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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rohit P.

My Experience with Conga CLM is a Efficient tool

  • January 23, 2025
  • Review verified by G2

What do you like best about the product?
I like the most about Conga CLM is it's integration functionality. we have Integrated it with X Author. It helps me to Modify the contracts and it is very easy to use.
What do you dislike about the product?
Initial Setup of Conga CLM is bit complex.
What problems is the product solving and how is that benefiting you?
By using Integration functionality of Conga CLM we are using Docusign it helps us to reduce our manual work of Signature process.


    Pramod K.

Conga CLM Time Saving tool

  • January 23, 2025
  • Review verified by G2

What do you like best about the product?
As an Administrator I am Using Conga on Daily basis and it is easy to use. When Iam facing any difficulty I reach out to conga support team. They are always ready to help.
What do you dislike about the product?
Initial Setup is complex of Conga CLM tool.
What problems is the product solving and how is that benefiting you?
As an Admin I have to manage Contract flow in that I have to Notify Deal Reviewer, Approver etc. that is agreement is sumitted for your Approval. It reduces my manual work that is write a mail to a particular user. The mail is triggered automatically.


    Omkar G.

Conga Contract Life Cycle Management Tool Improves the Relation with consumer

  • January 23, 2025
  • Review verified by G2

What do you like best about the product?
Conga CLM is best contract management tool . I am using this tool on a daily basis. The best feature in this is a Approval Process it helps to trigger exact to approval to Perticular Approval.
What do you dislike about the product?
Somehow Technical Knowledge is required to use this tool.
What problems is the product solving and how is that benefiting you?
It helps me to generate contract by simply selecting data from UI.


    Sumit B.

Conga clm

  • January 22, 2025
  • Review verified by G2

What do you like best about the product?
Conga CLM automates many stages of the contract lifecycle, from creation to negotiation, approval, and renewal. This reduces manual effort and speeds up the entire process.
What do you dislike about the product?
Even though the interface is user-friendly, new users might find the depth of features overwhelming at first. Understanding all functionalities may require a learning curve and additional training.
What problems is the product solving and how is that benefiting you?
Manual processes and siloed contracts can lead to missed deadlines, lost revenue, and compliance issues. Conga CLM automates and streamlines contract creation, negotiation, and approval, ensuring timely and compliant contracts.


    ravi V.

Conga CLM Automation

  • January 22, 2025
  • Review verified by G2

What do you like best about the product?
One of the most powerful feature of Conga CLM is Automationa capabilities. By automation the whole contract lifecycle -from creation to renewal.
As an admin ease of use and customer support is very nice.
What do you dislike about the product?
Some users little bit worried about UI to be a bit clunky and not much user friendly. When working on larger nuumber of contracts or documents, the application sometime slow down.
What problems is the product solving and how is that benefiting you?
By automating contract creation, negotiation, execution, and renewal Conga CLM is reduces the manual processes, saving time and minimize errors.


    Aniket A.

Conga CLM: Significantly Used

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
As an Admin Conga CLM is Easy to use and implement. Conga Support Team is also always ready helps us. when we are facing any issues or difficulties they even get on a call at our Covenience. When we want to create duplicate Agreement. for this clone functionality is present in Conga CLM
What do you dislike about the product?
Not anything to dislike about Conga CLM.
What problems is the product solving and how is that benefiting you?
By using Conga CLM we have reduced most of our manual work. So that it reduces our human resource cost.


    Aniket J.

Conga CLM

  • January 21, 2025
  • Review verified by G2

What do you like best about the product?
As an Administrator Conga CLM is easy to work on. Aditionally the Automated capabilities significantly reduces manual work. And Customer Support team is always ready to help.
What do you dislike about the product?
Not anything to dislike about the conga CLM.
What problems is the product solving and how is that benefiting you?
It helps to automate Agreement flow. Reduces most of the manual work.


    Pharmaceuticals

Market Leader

  • January 17, 2025
  • Review provided by G2

What do you like best about the product?
Overall CLM flow. Easy and very useful product to link with Conga CPQ and Billing.
What do you dislike about the product?
Nothing as such. Looking for more features in the product
What problems is the product solving and how is that benefiting you?
End to end scenario for customer. Also implemented standalone CLM for customer.


    Telecommunications

Easy on-click features, used to save time.

  • January 17, 2025
  • Review verified by G2

What do you like best about the product?
They are the best in their field, they are one-click tool which saves a lot of our time, and they dont break easily even if they are used by multiple users at the same time, implementation happens quicker than usual has they have features for everything, Ive heard customer support is also great!
What do you dislike about the product?
It could be more beginner friendly, because it takes time for a new person to learn the business process, but once they learn it is of no issue.
What problems is the product solving and how is that benefiting you?
The process that have many steps before, now that can be achieved in very fewer steps, which saves time at the end of the day.


    Financial Services

Many features and Customizations available/Integration with other systems

  • January 17, 2025
  • Review verified by G2

What do you like best about the product?
There are many features and customization options in terms of setting up the Agreement object with Conga to generate templates. They are also consistently enhancing and adding features.

Easy to add trmplates and generate many different agreements.
What do you dislike about the product?
Their support team is not always aware of the features /functionality/limitations which is frustrating when dealing with support on issues.

Conga X-Author (for Word 365) is visually engaging but not easy to find functions/options within the app and often glitches in the middle of working.

Their product documentation needs work - it does not provide extensive overview on correct setup/usage steps. More involvement of Conga team when exploiting new features /enhancements on existing implementations
What problems is the product solving and how is that benefiting you?
Automation and Standardization of our agreements and templates. Our legal team has also been able to increase efficiency and turn around time for agreements.