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Zoom

Zoom Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,996 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    RANA M.

Zoom works really good. the video and audio quality are good, and it’s easy to use for meetings.

  • June 11, 2025
  • Review verified by G2

What do you like best about the product?
I really like how simple and user-friendly Zoom Workplace is. Sharing screens, chatting, and joining meetings is all smooth and quick, which makes working or studying much easier.
What do you dislike about the product?
Sometimes the connection gets a quite unstable, and the meeting can lag or cut, which can be frustrating during important discussions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of staying connected when working or studying from home. It makes meetings and classes easy to join from anywhere, giving ample time and helping me stay organized.


    Sankalp U.

Zoom - a great place to do meetings

  • June 11, 2025
  • Review verified by G2

What do you like best about the product?
I really like Zoom's whole interface. It is easy to record and assign people to panelists or other roles.
What do you dislike about the product?
I don't like the browser app as it does not offer all the functionality as the app.
What problems is the product solving and how is that benefiting you?
It helps us to connect with our remote teammates and get the work done. The screensharing helps in understanding what a person is explaining easily. We also host webinars on it and is super easy to invite guest and manage the webinar.


    Nipun K.

Best software or tool for team connect.

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
The user interface is clean and easy to use. Also, the calling feature is of high quality, and there are multiple customizations that we can use while presenting.
What do you dislike about the product?
Nothing everything looks good and easy to use.
What problems is the product solving and how is that benefiting you?
The latency delay and better voice quality which presenatation.


    Tej P.

The all-in-one collabration hub.

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
The best thing about Zoom Workplace is the seamless integration of all communication tools into one single application. The AI companion is a game-changer. The ability to auto-generate summaries saved hours of note-taking.
What do you dislike about the product?
The interface is a bit cluttered with all the integration, which can be slightly overwhelming for new users who just want to join a meeting. The notification settings need more control to avoid being constantly pinged from different parts of the app.
What problems is the product solving and how is that benefiting you?
It unifies everything. The biggest benefits for me is efficiency and ensure all our communication is in one organized place. AI companion save time in note-taking allowing focus conversation only.


    Information Technology and Services

Reliable, Intuitive, and Constantly Evolving Collaboration Hub

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom just works : calls are super stable even when my internet isn’t. It’s become more than just a meeting tool now. We use the whiteboard for brainstorming, chat for quick updates, and the calendar integrations help keep everything in sync. Breakout rooms and live transcription are really helpful for bigger sessions too.
What do you dislike about the product?
It can get a bit heavy on the system sometimes, especially if I have other tools open. Also, Zoom Chat is decent but not as slick or fast as Slack, so we still use Slack for day-to-day convos. Some features are hard to find unless you go digging.
What problems is the product solving and how is that benefiting you?
Zoom helps cut down on back-and-forth emails by making it easier to hop on quick calls or chats. It’s especially useful for remote teams - everyone stays aligned without needing to be in the same room. Also, features like recording and transcription help when someone misses a meeting or needs to revisit what was discussed.


    ANAND K.

Senior Network engineer with 7+ years experience

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
User friendly interface and easy to use. Very smooth functionalities
What do you dislike about the product?
When joining any meeting through browser interface ,video and MIC settings should be default to off , sometimes when I joined from browser it's was turned on without my knowledge
What problems is the product solving and how is that benefiting you?
Cost effective


    Consulting

Makes work easier

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
The ease of using the system - somewhat intuitive. Love the AI note taking feature
What do you dislike about the product?
Screen sharing could be better. Find it difficult when Zooming off of just my laptop.
What problems is the product solving and how is that benefiting you?
Connecting remote workers. Supporting those with neurodiverse learning to track meeting content.


    Adenike A.

One of the best tool for streamlining Communication

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
My favorite aspect of Zoom Workplace is its unified AI-powered platform that seamlessly integrates meetings, chat, and various productivity tools (like Docs and Whiteboard), enhancing overall collaboration and efficiency.
What do you dislike about the product?
My main dislike about Zoom Workplace is its tiered pricing structure, where many advanced or large-scale features (like extensive cloud recording or higher participant limits) require costly add-ons or higher plans, which can quickly become expensive for growing or enterprise-level teams.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of communication and collaboration fragmentation by unifying meetings, chat, phone, and productivity tools (like Docs and Whiteboard) into one AI-powered platform. This benefits me by reducing app-switching, streamlining workflows, and boosting overall efficiency through integrated AI assistance.


    Denis E.

I love Zoom!

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
It just works. There are other tools out there, but they are not as simple as Zoom.
What do you dislike about the product?
When they make changes, it can be frustrating to find where thing are.
What problems is the product solving and how is that benefiting you?
Having regular meeting straight from calenda.r


    Nathan G.

Zoom makes meetings easy

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
Zoom allows a convenient and easy way to schedule virtual meetings with colleagues and allows several tools to enhance the experience.
What do you dislike about the product?
Easier integration into outlook would be a good benefit.
What problems is the product solving and how is that benefiting you?
It allows an easy way to meet with colleagues across the University without having to travel around campus to meet.