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Great tool for empowering customer-facing analytics
What do you like best about the product?
- Easy to add to existing tech ecosystems.
- Nice customer-facing graphical charts since the app has been revamped.
- Innovative as they are developing an offer for self-service customer analytics.
- Reactive and supporting care team.
- Nice customer-facing graphical charts since the app has been revamped.
- Innovative as they are developing an offer for self-service customer analytics.
- Reactive and supporting care team.
What do you dislike about the product?
The experience for dashboard builders could be further improved.
What problems is the product solving and how is that benefiting you?
Scaling Analytics
- for 10K+ clients
- with as constraint a small team to internally work on the project
- for 10K+ clients
- with as constraint a small team to internally work on the project
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Excellent BI tool for all use cases
What do you like best about the product?
It is super flexible and allows you to connect to various data sources and build sleek, interactive dashboards that are accessible from all devices. Lots of flexibility in terms of role-based access and integration options as well. Once built, configured and setup, the dashboards update automatically and require no effort to maintain.
What do you dislike about the product?
It requires quite a bit of effort and time to get the data ready and dashboards built. But given what you get for that, its totally worth it.
What problems is the product solving and how is that benefiting you?
Toucan is helping us build customizable dashboards for our clients. Our data on a client-by-client basis is very varied and for that reason we needed a solution that offered us maximum flexibility and that is exactly what Toucan was able to deliver.
Use of TOUCAN at the Territorial Collectivity of Martinique
What do you like best about the product?
A very modern user interface in terms of graphics and application browsing and very user-friendly
What do you dislike about the product?
A bit of frustration sometimes with the restriction in terms of visualization choices
What problems is the product solving and how is that benefiting you?
Compared to a traditional decision-making platform, TOUCAN enables the implementation of applications that focus on essential data, with great ease of navigation towards more detailed data visualizations, with the presence of a collaborative and documentary space to comment on the data and thus better understand and analyze them.
User-friendly
What do you like best about the product?
Quick creation of KPIs and insights for everyone
What do you dislike about the product?
Home page doesn't need a picture background. Unique simple color might also works.
What problems is the product solving and how is that benefiting you?
KPIs access for everyone
Construction of HR reporting for Nexity
What do you like best about the product?
Toucan is a tool that is very clean for performing simple analyses. You can quickly integrate data, make some modifications, and create a dynamic and effective report.
Understanding the tool is quite easy and intuitive for both a designer and a user.
The responsiveness of customer support is very pleasant.
The UX/UI interface of Toucan has been rather appreciable since v3.
Understanding the tool is quite easy and intuitive for both a designer and a user.
The responsiveness of customer support is very pleasant.
The UX/UI interface of Toucan has been rather appreciable since v3.
What do you dislike about the product?
The simplicity that Toucan offers to be used by people who do not necessarily have training in this area is the negative point for me, who has been accustomed for several years to building dashboards:
- The datasets
The logic of creating datasets to manipulate data is rather good. However, it can quickly become cumbersome and difficult to adapt when there are many modifications or many datasets. In other tools, the ability to create variables or to make datasets interact significantly eases this aspect.
The real problem, in my opinion, remains the calculation of dynamic rates (which I have had to do many times). I have several filters in Toucan, and therefore the rate must be recalculated each time the user changes a filter, which forces me to tinker with the datasets.
The solution initially would be to be able to perform in the construction of a chart, for example, SUM(Field1) / AVG(Field2).
- The charts
The choice of options for each chart is a bit limited, but it's still OK. The problem here is that we cannot customize the display of the charts enough based on what is displayed.
For example, I would like a story that displays 3 sectors.
I understand that this would make the use of Toucan more complex, but it would allow optimizing the UX/UI part of certain charts.
- The datasets
The logic of creating datasets to manipulate data is rather good. However, it can quickly become cumbersome and difficult to adapt when there are many modifications or many datasets. In other tools, the ability to create variables or to make datasets interact significantly eases this aspect.
The real problem, in my opinion, remains the calculation of dynamic rates (which I have had to do many times). I have several filters in Toucan, and therefore the rate must be recalculated each time the user changes a filter, which forces me to tinker with the datasets.
The solution initially would be to be able to perform in the construction of a chart, for example, SUM(Field1) / AVG(Field2).
- The charts
The choice of options for each chart is a bit limited, but it's still OK. The problem here is that we cannot customize the display of the charts enough based on what is displayed.
For example, I would like a story that displays 3 sectors.
I understand that this would make the use of Toucan more complex, but it would allow optimizing the UX/UI part of certain charts.
What problems is the product solving and how is that benefiting you?
Display of key indicators around human resources allowing for improved decision-making for leaders and a significant gain in time and reliability for professions
The ideal solution for us!
What do you like best about the product?
The simplicity of use, the intuitiveness of the interface, and the ease of deployment.
What do you dislike about the product?
The mobile application can be unsuitable in certain cases. Notably the maps.
What problems is the product solving and how is that benefiting you?
Toucan allows the consumption of a large amount of information by our end users.
A flexible service for an efficient tool
What do you like best about the product?
I appreciate the support provided; the ToucanToco team is flexible and available to meet our requirements.
What do you dislike about the product?
The tool can sometimes be a bit complex if you want to use it autonomously.
What problems is the product solving and how is that benefiting you?
ToucanToco helps us solve a key problem: providing operational leaders with clear and accessible visibility into the usage of our platform.
This solution allows us to enhance the experience we offer to our customers.
This solution allows us to enhance the experience we offer to our customers.
The game-changer to turn our data into actionable insights
What do you like best about the product?
Toucan Toco's intuitive interface makes it easy for both technical and non-technical users to create and interact with data visualizations, ensuring an easy implementation and management.
In addition, the platform integrates seamlessly with our existing data sources.
Last but not least, the support team at Toucan Toco has been incredibly responsive and helpful. Whether it's troubleshooting an issue, offering guidance on best practices, or developing new features based on our needs, their support has been top-notch.
In addition, the platform integrates seamlessly with our existing data sources.
Last but not least, the support team at Toucan Toco has been incredibly responsive and helpful. Whether it's troubleshooting an issue, offering guidance on best practices, or developing new features based on our needs, their support has been top-notch.
What do you dislike about the product?
Although the customization options have some edge limitations, the time saved is well worth it, enabling us to achieve nearly all of our goals. Moreover, they are responsive to our small remaining needs and their continuous development and regular feature releases demonstrate a strong commitment to improvement.
What problems is the product solving and how is that benefiting you?
Toucan Toco has streamlined our monthly reporting process by automating the generation and distribution of personalized PDF reports, significantly enhancing our customer communication and efficiency. Additionally, its real-time data visualization capabilities empower our clients to make informed decisions on the fly, driving better outcomes and innovation across their organizations.
Data Viz for our customers
What do you like best about the product?
Toucan Toco has revolutionized how we bring data to life for our customers. Connecting directly to our data warehouse, it enables us to create dynamic, real-time dashboards without the usual complexity. Its ability to filter live queries effortlessly and manage secure access through token-based authentication allows us to scale insights efficiently.
What truly sets Toucan apart is its accessibility. We knew we needed an analytics feature to stay competitive but lacked the internal expertise to build one from scratch. With Toucan, that wasn’t a barrier—its intuitive design lets us transform raw data into engaging, actionable visuals without deep technical knowledge. It’s not just a BI tool; it’s a bridge between data and decision-making.
What truly sets Toucan apart is its accessibility. We knew we needed an analytics feature to stay competitive but lacked the internal expertise to build one from scratch. With Toucan, that wasn’t a barrier—its intuitive design lets us transform raw data into engaging, actionable visuals without deep technical knowledge. It’s not just a BI tool; it’s a bridge between data and decision-making.
What do you dislike about the product?
Statistical analysis is easier on other platforms
What problems is the product solving and how is that benefiting you?
Creating impact full viz for non technical user
We finally have a clear view of our customer retention
What do you like best about the product?
We lacked visibility on churn risks and customer engagement trends. With Toucan, we built intuitive dashboards that track key retention metrics in real time, allowing our team to take proactive actions before it’s too late!
What do you dislike about the product?
Nothing, everything is good ATM so nothing to declare
What problems is the product solving and how is that benefiting you?
Toucan solves the problem of understanding key business metrics at a glance. Before using it, we struggled to track customer retention and identify churn risks. Our data was scattered, and it was hard to take action in time. With Toucan, we now have clear, real-time dashboards that help us spot trends, react faster, and improve decision-making—without needing a data expert.
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