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Most useful tool on the market
What do you like best about the product?
It is by far the coolest, most useful analytics tool on the market. I check it everyday after I run certain campaigns to see how they did. The stats and data you get from your "tables" do not compare to any other tool out there. A must use for any marketing team.
What do you dislike about the product?
On occasion, the drill down features either take you to the wrong campaign or don't take you far enough into the campaigns.
What problems is the product solving and how is that benefiting you?
I now have quantitative evidence of my efforts in the campaigns that my team runs. Before, we were unable to really see the impact of what we were doing, now we have full evidence on what works and what doesn't.
Recommendations to others considering the product:
If you want a tool to tell you how you are doing and that gives you actual evidence - this is for you.
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Easy to connect multiple data sources, make quick scorecards
What do you like best about the product?
Domo is NOT a BI tool that has to be managed and run by IT, average business users can create their own cards and actually manipulate the data
What do you dislike about the product?
Not much to dislike, our issues have been more with getting people to actually view/use the cards, which needs to be driven by upper management
What problems is the product solving and how is that benefiting you?
We have multiple ERP systems, SF.com, supplier database tools, etc. We wanted to get one source of truth dashboards for business reviews, Domo allowed us to do that. This has driven less power points, less excel spreadsheets.
Recommendations to others considering the product:
Make sure you only pay for users that will actually use the tool, seats are expensive so make sure you are driving adoption.
Great experience anywhere
What do you like best about the product?
Being able to access my business Data anywhere anytime on my mobile with simple Dashboard
What do you dislike about the product?
Not to be able to manage my oki on my iPhone: i need my pc/mac to do so
What problems is the product solving and how is that benefiting you?
Manage Project costs and staffing for my custom est..
Good software but some limited data options
What do you like best about the product?
Domo does a nice job of generating reports that help us understand trends. It provides visualizations that make presentations to clients a bit easier.
What do you dislike about the product?
We had some security issues as their software is cloud-based. We like to keep data internal so this was a concern of some staff.
What problems is the product solving and how is that benefiting you?
We want to model various factors in our business without having to hire a bunch of analytics staff.
User friendly
What do you like best about the product?
Gives us enhanced reporting over what we get natively, with intuitive charts and graphs.
What do you dislike about the product?
Nothing so far. We limit our users to only a few people, so it's possible user licenses are expensive.
What problems is the product solving and how is that benefiting you?
More detailed insight into EVERYTHING we want to track.
Excellent hands-on onboarding
What do you like best about the product?
Domo is pretty intuitive to use if you know the basics of pivot tables. Visualizations look really crisp and modern. Their onboarding and support team is awesome as they spent a lot of time with us to connect our data and build out an initial set of reports that we could actually use.
What do you dislike about the product?
Not able to do simple re-ordering. We use it for sales/marketing lead reporting, but it orders labels alphabetically. In order to re-order, you need to create some additional "beastmode" calculations to create new labels with numbers pre-pended.
What problems is the product solving and how is that benefiting you?
We have data in a few different places (Salesforce, Marketo, product DB, and Desk.com among others) We're able to easily bring them together with common key fields and have a better understanding of our prospects and customers.
Recommendations to others considering the product:
Garbage In, Garbage Out. So make sure your data is cleanest at the source.
Good interface, analytics could've been a little better
What do you like best about the product?
Mobile app was good, and the real time reporting was a plus.
What do you dislike about the product?
Numbers didn't always match reports from other providers,
What problems is the product solving and how is that benefiting you?
Helping clients maximize revenue of their video inventory.
Great visualization tool
What do you like best about the product?
Connects to a large number of data sources. As part of a large organization, we have many different data sources and it seems DOMO can talk to them all, a rarity in my experience.
What do you dislike about the product?
I would like better explanations when an error occurs. They tend to be a bit vanilla that basically just say you can't do what you are trying to do.
What problems is the product solving and how is that benefiting you?
DOMO gives everyone a unified view of our data, rather than numbers of dollars, sites, interactions, etc. changing with whoever is creating the report.
Recommendations to others considering the product:
Identify the few key areas you want to focus on first, get those smooth and everyone comfortable with them, then expand.
Functional Design with Deep Insights
What do you like best about the product?
The build process makes it easy to find the most insightful easy to interpret way to display the data. Once you have found your preferred delivery method, you always have that reference any time the business question repeats itself.
It also helps that the design is well done which allows you to take the data right out of Domo and display in other formats as needed (powerpoint, paper reports, etc.)
It also helps that the design is well done which allows you to take the data right out of Domo and display in other formats as needed (powerpoint, paper reports, etc.)
What do you dislike about the product?
I have found Domo support time to be lacking on multiple occasions, luckily we don't need it often.
Learning the nuances of the tool are difficult to worth through as there is no strong onboarding or initial training.
Learning the nuances of the tool are difficult to worth through as there is no strong onboarding or initial training.
What problems is the product solving and how is that benefiting you?
Real-time reporting is essential to the success of our business. Reports that used to take multiple employees hours every morning to prepare are now waiting for management every morning when the office opens.
The ability to build a card and have it stay up to date with fresh data is fantastic. Business questions will often repeat themselves. If you build a card every time you have a new business question come up, and keep them organized in a manner that you are quickly able to find and reference it, you will never miss an opportunity due to inability to find an answer to your question again.
The ability to build a card and have it stay up to date with fresh data is fantastic. Business questions will often repeat themselves. If you build a card every time you have a new business question come up, and keep them organized in a manner that you are quickly able to find and reference it, you will never miss an opportunity due to inability to find an answer to your question again.
Recommendations to others considering the product:
Make sure you have thoroughly vetted what it takes to get your data into Domo, if you can get your data in, the rest is history.
Domo is Revolutionizing Business Intellgence
What do you like best about the product?
At my current company, we delivered more in 2 months leveraging Domo than I had ever been able to deliver in 3+ years using other enterprise business intelligence software like SAP/Business Objects, Cognos and Microsoft. With Domo, we achieved ROI in 60 days. What typically took a team of 10 Business Intelligence Developers to build and maintain, we were able to accomplish with 1 full-time developer. Domo has provided a single-version of the truth, eliminated rogue, stove-piped reporting, enabled business users to "fish for themselves" and we've recently piloted the BigSquid Predictive Toolkit, which enables companies to analyze data and create powerful predictive analytics.
What do you dislike about the product?
No negative feedback about Domo at all - there was nothing we needed or wanted to do that we could not solve with the Domo platform. However, as with ANY business intelligence platform, implementing the technology with the appropriate IT controls and Information Management governance is key. Without best-practice policies, procedures and processes for user access, training, security, SDLC, change management, meta-data management and documentation, your business intelligence program is at risk.
What problems is the product solving and how is that benefiting you?
1) Low Total Cost of Ownership
2) Time to Market (Delivered 27 data sources and 127 cards, dashboards and reports in <60 days)
3) Data Connector Library (pre-built connectors to over 1000 data sources)
4) 100% on the Cloud but works with Cloud, SaaS and hosted data sources
5) 24x7x365 access to data, cards, reports, dashboards and incredible mobile experience
6) DomoBuzz allows users to communicate/collaborate on data, reports, cards and dashboards in real-time
7) ISO27001/002 Information Security Standards and Data Encryption in transit/at rest
8) Excellent customer service and very capable technical support
9) Domo Apps (like the Apple Store) provide over 1000 incredible third-party tools and applications that extend the capability of the Domo BI Platform (such as the BigSquid Predictive Toolkit or Google Maps Pinboard, etc.)
10) Incredible end-user experience. Enables business users with an easy to understand user interface to analyze data, interact with reports, slice, dice, perform "what if" scenario analysis and to create reports in a safe, secure environment.
2) Time to Market (Delivered 27 data sources and 127 cards, dashboards and reports in <60 days)
3) Data Connector Library (pre-built connectors to over 1000 data sources)
4) 100% on the Cloud but works with Cloud, SaaS and hosted data sources
5) 24x7x365 access to data, cards, reports, dashboards and incredible mobile experience
6) DomoBuzz allows users to communicate/collaborate on data, reports, cards and dashboards in real-time
7) ISO27001/002 Information Security Standards and Data Encryption in transit/at rest
8) Excellent customer service and very capable technical support
9) Domo Apps (like the Apple Store) provide over 1000 incredible third-party tools and applications that extend the capability of the Domo BI Platform (such as the BigSquid Predictive Toolkit or Google Maps Pinboard, etc.)
10) Incredible end-user experience. Enables business users with an easy to understand user interface to analyze data, interact with reports, slice, dice, perform "what if" scenario analysis and to create reports in a safe, secure environment.
Recommendations to others considering the product:
Best BI Platform out there. Period.
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