Wonderful Service for buisness
What do you like best about the product?
The most helpful part of Zendesk Support Suite is its intuitive ticket management system. It's easy to respond to and categorize tickets, which streamlines support. Also, the ability to link tickets directly to Jira is a huge advantage—it helps coordinate smoothly with the development team when technical issues arise.
What do you dislike about the product?
There’s nothing particularly bad about Zendesk Support Suite. However, I do prefer the previous version of the main dashboard—it was more user-friendly.
What problems is the product solving and how is that benefiting you?
Customer's complain, question, etc.
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