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Agiloft is highly customizable and simple to learn.
What do you like best about the product?
Agiloft can be configured to fit any business need, whether it is something simple like being used as a repository and tracking expirations, all the way through setting up unique tables and permission structures to fit specific needs.
What do you dislike about the product?
Since it is so customizable, Agiloft can take a while to exit the implementation phase. However, continued support and monitoring post-implementation is always appreciated.
What problems is the product solving and how is that benefiting you?
Any need can be solved with Agiloft. A few of them are as follows: tracking expirations, simplifying negotiations by an automated redline process, streamlining approvals, all wrapped up with built-in E-Sign. Benefits range from increased efficiency through visibility and collaboration.
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Easy to Use, Automated, Modular Platform for Contract Management
What do you like best about the product?
Agiloft can be customized to suit your organization's particular needs. For example, Agiloft was willing to work with my organization to integrate DocuSign into their platform, meaning that agreements could be automatically routed for signature once approved through Agiloft. Innovations like these allow our legal team to spend more time on legal analysis and less time on busy work.
What do you dislike about the product?
There's nothing to dislike. If you dislike something in the platform, the Agiloft team will work with you to customize the platform to better suit your needs.
What problems is the product solving and how is that benefiting you?
We use Agiloft to track our contracts (the expiration dates, renewal periods, etc.), manage our contract approval process, automate our purchase request process, and maintain internal controls.
Recommendations to others considering the product:
I highly recommend that you speak with the Agiloft team about your organization's needs. They will likely be able to develop a customized platform that can fulfill all of those needs.
Incredibly Robust
What do you like best about the product?
Agiloft has endless configurations that will accommodate virtually any business that requires contracts or other types of documentation. The workflow and email capabilities are incredibly useful for finding the state of certain contracts, and creates a papertrail of approvals. The saved searches means that you can always search for certain contracts based on certain criteria, and again allows for very complex formulas.
What do you dislike about the product?
If you are implementing or configuring in house, it requires a certain level of technical knowledge. Having a basic understanding of boolean logic, as well as HTML, CSS, and Javascript is not necessary, but will certainly be useful in configuring and maintaining Agiloft.
What problems is the product solving and how is that benefiting you?
Consolidating where we keep our contracts. Previously they were not quite organized and scattered amongst individuals. The workflow and email have made automation of approval processes much quicker.
Customization Contract Management Workflow
What do you like best about the product?
We really needed a customized solution for our healthcare contracts. Every other system we looked at was very rigid and did not give us flexibility.
Agiloft really thinks of the user and makes implementations very easy and automated.
Unlimited End User portal is a huge plus for us.
Agiloft really thinks of the user and makes implementations very easy and automated.
Unlimited End User portal is a huge plus for us.
What do you dislike about the product?
You have to be careful of how custom you go because their support may not understand the modifications and intentions of the modifications.
What problems is the product solving and how is that benefiting you?
Red line and document comparisons. Automation of our workflow in document creation and signage. We are also aligning the contract to our EPIC plan codes in order to line up the financials.
Recommendations to others considering the product:
Just realize that it will take you longer to gather and organize the information than it will take Agiloft to implement.
This is my experience with this awesome product "Agiloft"!
What do you like best about the product?
Agiloft has many advantages over others, because it is very easy to use and has great flexibility to customize your Knowledge Base and develop workflows to automate mundane tasks, integrate with other software tools and increase the user's final satisfaction.
On the other hand, Agiloft has reduced the delivery time of the approval of our orders in three days, which represents a great added value for a high volume and fast-paced company like ours. In addition, once the platform is built, the implementation specialist provides all the necessary tools to make modifications and updates as the modifications arise.
On the other hand, Agiloft has reduced the delivery time of the approval of our orders in three days, which represents a great added value for a high volume and fast-paced company like ours. In addition, once the platform is built, the implementation specialist provides all the necessary tools to make modifications and updates as the modifications arise.
What do you dislike about the product?
I think we've just had a problem with technical support, because it provides quick but not very useful answers. Fortunately, we can work with our implementation specialist when support tickets require escalation. There is a clear enthusiasm to help, but the communication of the support lacks depth. You have to be extremely specific with the desired resolution.
What problems is the product solving and how is that benefiting you?
Agiloft has multiple benefits, including the ability to customize and do anything without programming, quickly and easily. Agiloft is a service that allows our users to work safely and quickly, as it increases the rate of choice and reduces operational errors.
Recommendations to others considering the product:
As Agiloft has helped our organization, I think it can also help you and your company, for this reason, my recommendation is simply to try this product!.
On the other hand, Agiloft is a cheaper product than others similar products!
On the other hand, Agiloft is a cheaper product than others similar products!
OK Software
What do you like best about the product?
ability to create tickets and assign them to support techs.
What do you dislike about the product?
Search functionality. The search is not very friendly. Even though I will be searching the correct person's name, company and/or subject line of the ticket, the search field does not return anything related.
What problems is the product solving and how is that benefiting you?
Ability to manage support cases.
Powerful tool but should be cleaned up
What do you like best about the product?
How many tools it has for a customer to explore
What do you dislike about the product?
there's a lot of steps to take to implement and its not very aesthetic
What problems is the product solving and how is that benefiting you?
resolving field issues within specific timelines. It has helped with tracking issues and provides a platform to communicate with our contractors and vendors
Agiloft user for more than 3 years
What do you like best about the product?
It has a lot of tools for use for a variety of purposes.
What do you dislike about the product?
We had some server down issues during our use.
What problems is the product solving and how is that benefiting you?
Customer Support, Customer Professional services
We utilize this unique tool to manage requisitions, approvals, and contractor ticketing.
What do you like best about the product?
Agiloft is very user friendly and has tremendous flexibility for you to customize your Knowledge Base and develop workflows to automate mundane tasks, eliminate human error, integrate with other software tools, and increase end user satisfaction. Once the platform is built, the implementation specialist arms you with all of the tools necessary to make modifications and updates as the need for tweaks arises.
What do you dislike about the product?
We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
What problems is the product solving and how is that benefiting you?
Agiloft has decreased our requisition approval turnaround time by four days - a huge value add to a fast pace high volume company like ours.
Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet
What do you like best about the product?
The contract approval workflow process and the email reminders notifying relevant individuals and departments that contracts are due to be renewed or have expired.
What do you dislike about the product?
The Group and Team concept and settings are difficult to understand at first and can be daunting to implement. Once understood the level of security and functionality is very impressive.
What problems is the product solving and how is that benefiting you?
Replaced a completely manual system requiring paper work to be routed from department to department with Agiloft's automated one eliminating most hard copy documents.
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