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External reviews

100 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sakshi S.

SailPoint a must need tool for your organisation

  • July 01, 2023
  • Review verified by G2

What do you like best about the product?
SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.
What do you dislike about the product?
Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.
What problems is the product solving and how is that benefiting you?
So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.


    Abhishek S.

SailPoint: The perfect tool for IAM.

  • June 26, 2023
  • Review verified by G2

What do you like best about the product?
There are many things to like about SailPoint but out of all the best is it gives you full control to customise as per your business requirement also it has many other features like MFA,SSO.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
What do you dislike about the product?
There is nothing much to dislike but as everything has some good and bad points so here SailPoint is having a high level of cache issue which can make you feel bad sometimes.
What problems is the product solving and how is that benefiting you?
Its helping the organisation in maintaining there data and giving Role based access control to the identity also as SailPoint is a great tool so with its multiple features like MFA,SSO , Password management and network access control.


    Lancelot J.

SailPoint delivers a very in-depth solution to Identity Management!

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.
What do you dislike about the product?
There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.
What problems is the product solving and how is that benefiting you?
SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.


    Pharmaceuticals

SailPoint Product Suite Specialist

  • December 11, 2022
  • Review verified by G2

What do you like best about the product?
Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.
What do you dislike about the product?
The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.
What problems is the product solving and how is that benefiting you?
Identity Management
Access Governance
RBAC
Policy and SOD implmementation

These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.


    Chemicals

Analytical manager

  • September 09, 2022
  • Review verified by G2

What do you like best about the product?
Manage all software access in one place for all employees
What do you dislike about the product?
The user interface is not friendly. It is hard to find what we need to do next to manage access to the software.
What problems is the product solving and how is that benefiting you?
Enhance the simplification of the user interface.


    Prakash Gupta K.

Literally wonderful

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
Identity Governance, Identity Life Cycle and Reporting
What do you dislike about the product?
Role-Based Access management(RBAC) is an area in Sailpoint to be improved.
What problems is the product solving and how is that benefiting you?
Sailpoint resolves most of the user access control and reduces cost to company


    Shoba S.

Sailpoin t application review

  • April 28, 2022
  • Review provided by G2

What do you like best about the product?
Sailpoin t is a good application. We use it for our IAM activities. Wehave automated most of the tasks in the sailpoint application which helps us with our daily tasks
What do you dislike about the product?
The tool serves the purpose for which it was developed. The sailpoint application is very easy to work with and takes less system memory. Overall this is a good application so less issues to point out
What problems is the product solving and how is that benefiting you?
We use this for our IAM issues. Access request and revoke and user access review are automated with the help of sailpoint application. It helps us with our audit logs as well


    Pharmaceuticals

Sailpoint as an identity access management tool

  • December 21, 2021
  • Review provided by G2

What do you like best about the product?
We used sailpoint for self service password reset, entitlement request, application request, governance group creation.
What do you dislike about the product?
Life cycle updates was not configured properly, we use to run script manually.
What problems is the product solving and how is that benefiting you?
Creating governance group, life cycle update, password reset and maintaining self service dashboard.


    Dane P.

Highly recommend SailPoint

  • November 24, 2021
  • Review verified by G2

What do you like best about the product?
SailPoint puts out forward-thinking products and has a great team of people driving the organization forward.
What do you dislike about the product?
I dislike how much it has exposed challenges in our environment. It has required a shift in thinking (for the better) in how we make decisions about software investments.
What problems is the product solving and how is that benefiting you?
Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work. We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable.
Recommendations to others considering the product:
They are the best in the business. Trust your partnerships with your implementation.


    Hospital & Health Care

Project Leader

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
Customer Success team is always a strong advocate for the customer. Great management practices of tracking open issues and providing escalations when necessary.
What do you dislike about the product?
At times, SP does not deliver on promised deadlines for roadmap functionality.
What problems is the product solving and how is that benefiting you?
Setting firm dates for the Epic SER connector would be a good start.