Sold by: Dedicatted
Dedicatted’s IDP solution for Travel & Hospitality automates processing of bookings, invoices, customer IDs, and feedback forms using AWS Generative AI services such as Amazon Textract and Bedrock—boosting accuracy, speed, and guest experience.
Overview
Service Overview
Dedicatted’s Intelligent Document Processing (IDP) solution for the Travel & Hospitality sector leverages AWS Generative AI services, including Amazon Textract, Amazon Bedrock, and Amazon Comprehend, to automate the extraction, classification, and processing of bookings, invoices, guest IDs, customer feedback, and travel confirmations.
This solution is designed to streamline guest-facing and back-office operations, ensuring fast, accurate document handling and improved customer experiences across hotels, airlines, tour operators, and hospitality platforms.
Proven IDP Delivery Process
We follow a structured and efficient approach, refined through past successful projects:
- FREE 2-Hour Workshop – We begin with a complimentary session to understand your current workflows (e.g., check-in, booking management, guest support) and define automation goals.
- Solution Design & Planning – Based on the workshop insights, we provide a detailed solution architecture, timeline, and cost estimate.
- Project Kickoff – Once approved, the implementation follows these key steps:
AWS Infrastructure Setup – Deploying the necessary cloud environment.
- Large Language Model (LLM) Evaluation – Select and test the most suitable language models for handling multilingual and semi-structured data like reservation notes or guest comments.
- Custom Workflow Integration – Connect automation pipelines to PMS, CRM, or customer support platforms.
- Testing & Optimization – Ensure system performance under real-world travel volume and guest interaction scenarios.
- Handover & Knowledge Transfer – Delivering the final solution with training and support.
With Dedicatted’s IDP solution, you gain a scalable, AI-powered document processing solution that reduces manual effort, increases efficiency, and integrates seamlessly with your existing workflows.
Read more: Here
Highlights
- Automate travel and hospitality document processing with AWS Generative AI—achieving over 95% accuracy across bookings, receipts, guest records, and more.
- Free 2-hour personalized workshop to review current workflows (e.g., check-in/check-out, reservations) and design AI-powered automation solutions.
- Delivered by AWS-certified experts, with full lifecycle support including infrastructure setup, workflow integration (e.g., PMS, CRM), and training.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Resources
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Support
Vendor support
Support Details:
At Dedicatted, we are committed to providing our customers with exceptional support to ensure they receive the most value from our product. Customers who purchase our product can expect to receive the following level of support:
Contact information: Customers can reach out to us via email at contact@dedicatted.com or through our website.
Support channels: We offer a variety of support channels to ensure our customers receive timely and efficient support. Our support channels include:
- Email: Customers can email our support team at any time with questions or issues. We strive to respond within 24 hours.
- Google Chat: Customers can chat with our support team in real-time to get quick answers to their questions or assistance with any issues they may be experiencing.
- Phone support: Customers can call our support team during business hours, Monday through Friday, from 9 am to 5 pm EST.
Support level: We provide technical support for our product, including assistance with installation, configuration, and troubleshooting. Additionally, we offer guidance and best practices to help customers optimize their DevOps processes.
Overall, our goal is to ensure our customers receive exceptional support and have a positive experience with our product. We are committed to helping our customers achieve success with their DevOps processes and AWS cloud adoption.