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Zoom

Zoom Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,996 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    justin d.

I love Zoom Workplace

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
great interface, high performance, intuitive design
What do you dislike about the product?
sometimes clunky when too many people are on it
What problems is the product solving and how is that benefiting you?
Need to be able to reach clients and internal remote employees, and it does so wonderfully


    Kyndall B.

Zooming with Zoom

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
It's very user friendly and I rarely have any issues with service or disruptions. I use it daily. There are several different features with it as well. I haven't had to reach out to support personally, but others have and have had no complaints. When we started using it, it was easy to integrate and implement.
What do you dislike about the product?
So far that we have been using it, I don't have any complaints
What problems is the product solving and how is that benefiting you?
We are able to do meetings via Zoom with both of our offices and then also clients as needed.


    Sandeep V.

Great tool to team collaboration

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
1. Intuitive and easy to use, even for non-technical users

2. Consistently strong performance with HD video and clear audio.

3. Works well for one-on-one meetings or large webinars with thousands of participants.
What do you dislike about the product?
1. 40-minute limit on free group meetings.

2. Quality drops significantly with weak connections.
What problems is the product solving and how is that benefiting you?
As per our experience it works well for one-on-one meetings or large webinars with thousands of participants & Supports breakout rooms for group collaboration.
It has inbuild chat, whiteboard, file sharing, and reactions which gives everything in one place.


    Alfiya S.

Zoom Feedback

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Its seamless integration of video meetings, chat, voice is clear and It makes team communication smoother, keeps everything organized, and helps reduce the need to switch between multiple apps.
What do you dislike about the product?
Nothing as such because whenever I have used zoom my experience is always good
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of fragmented communication and collaboration by bringing video meetings, chat, calendar, file sharing, and productivity tools into one unified platform. This helps reduce the need to switch between multiple apps, improves team coordination, and saves time. For me, it means smoother workflows, quicker decision-making, and better engagement with my team—especially in a remote or hybrid work setup.


    Computer Software

Zoom: Makes Remote Work Easy and Smooth

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
I like how everything is in one place—chat, meetings, and collaboration tools. It’s easy to use and helps my team stay connected. The video quality is good, and the shared spaces make projects more organized.
What do you dislike about the product?
Sometimes it feels a bit slow when switching between features. Notifications can also be a bit overwhelming if not managed well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes remote communication much easier. Instead of switching between multiple apps, we can chat, call, meet, and collaborate all in one place. This saves time and reduces confusion. It keeps everyone on the same page, even when working from different locations.


    Suraj M.

Zoom Workplace: An Honest Evaluation for Teams

  • June 10, 2025
  • Review verified by G2

What do you like best about the product?
I like Zoom Workplace best because its video meetings are smooth and reliable, the built-in AI saves me time by summarizing calls and drafting messages, and having chat, docs, email, and whiteboards all in one app cuts down on switching between tools. Features like breakout rooms and polls make collaboration easy, and the whole system is simple to use — it just works.
What do you dislike about the product?
I dislike that while Zoom Workplace bundles chat, docs, and whiteboards into one app, these tools often lack the depth or flexibility of specialized alternatives—making complex tasks feel limited unless I switch to other apps.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves my big need to connect and collaborate smoothly. I use it for reliable video calls with teams, instantly sharing my screen to explain things, brainstorming together on a shared whiteboard, and recording quick clips so others can catch up later. It puts everything in one place—saving me time switching apps and making remote work feel simple and connected.


    Brooke G.

lets me work remotely and i love that for me

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
i can work at home and stay in touch with people still
What do you dislike about the product?
bandwidth use is high and kicks me off sometimes
What problems is the product solving and how is that benefiting you?
remote working


    Andy B.

Popular Videosharing tool for a reason

  • June 09, 2025
  • Review verified by G2

What do you like best about the product?
Easy to use. Intuitive UI and controls for screen sharing and doing webinars in client-facing roles like Sales and Support.
What do you dislike about the product?
Not much. Sometimes the controls like the attendee panel can get in the way but its a minor nuisance.
What problems is the product solving and how is that benefiting you?
It is my company's main tool for conducting virtual meetings with clients and presenting our sales pitches and demos.


    Haley K.

Great Service

  • June 09, 2025
  • Review verified by G2

What do you like best about the product?
Completely integrates with my notes keeper (Avoma), very easy to use, and inexpensive.
What do you dislike about the product?
I don't really have any cons to add about zoom.
What problems is the product solving and how is that benefiting you?
Conistency across how our teams communicate.


    Computer Software

Efficient and evolving but not flawless

  • June 09, 2025
  • Review verified by G2

What do you like best about the product?
Seamless Video and Audio Quality when compared to other platforms.The interface is user friendly on a monitor or a mobile device.You get quite familiar with daily use.IWhether on desktop, mobile, or browser, Zoom Workplace works consistently across different devices and operating systems, which enhances accessibility and flexibility which makes it quite easy to implement. Except the team chat, it has whiteboards, shared spaces, and calendar integrations—making it more of a unified collaboration platform.Zoom has improved security features like end-to-end encryption, meeting passcodes, waiting rooms, and better admin controls to ensure safe virtual environments.
What do you dislike about the product?
While Zoom Workplace is expanding, many smaller teams find the array of tools excessive or underutilized. The focus on bundling multiple services might feel like overkill. Large-scale meetings (over 100 participants) sometimes experience lag, delays, or crashes, especially when using advanced features like polling or breakout rooms. The free version is limited in terms of meeting duration and storage, and the paid plans can become expensive, especially for growing teams or organizations needing advanced admin and compliance features.
What problems is the product solving and how is that benefiting you?
When presenting, zoom enables me easily to find the right tool to make the whole experience much pleasant for me and the participants.