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Amazing and Easy to Use Backup Software
What do you like best about the product?
We have been using MSP products for about 5 years and have switched over to Online Backup about 3 years ago. So software is wonderfull. It's simpel to use yet combines all the features we need as an MSP to run backup solutions for our clients. Some of the best features are easy deployment, and backup monitoring. The admin dashboard is fantastic.
What do you dislike about the product?
There is nohing that I think of that I dislike about the product.
What problems is the product solving and how is that benefiting you?
For us as an MSP is to be able to provide a backup service for our clients that is not to overly complicated and can be easily deployed, moinitored and restored. MSP360 is perfect for this. From restoring full server images to single files the software just works. The support is quite good as well and the team is always responsive when issues arise.
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MSP 360 offers cloud-based security for our files
What do you like best about the product?
Its mix with different providers such as for example AWS, Azure and local network equipment. The deck additionally is where we can observe the work of every one of the termination points, servers, and so forth and in case the backup is found or not. There was a lot of infrastructure inside and we felt like taking a complement for different objects. This involved in infrastructure works in the form of AWS, Azure and additionally on-premises. With Msp360, we were able to amalgamate all three environments with a single instrument and table. This dashboard gives higher-level information about various different endpoints, in the event the backup is or isn't performed, in addition to the kind of information. The procedure for making policies within MSP360 is straightforward and was quite helpful.
What do you dislike about the product?
They don't have a headquarters in India, so in-person conversation is not possible in order to be able to understand each other better. Due to its mix with different sources of information, it may be costly.
What problems is the product solving and how is that benefiting you?
The experience is really comfortable at the moment thinking about its mix with different providers/universe. We were able to mix it with Azure service, AWS service and our in-house facilities, through a combined picture we can see the whole infrastructure and things that work and things that don't work.
Great platform for ServiceProvioders
What do you like best about the product?
The ease of use, and the capability to build custom reports using Amazon tools
What do you dislike about the product?
No issues encountered as of yet....this the the 3rd Backup service I have used, and by far the best
What problems is the product solving and how is that benefiting you?
It allows me t perform backups for my customers, in an efficient and segmented manner
Great product and easy to work with!
What do you like best about the product?
Ease of use and amount of features packed into the product.
What do you dislike about the product?
On Premesis client and Web Client for configuring often have different fields and terminology, wish that was more unified between the two platforms for documentation standardization.
What problems is the product solving and how is that benefiting you?
It provides a low cost, high margin, solid backup product, rich with features for safely and securly backing up our clients critical data. Offers plenty of flexability to backup to multiple storage organizations.
Good tool to be calm
What do you like best about the product?
It was a tool that help to our clients to keep calm with their backups plan, and also help quit the DRP plan from users
What do you dislike about the product?
Sometimes is not clear about his licenses.
What problems is the product solving and how is that benefiting you?
MSP360 is helping us to not worry about much IT operational activities
First class backup and recovery software
What do you like best about the product?
I like the reporting capability. It give me one pane of glass to see all backups across all my customers.
What do you dislike about the product?
Ca't really think of anything I don't like.
What problems is the product solving and how is that benefiting you?
Needed a good backup program for storing backups for my clients on Amazon s3 and Backblaze B2.
Great, easy to navigate around and explains errors with ease
What do you like best about the product?
I like that you're able to view errors online without having to connect to any devices straight away. You can check all aspects of the backups online.
What do you dislike about the product?
Not being able to use another email address for the emails to come through. Get continuos errors when trying to change it to something else.
What problems is the product solving and how is that benefiting you?
Being able to backup local machines to multiple locations (Online and Local). Also allows the ability to review everything online without having to interrupt any ongoing sessions that people may be in.
Reasonable way for enterprise backup
What do you like best about the product?
Unlike other "enterprise" backup solution, the cost is reasonable.
What do you dislike about the product?
Backup agent sometimes stops in poor network environment.
What problems is the product solving and how is that benefiting you?
It simplifies the backup process.
Extremely affordable with excellent service
What do you like best about the product?
I was shocked at how low the price was for such a critical service. The customer support has been excellent and it has already saved us from MAJOR loss of thousands of files.
What do you dislike about the product?
The interface is clunky and confusing, which isn't a major issue because ideally you won't really have to log in much until there is an issue.
What problems is the product solving and how is that benefiting you?
We use it to back up our gmail server as well as all of our cloud based files.
Easy to use worry free Back up solution
What do you like best about the product?
Easy to use Does not require a lot of babysitting. Recovery is pretty smooth.
What do you dislike about the product?
Not being able to deploy and setup backup plans to devices remotely. Support is quick to respond and very helpful.
What problems is the product solving and how is that benefiting you?
manging all backups for our datacenter in one location
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