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Dropbox | 1

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External reviews

9,987 reviews
from G2

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    Patrick D.

Decent Public Cloud Platform for Simple Data Transfer

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
I enjoy being able to synchronize the application on multiple devices with the same filing system for each time via Windows Explorer and through a web based application.
What do you dislike about the product?
The only thing that I have worries about is that Dropbox is a public cloud, and the UI can be a bit finicky. It does have the same file system permissions as any other file system (Admin, User, Elevated, etc.); however, when an admin or someone shares a folder, it can vary between the folder populating immediately, or you have to download their synchronization tool to force the update. Also, being able to update files when you are using the web based application of Dropbox can be rather diffficult. Most of the time it is less hassle to download all of the online files locally then synchronizing them rather than modifying through the web based application. While I have not read very much into how Dropbox attempts to combat realized security issues due to Dropbox being a public cloud, I hope that Dropbox can add additional security features into its UI to further encrypt data. Also, I am unsure about how the Patriot Act affects Dropbox, since cloud privacy laws are not as developed as to prevent Dropbox from being able to view PII or Passwords to my basic understanding.
What problems is the product solving and how is that benefiting you?
We use Dropbox simply as a hosted service to store all of our data on there. Being able to pay for a measured service with rapid elasticity is a huge benefit, as well as on demand access.
Recommendations to others considering the product:
For those who are looking for a public cloud solution that stores non PII and PHI, I would highly recommend this. Otherwise, I would try to stray away and opt for a hybrid or private cloud with more control of what goes into the server that is hosting your data.


    Marketing and Advertising

I use Dropbox for my business as I find it to be the best solution for file management.

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
The file management is most helpful to me and file sharing with clients.
What do you dislike about the product?
I dislike the price, but it I still pay.
What problems is the product solving and how is that benefiting you?
Easily able to store large client files and share those assets when required. We have multiple devices, and being able to access files easily on each computer is a game changer.
Recommendations to others considering the product:
invest in Dropbox business for peace of mind.


    Doug S.

DropBox...an oldie but goodie!

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
DropBox has been around for a while now and is one of the first cloud file storage options available. In an actual test of its reliability and strengths, DropBox does not disappoint and continues to thrive to this very day. DropBox is both easy to use and robust. Drag and drop file cloud storage is incredibly easy. You also can easily share files with others by sending secure links. I have been a subscriber to DropBox for many years and have yet to be disappointed.
What do you dislike about the product?
Using DropBox can sometimes be quirky in deleting files and placing new files in a particular file folder. Organizing your file folders can also encounter a learning curve of sorts. Once you know the ropes, you are good to go. Pricing is also a little expensive as the free use is extremely limited.
What problems is the product solving and how is that benefiting you?
We are securely sharing files with clients across the globe. We also use DropBox to back up important files.


    Alberto C.

The easiest way to manage file and a great suite. One for all I love dropbox paper.

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
Compared to similar tools, it appears to have a faster sync speed. It's straightforward to use. It gives the possibility to access all the files from anywhere. I also find it helpful to have the paper tool in the suite. It has a clean interface, delightful for writing. The price is very competitive, at least for an entry level. I also found the customer service being proactive and easy to reach. I had some problem with the account and we were able to find a solution in a short amount of time.
What do you dislike about the product?
Sometimes the features are maybe too basic. There aren't many tracking features, and even the app has really a few features. That's great if you are looking for something really straithforward, but it could a be a problem if you have more complex needs.
It would be nice to have a filter to identify which file is synced locally and which is not. It would also be helpful having a feature to track who clicked on the shared link and when. The plan are quite strict, and it's not easy to add more space if needed. Especially if you have a small team or work alone it could be difficult to find a good fit in terms of space, features and price.
What problems is the product solving and how is that benefiting you?
It makes it possible to have a smaller disk and faster to share content with anyone and everywhere. The integration with dropbox paper enables the possibility to have an all-in-one suite without having to jump from one platform to another.
Recommendations to others considering the product:
Probably the most accessible tool on the market. If your needs are basic, it's a no-brainer choice.


    Saeed A.

Dropbox moves with me

  • July 15, 2021
  • Review verified by G2

What do you like best about the product?
the convenience of moving my much need work-related files with me wherever I go for business meetings. it saves me the hassle of taking with me the hard drives or overload my laptop with lots of data and slow down the system. That's why I like this App the most. Another feature that attracted me initially was that i got some free storage by recommending friends. its new feature of file transfers is also very helpful and perhaps a much-needed update they have done recently.
What do you dislike about the product?
there are some issues with the app when we as a team are working on the same file and it saves different versions of each edit which makes it hard for the administrator to manage so many versions of the same file. something can be done to fix this issue to make it more useful for the teams working.
What problems is the product solving and how is that benefiting you?
I am using it as my storage box for all important work-related files on the move which includes my word files and even presentations for important meetings. wherever there is the facility of internet I prefer to use dropbox and avoid taking my own gadgets with me because it saves lots of hassle as well as worries and you can focus with peace of mind on your work.


    Babette S.

Perfect for all our file storage needs

  • July 14, 2021
  • Review provided by G2

What do you like best about the product?
Dropbox was our firm's solution to going paperless. We love the ability of all team members to use Dropbox and how easy it is to use as an admin. The cost is excellent for all you get. We have not had one issue and we have been using it for over 5 years.
What do you dislike about the product?
Our only complaint is that sometimes we have a sync issue. It is easily fixed and most of the time it was our mistake.
What problems is the product solving and how is that benefiting you?
As a financial firm, there is a lot of paper. We love Dropbox to solve our need to go paperless. Our entire team has access to all files at any time, and if there is a need to restrict certain groups or individuals, that is easy to do from the admin console. Two years ago, we hired a company to shred all our existing files and go completely paperless; we couldn't have done it without Dropbox.
Recommendations to others considering the product:
If you are a small business looking for a great product for a great price, Dropbox is the product for you. A lot of value in this product.


    Sher N.

Dropbox Online Backup Storage

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Easy to access with Browser or Mobile , Enough Storage for backup,Secure Data,Save data
What do you dislike about the product?
Need more Plans for a good enough space with cheap price.
What problems is the product solving and how is that benefiting you?
Backup my office and personal data online, with Securely and easy access Drive from anywhere in the world
Recommendations to others considering the product:
Secure and Protected online Storage for Personal or business files , High Recommended


    Juli C.

Excellent cloud storage

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Drop box is mobile friendly so you can get your files anywhere. They have an easy way to organize your files and share between staff and others. You can also link it with Microsoft all the files can be accessed via email and the dropbox site isnt needed. I can add staff and share files with the click of a button. Staff can download the files so they do not need to keep to help with storage limit. If i am signed in on Microsoft on any computer I have all my dropbox documents at my fingertips.
What do you dislike about the product?
Not alot of storage for the basic plan. need to upgrade fast which is not good when it comes to bottom line. There are other cloud services that offer more storage for free,
What problems is the product solving and how is that benefiting you?
Sharing documents with staff. Being able to organize in folders. Being able to access files on my mobile device. Being able to open and download if needed for even easier access. Sharing documents with other dropbox users. Also with being a Microsoft user I have access to all my dropbox folders in my computer folder. I do not need to be on dropbox site to get files, they can be uploaded to email etc just by click the file open tab.
Recommendations to others considering the product:
Make sure you check how much storage you need. There are other services that give more storage then dropbox does. It is a good use to share documents through one workplace.


    Computer Software

Online storage for backups and sharing files

  • July 01, 2021
  • Review provided by G2

What do you like best about the product?
I like that dropbox is a cloud service, this way, you can access your files from anywhere. I also really like the sharing capabilities, so you can collaborate with colleagues and share files in a folder structure that keeps everything organized.
What do you dislike about the product?
The service becomes very costly because their pricing is steep once you use the few gigabytes they offer to free accounts
What problems is the product solving and how is that benefiting you?
Dropbox is an easy solution for online storage in which you can keep a backup of your important files and photos. You can also share the files with others, like colleagues and family.
Recommendations to others considering the product:
Keep an eye on their pricing, because the payment for extra storage can be costly


    Kevin C.

Daily Use - Transitioned to Virtual Sales

  • June 30, 2021
  • Review verified by G2

What do you like best about the product?
I can easily share files with my team. I can also assign specific folders to certain people based on their roles in my organization. I also use it daily as my presentation platform for training purposes.
What do you dislike about the product?
It just may be me, but I find the Whiteboard a little difficult to use.
What problems is the product solving and how is that benefiting you?
We can collaborate with each other being remotely located all over the US. Also it expanded my sales territory Nationwide when I transitioned to Total virtual sales. I now have eight Associates located throughout the country.