets. Airtable table makes it easy to see the most important information when you want it, in a way that makes the most sense to each individual user.
It's also very intuitive and easy to use- one of those tools where you can find what you're looking for just by clicking around for a second.
I evangelize Airtable to anyone who will listen!
We use it for business, but I believe everyone could find a great use case for it in their lives.
Some other nice to haves:
-Love the colorful UI and assignment of various colors to new categories- helps the labels stick out
-Lots of customizability and automation
-Very flexible in general-- if you think it, you can probably do it
The most valuable thing by far is being able to view your data in a million different ways. I love that we can create different views to hide certain fields, or look at things on a calendar view, gallery, or traditional grid. I also love the filtering and grouping features.
If you have a huge database of information, having dozens of columns can get very unwieldy to sort and digest in a traditional table like Google Sheets. Airtable table makes it easy to see the most important information when you want it, in a way that makes the most sense to each individual user.
It's also very intuitive and easy to use- one of those tools where you can find what you're looking for just by clicking around for a second.
I evangelize Airtable to anyone who will listen!
We use it for business, but I believe everyone could find a great use case for it in their lives.
Some other nice to haves:
-Love the colorful UI and assignment of various colors to new categories- helps the labels stick out
-Lots of customizability and automation
-Very flexible in general-- if you think it, you can probably do it
What do you dislike about the product?
-While I really like the interfaces feature for viewing data in a yet another easy to digest way,I dislike that it is not married to the grid like the other views are. The UX of leaving the grid to go into interface "mode" is not as fluid as I would like it to be. I also think interfaces can be even cleaner/better looking.
-Cost structure: No free collaboration for non-power users-- When we first started using Airtable, we were amazed by how much we could do for free. Soon, however, we realized we need to upgrade to access things like the start/end date calendars. We have since added a few more members to our base that need to come in a view certain things in the grid, but they would have to become a monthly paying member to create their own view. I’d personally rather pay flat rate than have to add $ to our monthly cost every time we grant access.
-Cost structure: No free collaboration for non-power users-- When we first started using Airtable, we were amazed by how much we could do for free. Soon, however, we realized we need to upgrade to access things like the start/end date calendars. We have since added a few more members to our base that need to come in a view certain things in the grid, but they would have to become a monthly paying member to create their own view. I’d personally rather pay flat rate than have to add $ to our monthly cost every time we grant access.
What problems is the product solving and how is that benefiting you?
Before Airtable, we had a massive Google spreadsheet with dozens and dozens of columns to track every aspect of our marketing event planning process (conference status, info for main contact, location, start date/end date, workshop details, location, region, representative, expected numbers, costs, etc etc). Most if not all of these categories of details were crucial to know at some time or another, but it was very difficult to digest the information at a glance and made collaboration a pain as well.
Airtable and its multiple views and automations has helped us immensely in our planning process.
Airtable and its multiple views and automations has helped us immensely in our planning process.
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