Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Incredibly Valuable Tool
What do you like best about the product?
With Contentsquare, we are able to understand user behavior on our website greater detail and precision than we ever could before. And, contentsquare has a wide variety of reports and views, so we are able to answer so many types of questions. For example, page usage, impact of elements on conversion rates or revenue, journey analysis, etc.
Also, I have to callout how amazing their customer success and customer support teams are! They are very proactive, fast to respond, amazing to work with, and very knowledgeable. They really helped my team be successful within the tool.
Also, I have to callout how amazing their customer success and customer support teams are! They are very proactive, fast to respond, amazing to work with, and very knowledgeable. They really helped my team be successful within the tool.
What do you dislike about the product?
Price is pretty steep and learning curve takes some time. But, it is what you would expect from a tool this powerful.
What problems is the product solving and how is that benefiting you?
Contentsquare is helping us find and isolate both technical and conversion issues. Without CS, we had very limited visibility into what our site visitors did, where they went, what problems they had, how often those problems occured, etc. With CS, we know all of this and more.
- Leave a Comment |
- Mark review as helpful
Very useful to get behavioural insights and catch bugs
What do you like best about the product?
Session replays are a goldmine. Not only for observing user behaviour but also to identify frustrating bugs in production.
Journey analysis and zoning is great too.
Journey analysis and zoning is great too.
What do you dislike about the product?
The interface is a bit clunky and slow. Integration setup and defining mappings can be a pain.
What problems is the product solving and how is that benefiting you?
Analytics with session replays allow us to better match quantitative data with qualitative.
Top tool for qualitative analysis
What do you like best about the product?
The analysis features are amazing, Journay, Zoning and Session Replay are a must.
The customer success people are nice and patient, support is incredibly good.
The customer success people are nice and patient, support is incredibly good.
What do you dislike about the product?
The setup process could be tricky in some aspects, but releases are always making it easier and more friendly
What problems is the product solving and how is that benefiting you?
CS is helping identifying issues in navigation and better estrapolate and understand A/B testing results
A good analytics tool to better understand user behavior
What do you like best about the product?
- The range of indicators.
- userfriendly
- support
- userfriendly
- support
What do you dislike about the product?
- the bugs of the platform
- the bugs of CS live
- Problem of implementation of CS APP
- the bugs of CS live
- Problem of implementation of CS APP
What problems is the product solving and how is that benefiting you?
For example, correct UX irritants.
CS is great to understand user behaviour
What do you like best about the product?
The visualisation is great, you can see in a few clicks how your users are interacting and dive deep in the data
What do you dislike about the product?
It took us very long to integrate it correctly
What problems is the product solving and how is that benefiting you?
Contentsquare makes it so easy to understand friction of the users and the impact on your KPI's!
An essential tool for you UX utility belt!
What do you like best about the product?
Contentsqaure allows you to find invaluable insights into how users behave on your site, allowing decisions, changes & tests to be data-driven across the business.
The tool allows you to really dig deep into your web analytics, finding areas of frustration that users are experiencing, content that is working really well but currently not seen by many users, etc.
Contentsquare allows you to build a deeper understanding of user journeys & once the information has been digested, the key findings & metrics are easy to report to the wider business.
The support team at Contentsquare are fantastic as well, we always feel we are able to go to them with questions & advice. Alongside excellent training videos & webinars to look forward to from industry-leading experts.
The tool allows you to really dig deep into your web analytics, finding areas of frustration that users are experiencing, content that is working really well but currently not seen by many users, etc.
Contentsquare allows you to build a deeper understanding of user journeys & once the information has been digested, the key findings & metrics are easy to report to the wider business.
The support team at Contentsquare are fantastic as well, we always feel we are able to go to them with questions & advice. Alongside excellent training videos & webinars to look forward to from industry-leading experts.
What do you dislike about the product?
Not a dislike by any means, but when first using the tool it can feel quite overwhelming & slightly alienating at first, especially for team members who haven't had much experience with data & analysis.
However, there are training modules which help to build upon understanding & how to make the most out of the tool.
The tool can be buggy at times, in particular when using CS Live from personal experience. Although I must say these issues seemed more present last year than this year thus far.
However, there are training modules which help to build upon understanding & how to make the most out of the tool.
The tool can be buggy at times, in particular when using CS Live from personal experience. Although I must say these issues seemed more present last year than this year thus far.
What problems is the product solving and how is that benefiting you?
Helping highlight any frustrations factors or pain points that our customers experience. This then in turn, allows us to make optimisations in the form of A/B tests or changes to the site in order to provide a seemless experience for customers, as well as an uplift to conversion rate.
Contentsquare also allows us to help elimiate the power/weight that opinions hold in the business as well, by being able to analyse how customers actually behave & to provide data at every point, across departments in the business.
Contentsquare also allows us to help elimiate the power/weight that opinions hold in the business as well, by being able to analyse how customers actually behave & to provide data at every point, across departments in the business.
Insightful tool with excellent customer service
What do you like best about the product?
ContentSquare provides a unique way of visualising user behavior that makes identifying customer pain points during their journey much easier.
Installing the tracking is simple and their customer support is excellent.
Installing the tracking is simple and their customer support is excellent.
What do you dislike about the product?
Some of the export options can be a bit clunky, and tools that you'd think would be included given the price of the licence are typically paid for extras.
What problems is the product solving and how is that benefiting you?
ContentSquare is helping us to analyse and improve the user journey through our application funnel.
One Of The Best Analysis Tools Ever - perfect both for beginners and experts
What do you like best about the product?
It's the perfect tool to analyse any kind of insight you need. The powerful feature that crosses it entirely is that it's 100% customizable but it can also be pretty autonomous and it gives you many information. You can use it daily or monthy, it depends just on your purpose. Of course, the more you use it the more it helps you understand issues and opportunities on your website. There's also a dedicated part on CS University that's perfect for beginners - and more skilled programs for experts.
What do you dislike about the product?
Nothing at all! The tool is great, the Community is great, the Support is great.
What problems is the product solving and how is that benefiting you?
Contentsquare helps me to deep dive in many problems I've noticed but cannot solve by myself. The tool gives you both raw data, qualitative and quantitative support, live sessions and much more. 100% recommended not just for ecommerce user but for many others.
Great analytics tool to understand customer behavior, but it's very easy to use
What do you like best about the product?
It has been just half a year since we started using Contentsquare, we already got many insights from this great tool. Contentsquare has many great modules. CS LIVE allows quick and easy analysis in the browser, so I think it's easy to use even for analysis beginners.
Also, among many great features, journey analysis and zoning analysis in paticular are my favorite. These modules are very useful for understanding customer behavior, which has been difficult to analyze with other tools.
Also, among many great features, journey analysis and zoning analysis in paticular are my favorite. These modules are very useful for understanding customer behavior, which has been difficult to analyze with other tools.
What do you dislike about the product?
In journey analsys, page comparator, zoning analysis, we can compare the data under two condition (different device type, date, segments...), it would be better if we could compare more than three at a time, because for me, sometimes I want to compare more than three at a time. (but this compare feature under two condition is still great)
What problems is the product solving and how is that benefiting you?
Contentsquare helps us to indentify where is the friction and which content on the page is contributing the most to conversions. These insights have been useful for layout and redesign of page contents and functional modifications to the site.
Extremely powerful tool to understand consumer behavior
What do you like best about the product?
The product has some very unique features and metrics that makes understanding what is driving conversion and what doesn't drive conversion very clear. The team behind the product is consistently improving the product as well, which allows for new ways to find and surface actionable insights.
What do you dislike about the product?
Many do not put the time in to understand all the "puzzle pieces" of the platform but once you have much of the puzzle put together it is very easy to gain insights.
What problems is the product solving and how is that benefiting you?
As a product team we are consistently looking at new ways on how we can drive additional organic traffic and provide an exceptional consumer experience on site as we believe good experiences lead into conversion behavior. ContentSquare helps us understand that consumer experience from a multitude of angles such as providing revenue metrics and revenue heatmaps as well as session replays to help us understand and improve that consumer experience.
showing 11 - 20