Sold by: LucidLink
Deployed on AWS
Collaborate everywhere, instantly with LucidLink. Empower your team to access, edit and share files of any size in real time, without syncing or downloading. With seamless setup, familiar workflows and zero-knowledge encryption, LucidLink frees your team to collaborate without limits.
Overview
LucidLink is the storage collaboration platform that frees creative teams to work together from anywhere. With a single shared filespace protected by zero-knowledge encryption, your team can instantly and securely access, edit and share projects of any size.
Combining the ease of a local drive with the power of the cloud, LucidLink gives you on-demand access to your files. Now you can get straight to work without downloading, syncing or versioning disasters.
Spotify, Paramount, Adobe and creative teams worldwide have used LucidLink to 5x productivity, access the best talent globally and free their people to focus on creating. Discover more at LucidLink .
Highlights
- Instant collaboration, anywhere - Work together in real time with instant, secure access to your files, no matter where your team is. Say goodbye to syncing and downloading delays - access, edit and share files of any size as if they're stored on a local drive.
- Seamless integration & effortless setup - Get up and running in minutes with a platform that works with your existing tools and workflows. No need for new hardware, IT assistance or extensive training - just effortless collaboration from day one.
- Protection for all your projects - Enjoy peace of mind knowing zero-knowledge encryption ensures your files are protected every step of the way. Permission controls mean only you and your chosen collaborators can access your data, wherever you're working.
Details
Sold by
Delivery method
Deployed on AWS
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Business user | The cost per workspace member is $32/month - and includes 400 GB of shared storage and Business features. Ideal for up to 25 members and 10 TB of storage. | $32.00 |
Dimension | Description | Cost/unit |
|---|---|---|
overage_users | Members | $32.00 |
overage_storage | Storage (in GB) | $0.08 |
Vendor refund policy
We do not provide refunds. Refunds are only issued at the company's discretion and may be granted in cases of billing errors or service issues. Refunds are not provided for partial months of service or unused storage. You can contact our billing support team at billing@lucidlink.com .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Standard Support availability is 24x5 (Mon-Fri).
*The weekend is from Saturday 0:00 UTC to 0:00 UTC Monday (2:00AM EEST, 6:00PM CST, 9:00AM AEST).
Email: support+ticket@lucidlink.com
Email: support+ticket@lucidlink.com
Email: support+ticket@lucidlink.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Media Production
Game changing reactivity in an industry that requires agiity
Reviewed on May 29, 2025
Review provided by G2
What do you like best about the product?
It allows us to work with peers seamlessly, sharing edits instantly. It is especially useful when working with multiple editors as it allows us to collaborate on live projects and hit intense deadlines, regardless of timezone.
What do you dislike about the product?
It can be painful when first caching if internet is slow, and the settings currently missing in the enterprise version of lucid in comparison to Classic are agonising.
What problems is the product solving and how is that benefiting you?
Collaboration internationally on videos that have many assets, all shared from one source.
Leave a comment0 comments
Consulting
LucidLink Delivers Where Others Struggle
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
LucidLink is a game-changer for remote teams working with large files—especially in media, post-production, and design. What sets it apart is its real-time streaming technology, which makes files feel local even though they’re stored in the cloud. No more downloading or syncing. You just open your project and get to work. It’s like Dropbox, Google Drive, and a SAN had a baby but smarter and optimized for professionals.
What do you dislike about the product?
Pricing is also on the premium side, which is fair for what it offers—but may be a hurdle for smaller teams or freelancers. Also, while it’s built for creatives, it would be nice to see even deeper integrations with more creative tools and platforms.
What problems is the product solving and how is that benefiting you?
Helping our team in Asia with editing speed.
Takina K.
Efficient and Effective business software
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
LucidLink has helped our marketing team tremendously when it comes to making video commercials and sharing them across regions and to vendors that we work with.
What do you dislike about the product?
Surprisingly there hasn’t been anything we don’t like about LucidLink
What problems is the product solving and how is that benefiting you?
We needed more storage to store videos when making marketing commercials. We also needed to share the videos with external partners and still keep the high quality
davecroucher .
Great service overall, pros outweigh the cons
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
The ease of access no matter where you are, speed, ease of installation, and ease of use as it just looks like a folder on your desktop. Their customer support is pretty good too and offered us lots of demo and tutorial calls for the full team.
What do you dislike about the product?
problems batch uploading files or folders, specifically not accepting certain special characters in filenames and just bombs the entire upload.
Backup snapshots are taken out of your paid for capacity.
Backup snapshots are taken out of your paid for capacity.
What problems is the product solving and how is that benefiting you?
I had no solutions from Lucidlink about the uploading folders issue, they said to use an external upload program but I had trouble with that too.
H W.
Its great when you commit to the workflow
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
The best thing about LucidLink is how fast and easy it makes accessing huge files from anywhere, feels like working off a local drive, but it's all in the cloud.
What do you dislike about the product?
If your internet’s slow or spotty, the experience isn’t as seamless.
What problems is the product solving and how is that benefiting you?
LucidLink has helped our small team move fast, stay connected, and work on big projects without being held back by distance, storage, or infrastructure bottlenecks.