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Incredibly stable and reliable service and very easy to implement
What do you like best about the product?
We send millions of messages via Ably and have never encountered any problems that have been a fault of theirs. The documentation is extreemly clear and accurate, providing great examples of how to solve certain problems you might encounter. The web console is a very useful tool for debugging and helps us clearly determine what messages are being sent when.
I'd highly recommend Ably to anyone looking to remove the hassle of implementing websocket connection, allowing for more time to focus on building fast reliable products.
I'd highly recommend Ably to anyone looking to remove the hassle of implementing websocket connection, allowing for more time to focus on building fast reliable products.
What do you dislike about the product?
The analytical data you get out could be improved, however I know there is something in the works from that on their end as we speak.
What problems is the product solving and how is that benefiting you?
Ably solves the problem of implementing the infastructure to delivery millions of realtime messages at sudden spikes. Our platform has a very diverse use and can go from extreemly quiet, to extreemly busy.
Ably takes away the headache for us of needing to worry about how the websocket connections will be established and maintained and allows us to focus on just implementing the messages where we need them.
Ably takes away the headache for us of needing to worry about how the websocket connections will be established and maintained and allows us to focus on just implementing the messages where we need them.
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Easy to use API
What do you like best about the product?
The detailed documentation with examples makes it easy to use and integrate with other systems.
What do you dislike about the product?
It would be helpful to have more examples in Javascript/JQuery.
What problems is the product solving and how is that benefiting you?
Establishing a communication channel between two or more entities. The WebSocket connection maintenance and its fallback management. The History feature is really helpful in our requirement.
Reliable and easy to implement
What do you like best about the product?
The support team is great. BDR interested in what we do and provides a new perspective in development.
Easy to integrate.
Easy to integrate.
What do you dislike about the product?
You need to keep an eye on the budget. The pricing may have some nuances.
What problems is the product solving and how is that benefiting you?
In-app notifications and possiby push notifications in the future.
Reliable like swiss clockwork
What do you like best about the product?
We use Ably to send out push notifications and rely on it quite heavily. We decided to go with Ably years ago to avoid having to build or manage it ourselves. It was very easy to set up and reasonable when it came to pricing, so we decided to go for "buy" rather than "build.
Years later, we still use Ably for all push notifications. Initially, we thought we'd use Ably until the cost started to increase and it would be worth managing the push notification service ourselves. But the fact that we don't have to worry about them, and that the price increase due to increased traffic has been reasonable has made it that it's still not a priority Today.
Years later, we still use Ably for all push notifications. Initially, we thought we'd use Ably until the cost started to increase and it would be worth managing the push notification service ourselves. But the fact that we don't have to worry about them, and that the price increase due to increased traffic has been reasonable has made it that it's still not a priority Today.
What do you dislike about the product?
Of course, we'd love to see lower prices, but the ease of mind we get for it makes it worth the money.
What problems is the product solving and how is that benefiting you?
Our application has many async processes as they often take a fair amount of time (optimization problems, data processing) or are related to real time events. Ably allows us to give our customers the experience they are looking for, always with the latest information, always on top of things.
Great tool for real time communication; Support is great too
What do you like best about the product?
Ably is a great tool for real-time communication. We have been using it for our client's EduTech Portal for the last 4 years. The support is great too. It integrates well with other technologies, easy to implement.
What do you dislike about the product?
I am not able to find any issues with Ably so far.
What problems is the product solving and how is that benefiting you?
To communicate to the user devices in real-time, and reliably was our requirement which ably has fulfilled.
Ably save us during incident
What do you like best about the product?
Our customer sucess reactivity.
We deploy a new code that lead to explode the number of call we made to Ably, Ably remove our limit to not block our feature before we need to ask them and let us the time to adjust our code.
We like also the terraform provider to create all our app.
We deploy a new code that lead to explode the number of call we made to Ably, Ably remove our limit to not block our feature before we need to ask them and let us the time to adjust our code.
We like also the terraform provider to create all our app.
What do you dislike about the product?
Monitoring integration with datadog not include in all plan
What problems is the product solving and how is that benefiting you?
Shared messaging across mutliple device
Good product and great customer support
What do you like best about the product?
I was researching ably products to design a solution to meet business needs. I had some questions about the product and it was really fast and easy to reach out to customer support personal who knew technical information about the product in details. Questions were answered quickly and to the point.
What do you dislike about the product?
FAQ could be expanded and articles be kept up to date as the product matures.
What problems is the product solving and how is that benefiting you?
Read from kafka topics and update information on user device.
Overall great experience!
What do you like best about the product?
Very friendly and reliable team, with a great quality of real-time capabilities.
What do you dislike about the product?
So far everything has been smooth. So, no negative experience.
What problems is the product solving and how is that benefiting you?
Real-time chat and interactive features in streaming app.
Incredibly easy to get started!
What do you like best about the product?
It's inexpensive and I was able to get it started.
I had an issue (user error) in my implementation that blew up my free-tier quota (100% my fault) and Ably customer support were amazing at resolving my issues.
Someone got on live chat with me at 11PM, did not expect that!
I had an issue (user error) in my implementation that blew up my free-tier quota (100% my fault) and Ably customer support were amazing at resolving my issues.
Someone got on live chat with me at 11PM, did not expect that!
What do you dislike about the product?
Can't say much.
Maybe the documentation could include more examples that i could copy paste into my code and tweak it.. but really only if I'm nitpicking.
Maybe the documentation could include more examples that i could copy paste into my code and tweak it.. but really only if I'm nitpicking.
What problems is the product solving and how is that benefiting you?
It helps me sync messages between multiple devices owned by the same user.
I am 100% satisfied with Ably
What do you like best about the product?
All of Ably's services are excellent, from customer service to product performance.
What do you dislike about the product?
So far it's been perfect. I hope it continues.
What problems is the product solving and how is that benefiting you?
We were already coming from another platform, where we had some difficulties with service, performance and service availability. With Ably we have an excellent experience with service, performance and service availability, in addition to excellent documentation.
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