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it is smooth and very effective
What do you like best about the product?
it is very easy to use, there are no issues with it
What do you dislike about the product?
there is nothing I don't like about it, there is nothing wrong with it
What problems is the product solving and how is that benefiting you?
it helps me get in contact with sellers and for them to get in contact with me so we can get the documents I need to get their sale approved
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Great Product
What do you like best about the product?
Wrap up time-allowing you to wrap up after a call. (After call work).
Great Custmer Support.
Reporting on talk desk is great and efficient.
Listening to calls
Great Custmer Support.
Reporting on talk desk is great and efficient.
Listening to calls
What do you dislike about the product?
Contacts aren't always updated and cannot be located easily.
What problems is the product solving and how is that benefiting you?
Adherence and timemanagement-Talkdesk effectively reports times in any status and allows for you to manage time as best as possible.
Easy to use
What do you like best about the product?
Talkdesk has quick and helpful customer support
Talkdesk is easy to use while also offering advanced features
Talkdesk is easy to use while also offering advanced features
What do you dislike about the product?
None , Everything is good. I enjoy using it
What problems is the product solving and how is that benefiting you?
utomate customer self-service, empower agents, mitigate fraud, and operationalize AI to deliver a faster and more frictionless customer experience.
user friendly
What do you like best about the product?
it allows communication between colleges to be easier so that everyone is up to date with every upgrades and changes within the work space
What do you dislike about the product?
sometimes you are unable to see that someone had huddled you, there is no notification
What problems is the product solving and how is that benefiting you?
it helps with solving the seller's issue while seller is online with the supervisor, the benefit is that inquiries are resolved faster
It is user friendly make life simple
What do you like best about the product?
it helps me keep track of my daily activities and also my performance
What do you dislike about the product?
it is straightforward and effortless to use
What problems is the product solving and how is that benefiting you?
Talk desk helps me track my performance and I can also listen to calls and see where I went wrong if I got a mark down on a call and also read all the comments on my previous calls .
Talkdesk is a great app, very easy and effecient
What do you like best about the product?
It is easy to communicate using the talk desk and is used frequently, it gives the best quality call, records the call for training and quality and provides customer support
What do you dislike about the product?
Sometimes, they are slow and have technical issues.
What problems is the product solving and how is that benefiting you?
helps to automate customer interactions to improve their customer experience while reducing the operational burden
very easy to use , makes making calls enjoyable
What do you like best about the product?
easy way of communication and it's very easy to navigate
What do you dislike about the product?
There is nothing that i dislike about talk desk
What problems is the product solving and how is that benefiting you?
When I need to communicate with clients that I'm working with, it makes life very easy even with colleagues very to communicate with them
User friendly
What do you like best about the product?
Makes telephonic consultation easy, you can easily explore different features whilst on a call it also has advanced business toos
What do you dislike about the product?
It can sometimes take long to put the correct Aux code.
What problems is the product solving and how is that benefiting you?
It helps track your productivity levels, and can easily refer back to a specific call you had that you might need to listen too again.
The best app for making and receiving calls especially in a workplace environment.
What do you like best about the product?
It provides a history of the calls that you have made and you can also listen to them. It also includes feedback from the quality team, all in one app.
What do you dislike about the product?
You cannot be able to make calls when the internet cable is not connected.
What problems is the product solving and how is that benefiting you?
It helps in providing feedback from quality teams from the calls that we make and you can be able to track your progress and see the calls that you have made and listen to them.
Talkdesk review
What do you like best about the product?
easy to navigate and very helpful when it comesto getting my montly scores. ease to use and very helpful when it come to intarecate with the sellers .
What do you dislike about the product?
you need to restart talkdesk every now and then. waht i alos disklike about the talkdesk it when i cant hear the seller
What problems is the product solving and how is that benefiting you?
talkdesk do gives the quality scores, improves customer service - so see where and did my mistake and learn from them
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