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Domo

Domo | 1

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External reviews

825 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Domo is the best BI tool on the market

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, integrations, and cost structure
What do you dislike about the product?
Nothing to comment at this time. The platform is fantastic.
What problems is the product solving and how is that benefiting you?
Ease of reporting and analysis


    Consumer Goods

Domo is a great BI tool

  • May 22, 2025
  • Review verified by G2

What do you like best about the product?
Easy to use and UI is friendly, Many AI and ETL features.
What do you dislike about the product?
Sometimes can be slow, especially when managing large amounts of data.
What problems is the product solving and how is that benefiting you?
It's helping us display data in an easy way to everyone.


    Doni P.

Still pretty new

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
The amount of options available for cards, dashboards, etc.
What do you dislike about the product?
Not being able to regulate what is put out there. Everyone has access and create cards and dashboards without any validation
What problems is the product solving and how is that benefiting you?
Being able to consolidate all of our subsidiaries.


    Construction

A strong all-in-one platform with some frustrating limitations.

  • May 21, 2025
  • Review verified by G2

What do you like best about the product?
What I like most about Domo is that it brings together a wide range of powerful tools such as Magic ETLs, Workflows, Data Connectors, and visualizations into a single, unified platform. This integration saves me from jumping between multiple systems and makes data management, automation, and reporting much more efficient.

I also appreciate the ease of building data pipelines visually through Magic ETL, the extensive library of connectors for integrating with external systems, and the ability to quickly create and share dashboards with stakeholders. Domo’s permissions and governance tools also help ensure that data access is controlled and auditable across teams.

Overall, Domo simplifies complex data operations and enables faster decision-making, especially for cross-functional teams that need access to real-time insights.
What do you dislike about the product?
Areas for Improvement in Domo:

1. Workflows Lack Flexibility and Intuitiveness:
While Domo Workflows are functional, they are not intuitive and come with a steep learning curve. Once deployed, workflows cannot be edited, which limits agility and forces you to rebuild from scratch for even minor changes. They work best when dealing with data already inside Domo but are not as powerful or flexible as external tools like Make or n8n for broader automation needs.

2. No Semantic Layer:
The lack of a semantic layer makes it harder to standardize business logic across datasets and reports, leading to inconsistencies and increased maintenance overhead.

3. Domo AI Chat Needs Maturity:
Even with all AI readiness checks in place, the Domo AI chat still struggles to interpret queries accurately or return reliable answers. It feels underpowered compared to other AI copilots and could benefit from improved context awareness and language understanding.

4. Embedding Limitations with Domo Everywhere:
Embedding capabilities are limited. For example, it's not currently possible to embed custom apps or forms directly into our website using Domo Everywhere, which restricts how we can extend Domo into customer-facing or external platforms.

5. Limited Form Customization and Availability:
There are very few customization options for forms in Domo. Forms must be part of a workflow or custom app in order to exist, which makes quick, standalone form use cases difficult or impossible without additional development.

6. App Bugs and Filtering Issues:
There are noticeable bugs when working with Domo Apps. For instance, when copying dashboards into apps, filters often lag or fail to apply properly, leading to a frustrating and unreliable user experience within the app environment.

7. Charging Credits for Usage Reports
Domo charges credits for accessing certain usage and governance reports, which feels unreasonable. These types of reports should be included as part of the platform’s core offering, especially for a business intelligence solution. As a BI company, I expect more transparency and access to usage data without additional cost.
What problems is the product solving and how is that benefiting you?
Domo centralizes our data, automates workflows, and simplifies reporting, saving time and reducing the need for multiple tools.


    Carrie R.

Great

  • May 20, 2025
  • Review verified by G2

What do you like best about the product?
It is very helpful. It helps us due to our bad system we have.
What do you dislike about the product?
Its hard to find things when looking for things.
What problems is the product solving and how is that benefiting you?
Finding candidates, hours, paychecks, etc.


    Leisure, Travel & Tourism

Easy to use and quicker to make visualizations, but needs improvement in analysis capabilities

  • May 19, 2025
  • Review verified by G2

What do you like best about the product?
I like that it is really easy to make basic graphs, dashboards, etc as well as being very visually appealing
What do you dislike about the product?
Domo graphs & beast modes cannot handle some complex calculations like nested beast modes / calculated fields, as well as window functions for Year over Year, month over month, etc. Additionally, not as many graphs available at your disposal as other softwares, and the platform tends to glitch a lot.
What problems is the product solving and how is that benefiting you?
Easy and quick data importing and reporting


    Sharon C.

Not just a dashboard

  • May 14, 2025
  • Review verified by G2

What do you like best about the product?
The ability to easily design dashboards that allow you to get an idea of how you are performing in seconds. Easy to design for non programmers. Support is responsive and helpful.
What do you dislike about the product?
Most dashboards can be designed with minimal technical support, but more complicated applications need someone with programming knowledge however some of that is mitigated with the AI features. Search feature could be improved.
What problems is the product solving and how is that benefiting you?
It has enabled us to design dashboards to answer questions on the fly in real time and design them in a way to tell a story. Enough detail can be provided to start acting on an issue quickly. We have used Domo to put together presentations that are used for inclusion in meeting packages and all we usually have to do is print it out since it's up to date for when it's needed. We also have some non traditional uses such as having a dashboard for users to access current forms, instructions and videos for accounting thus cutting down on the number of in bound calls and emails for information requests and training. Most recently we put together payment detail pulled from our accounting system to be uploaded into our credit card providers system to issue credit card payments to our vendor. The AI addition has made creating calculated fields less time consuming and reachable for non programmers. The time savings and real time information has been a game changer for our company.


    Restaurants

Domo is good

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use and aggregate data if you don’t have a data warehouse
What do you dislike about the product?
Hard to find training sometimes limitations on creating special admin groups. Also once a user is created they have to say with that data set or it goes away even if they leave. This might have changed. Integrating with a database tool 2 to 4 weeks to find the right person

It’s not cheat
What problems is the product solving and how is that benefiting you?
Being able to see all or data in one place


    Sarah W.

Domo BI tool with Data Warehouse capabilities

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
My company didn't have a data warehouse in place when we needed to start creating dashboards, so we were able to use the Domo connectors to bring in data from a variety of sources and build dashboards quickly.
What do you dislike about the product?
The lack of folders make navigation/organization a bit odd, and I don't feeling the admin/data governance is very intuitive. Also, there's some weird quirks about drilling down from the visuals.
What problems is the product solving and how is that benefiting you?
Ingesting and reporting on multi-source data


    Internet

Domo has allowed me to understand the markets I work in on a much deeper level

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the visual charts on domo that allow me to quickly make decisions. I use it every day.
What do you dislike about the product?
There's not much to dislike about Domo to be honest
What problems is the product solving and how is that benefiting you?
Taking data based action