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Discovering insights made easy with segments user friendly platform
What do you like best about the product?
Simplifies data collection
Seamless integration: can connect with other tools and systems
User friendly interface
Time saving
Enhance decision making
Seamless integration: can connect with other tools and systems
User friendly interface
Time saving
Enhance decision making
What do you dislike about the product?
Growing costs may become a worry over time
Customization can be tricky for advanced settings
Customization can be tricky for advanced settings
What problems is the product solving and how is that benefiting you?
Data fragmentation: centralize and unifies customer data from various sources
Integration complexity: segments simplifies the process of integration new tools and platforms with existing system
Data silos: by breaking down data silos, segments facilitates seamless data flow between different departments and systems within an organization
Integration complexity: segments simplifies the process of integration new tools and platforms with existing system
Data silos: by breaking down data silos, segments facilitates seamless data flow between different departments and systems within an organization
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Great Experience
What do you like best about the product?
I guess all. The support and the easy of usage. Everything was up to the mark.
What do you dislike about the product?
Nothing of that sort.
It was a good experience, and no road blockers as such while utilizing the services.
It was a good experience, and no road blockers as such while utilizing the services.
What problems is the product solving and how is that benefiting you?
Organizing and managing cutoemr data in better way.
Get the best out of Customer Data
What do you like best about the product?
The easy interface to navigate audiences.
What do you dislike about the product?
The features to tweak audiences are limited.
What problems is the product solving and how is that benefiting you?
Helping us simplify audience and integration to other platforms.
Great software for better customer retention & real time customers insight
What do you like best about the product?
The best thing about segments is it help you prospect your data and personalized as the only customer you have
What do you dislike about the product?
There should be a tutorial to maximize the use of segment and how anyone can get leverage with it
What problems is the product solving and how is that benefiting you?
It help me know my customers better and let me connect them with a kind of personal level which increases the customers LTV and retention
Segment
What do you like best about the product?
helping in debugging once event tracking is set up. There are integrations with many external apps for setup. UI is easy to use and understand. Collects and integrates a lot of customer data
What do you dislike about the product?
Even with the walkthroughs on setup, there could be difficulty in connecting your app if it is custom. Paid plans are not cheap
What problems is the product solving and how is that benefiting you?
tracking customer action events, reverse ETL to send data to another application, schema checking with tracking plans
Godsend Tracking Tool
What do you like best about the product?
The thing I love most about Segment is the ability to track what events users are doing on your website. The data that can be tracked and what is output is amazing. It can be a little difficult to ascertain the differences between the different timestamps but the provided documentation clears that confusion up immensely.
What do you dislike about the product?
As an analyst, the thing I dislike about Segment is 0 SSH tunneling offering for Redshift (at least at the tier that my company is on), this has us set up an external rds to recieve that data, which gives another barriar of access to those who need to troubleshoot the data.
What problems is the product solving and how is that benefiting you?
The main problem Segment is solving for us is we're able to track at a very granular level what users are doing on our website.
Fantastic product; so easy to use
What do you like best about the product?
Ease of use, simple visualization, easy to instrument and implement
What do you dislike about the product?
Hard to tell when a data connection is no longer working
What problems is the product solving and how is that benefiting you?
Segment helps me gather data from disparate sources and tie things together
Flexible Tool for data connection but difficult UI for debugging
What do you like best about the product?
It allows me to connect data from multiple sources to one warehouse
What do you dislike about the product?
When a sync breaks the error messages are very difficult to decifer. You must write into support for technical help rather than ability to peel back more technical connections on own. Support has not been the most useful.
What problems is the product solving and how is that benefiting you?
Allowing for segment events in our app.
easy to use and integrate
What do you like best about the product?
useful in integrating across multiple channels for a single source of truth on customer events, was pretty straightforward to set up, and haven't had any downtime issuers
What do you dislike about the product?
since I didn't implement I can't say if it was difficult to set up or continually manage. since it integrates pretty seamlessly across different tools I can't really think of a downside.
What problems is the product solving and how is that benefiting you?
customer event and data tracking- through segment we're able to follow user journeys and connect data across tools
Collect Analyze and Plan your Data
What do you like best about the product?
It also provides analysis on the data collection.
What do you dislike about the product?
NIche targeting on the small set of audiences relating to less reached group
What problems is the product solving and how is that benefiting you?
It helps in collecting data points to implement new features in current projects inside my organisation
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