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External reviews

100 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Powerful Access Management tool

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
One stop location for permission requests and approvals. Powerful tool with lots of possibilities!
What do you dislike about the product?
It can be a bit overwhelming and not 100% intuitive.
What problems is the product solving and how is that benefiting you?
Management of Access requests.


    Vivek Kumar A.

Sailpoint - sail through your identitity management

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Sailpoint is very flexible in configuring to enterprise needs. It have very good UI and workflows.
What do you dislike about the product?
Nothing as such that i dislike about the product. I really love it.
What problems is the product solving and how is that benefiting you?
Managing identitities in the enterprise effectively and reducing dependence on multiple identity management software.


    Financial Services

Rolling out IdentityNow

  • August 17, 2018
  • Review verified by G2

What do you like best about the product?
We are in the process of rolling out IdentityNow and we absolutely love how easy SailPoint has been to work with.
What do you dislike about the product?
Implementing our privileged AD account structure has been a bit of a struggle but we were able to get it figured out eventually and get the IDs to correlate.
What problems is the product solving and how is that benefiting you?
We previously used Oracle Identity Manager for our IAM software and it's starting to fall apart on us so we have decided to implement IdentityNow going forward


    Financial Services

Sailpoint Life Cycle Management

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Sailpoint is a good tool for Role based access provisioning and role mining.
What do you dislike about the product?
No feature for doing Segregation of duties.
What problems is the product solving and how is that benefiting you?
Sailpoint we are using for Identity governance.
Recommendations to others considering the product:
Definitely I would recommend as it is a good tool for IAM.


    Retail

Password help

  • July 24, 2018
  • Review verified by G2

What do you like best about the product?
I like that I am able to set security questions in case I forget my password instead of calling tech support
What do you dislike about the product?
I have yet to encounter anything negative about the product.
What problems is the product solving and how is that benefiting you?
I am able to reset password easily if I forget it.


    Lori T.

Great product

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use. Great access area and easy to navigate. Has easy to find access.
What do you dislike about the product?
It can take a while to get the whole program up and running. It is worth the wait to get it live. It seemed to slow down our system at the time but am sure it has been upgraded by now.
What problems is the product solving and how is that benefiting you?
Better security and easier access. Haven't had this go live yet but seems like a really easy to use program. Used in the past but not live now.
Recommendations to others considering the product:
It is cost effective and easy to implement. It did slow down my system but that was over a year ago. Need to implement and get running again.


    Real Estate

Awesome experience

  • May 21, 2018
  • Review verified by G2

What do you like best about the product?
I like this software because it gives me much more information about the clients background in their credit which we are very helpful in our jobs for them
What do you dislike about the product?
I don;t dislike this software because it helps me a lot using this software in my everyday work
What problems is the product solving and how is that benefiting you?
The summary of the client credit info which we are needing while we are working for their file
Recommendations to others considering the product:
I would definitely recommend this software to my friends.


    Computer Software

Easy UI for everyday access

  • April 05, 2018
  • Review provided by G2

What do you like best about the product?
We switched from OneLogin to Sailpoint and I find this application much easier to navigate when looking for my approvals, requests, and certifications. Also, the mobile UI is also extremely streamlined
What do you dislike about the product?
As an end user, not too much to dig into here.
What problems is the product solving and how is that benefiting you?
Security across all employees


    Computer & Network Security

Leader in IAM space

  • December 30, 2017
  • Review verified by G2

What do you like best about the product?
Serves the purpose of Identity and Access Management effectively as on-prem web solution by providing extensive connector support for wide range of applications including top niche cloud applications like O365. With the recent GA, the solution seem to have responsive UI across all digital medium such as telephone, tab, desktop, laptop.
What do you dislike about the product?
Does require heavy customization/development on business use cases. Require code level of knowledge to troubleshoot or debug issues. Missing administrative interface for some of the configuration, as it requires changes elsewhere in the product.At times missing or unclear product documentation.
What problems is the product solving and how is that benefiting you?
It helps customers to meet the identity and access governance thru compliance module by means of automation. With evolving cyber security challenges against IGA, SailPoint identityIQ stands best competitor in the market. Techies who were using Sun Identity Manager(Oracle Waveset) will appreciate and ease of coding used in the product.
Recommendations to others considering the product:
As the product continue to evolve I'm more positive that IdentityIQ will be a big player in the market over the coming years in the IGA space.


    Hospitality

Convenient

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
All my logins are centralized so i only have to login once instead of multiple locations. Password recovery is very simple to use
What do you dislike about the product?
I have been using identity now for several months without an issue as of yet, so I really couldn't say.
What problems is the product solving and how is that benefiting you?
Password recovery is the most convenient feature. We are able to save a lot of time without having the IT department reset user's passwords.