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Abnormal - Cloud Email Security

Abnormal Security | 1

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External reviews

36 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Abnormal is a very useful tool.

  • December 30, 2022
  • Review provided by G2

What do you like best about the product?
Abnormal is a handy tool and is very intuitive. A variety of tools and options can be used within Abnormal, which are very helpful from a company viewpoint. Such as having Automated deletion rules to reduce the number of spam and malicious targeted emails within the company as they delete the emails as soon as possible. If there are any mistakes, then you can manually submit these with the Detection 360, which will then be used to help adjust the machine learning for the tool to make fewer mistakes in the future.
Having the emails checked and deleted automatically where necessary frees up a lot of time to be used elsewhere, which is very important in any company.
One of the best tools I have encountered within Abnormal is their Search and Respond option. It is a high-speed tool that allows you to search for emails, which is very useful as it will enable you to view emails involved in incidents promptly.
What do you dislike about the product?
There is not much to dislike about this tool. The only option I would recommend being added would help when manually identifying whether an email is Spam/malicious. This would be to include a translation option within the search and respond. I understand that there are third-party options for this, but having this integrated would allow users to understand emails in a different language quickly and in a timely manner.
What problems is the product solving and how is that benefiting you?
Having an automated way to categorise and delete possible Spam and Malicious emails is very useful. It benefits the team by allowing us to allocate our time to other important issues. As a small cybersecurity team, we don't have the human resources to dedicate ourselves solely to remediating mail threats that need to be remediated. Having Abnormal implemented with our security is very helpful in this case.


    André Luiz H.

Very friends recommended

  • December 23, 2022
  • Review provided by G2

What do you like best about the product?
I have many friends that are already clients of Abnormal, They recommended to other people to uso de website and all of the services avaliable by Abnormal platform
What do you dislike about the product?
While i don't have reasons to dislike anything of Abnormal website. I'm using the Challenges, the articals, researches, know some people who think like me, and i am enjoyng.
What problems is the product solving and how is that benefiting you?
For while i dont input any problems to Abnormal solve. I am learning, using the challenges and know people.


    Austin A.

Abnormal: a security product like no other

  • December 22, 2022
  • Review verified by G2

What do you like best about the product?
Abnormal Security's use of ML to automatically detect and remediate spam, phishing, and other malicious email threats significantly reduces my team's time responding to email-based threats. Before implementing Abnormal Security in our M365 environment, my team would spend several hours each morning manually responding to email threats. Now, Abnormal gives us this time back to focus on other incidents.
What do you dislike about the product?
My only complaint is that Abnormal Security is a relatively newer organization, and at times their product sees updates well before their knowledge base writers can document these changes. This can be a little frustrating when looking for a feature or setting only to reference documents that are as up-to-date as the product.
What problems is the product solving and how is that benefiting you?
Abnormal Security is solving the problem of responding to and manually remediating malicious email-based threats. As a small cybersecurity team for a massive organization, we don't have the time or manpower to constantly devote to remediating mail threats that need to be removed form user inboxes before they can inflict further harm.


    Andy F.

The product works!

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
it's catching email everyday and preventing attacks. It required little effort from our IT team
What do you dislike about the product?
I did wish there was an easy way to flag an email as suspicious without having to forward it to IT.
What problems is the product solving and how is that benefiting you?
Reducing the risk of email attacks


    Transportation/Trucking/Railroad

easy to use

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
very easy to setup and use, support is great
What do you dislike about the product?
some obvious emails can still be going thru, needs time to learn
What problems is the product solving and how is that benefiting you?
they have a support from their portal, easy to submit


    Building Materials

Incredibly simple and effective.

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
It's just super simple. It truly is a set-and-forget. Since we have implemented Abnormal our SPAM has gone down by 75%. It's awesome. And the retroactive search for more emails is super easy to use and very verbose.
What do you dislike about the product?
Nothing honestly. Everything is running perfectly.
What problems is the product solving and how is that benefiting you?
SPAM and Slow email speed. The fact that is it a non-gateway approach has saved a lot of time of emails being delivered. And the fact that we can recall messages is a huge plus for my upper management.


    Tyler S.

Top Tier Email Security

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
Virtually no setup is required by the admins to integrate Abnormal into your environment and begin reaping the benefits of Abnormal's protection.
What do you dislike about the product?
Aside from the cost, which is high but competitive, there is honestly nothing I would deem as a dislike. The entire platform feels very polished.
What problems is the product solving and how is that benefiting you?
Blocking malicious emails which do not have a malicious payload/URL. The platform is also handling scanning/responding to end-user-reported phishing emails.


    Electrical/Electronic Manufacturing

Great, next gen e-mail protection

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
Simple integration. Having implemented competitors in the past, those required multiple days of deployment with professional services.

With Abnormal, it took less than 5 minutes to setup!
What do you dislike about the product?
I haven't found anything that I strongly dislike, so far. The only consideration I have at this point, is that the software is relatively new, and it can be challenging to find other customers that have been using it for an extended period of time.
What problems is the product solving and how is that benefiting you?
Since implementing, Abnormal has protected us from over 10,000 problematic e-mail messages, that would have been let through via our existing Exchange Online Protection.


    Anonymous

Next Level Email Protection for the Cloud

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
Abnormal Security has helped us in our drive to contain and control the spread of suspicious and malicious emails in our environment. In doing so, they help keep our colleagues secure and cut down on the number of hours an analyst spends on remediating these events.
What do you dislike about the product?
On occasion, Abnormal has missed detections or categorized a single instance of an attack while leaving others. The product does have the ability to report missed detections, and this helps train their detections.
What problems is the product solving and how is that benefiting you?
Mean time to respond to phishing and other email based attacks is greatly reduced in the enterprise.


    Non-Profit Organization Management

Instantly Worked

  • December 19, 2022
  • Review verified by G2

What do you like best about the product?
In the process of purchasing Abnormal, a phishing campaign hit our users. Abnormal turned on protective settings to block the current campaign rendering it useless! And before the start date of our purchase.
What do you dislike about the product?
The UI could use some tweaks, but mostly that is from personal preference and I need to use the product more.
What problems is the product solving and how is that benefiting you?
It's ability to stop phishing campaigns before it reaches user's emails significantly reduces risk of an accidental phish.