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    RingCentral

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    Sold by: RingCentral 
    Deployed on AWS
    RingCentral is the leading AI-powered cloud communications platform offering seamless phone, messaging, video, contact center, and virtual events solutions. Trusted by over 400,000 businesses worldwide, RingCentral enhances productivity and collaboration with reliable, secure, and easy-to-use tools. Elevate your business communications with RingCentral's innovative and comprehensive solutions.

    Overview

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    RingCentral is the premier AI-powered cloud communications platform that revolutionizes the way businesses connect and collaborate. Offering an all-in-one solution, RingCentral integrates phone, messaging, video, contact center, and virtual events capabilities to provide seamless communication experiences. Trusted by over 400,000 businesses worldwide, RingCentral ensures that your business communications are reliable, secure, and efficient.

    Key Features:

    • AI-Powered Cloud Communications: Experience the future of business communication with AI-driven tools that enhance efficiency and customer engagement.
    • Omni-channel Contact Center: With RingCX, connect with your customers across voice and over 20 digital touch points, ensuring a consistent and engaging customer experience.
    • Reliable and Secure: RingCentral offers a 99.999% uptime SLA, guaranteeing uninterrupted communications and top-tier security for your business operations.
    • Video Meetings and Virtual Events: Host smarter video meetings with AI-powered transcripts, summaries, and recordings. Manage comprehensive virtual, hybrid, and onsite events with ease.
    • Integration with Popular Tools: Seamlessly integrate with platforms to enhance your workflow and maintain smooth communication across all your business tools.

    Why Choose RingCentral?

    RingCentral is recognized as a leader in cloud communications, offering an easy-to-use, scalable solution that meets the needs of businesses of all sizes. With AI-powered innovations and a commitment to reliability, RingCentral is the trusted choice for enhancing productivity and fostering seamless, secure communications.

    Elevate your business communications with RingCentral's innovative and comprehensive solutions. Experience the future of cloud communications with AI-powered efficiency and reliability.

    Highlights

    • AI-Powered Cloud Communications: Enhance productivity with RingCentral's AI-driven phone, messaging, video, contact center, and virtual events solutions, designed for seamless business communication.
    • Reliable and Secure: Trusted by over 400,000 businesses worldwide, RingCentral offers a 99.999% uptime SLA, ensuring uninterrupted and secure communications.
    • Comprehensive Omnichannel Support: Connect with customers across voice and 20+ digital touchpoints with RingCX, our AI-first contact center solution that simplifies and enhances customer interactions.

    Details

    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Core
    Up to 1000 users with reliable core phone system
    $240,000.00
    Advanced
    Up to 1000 users with the supercharged phone system
    $300,000.00
    Ultra
    Up to 1000 users with powerful telephony, video, chat, SMS and fax
    $420,000.00

    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    381 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Dan C.

    RingCentral Review

    Reviewed on May 27, 2025
    Review provided by G2
    What do you like best about the product?
    It is a good app and interface, but too expensive.
    What do you dislike about the product?
    It is very expensive. The cost is the most preventative thing about it.
    What problems is the product solving and how is that benefiting you?
    It is our primary communication channel.
    Luis C.

    RING CENTRAL VIDEO CALLS AND CONFERENCING

    Reviewed on May 12, 2025
    Review provided by G2
    What do you like best about the product?
    I like it is easier to use, fast and multiplatform.
    What do you dislike about the product?
    It sometimes request a lot of verifications when trying to log in from multiple devices.
    What problems is the product solving and how is that benefiting you?
    It is helping me and the team to join in a fast video meeting when need a quick talk.
    Consumer Services

    Great way to communicate internally with other co workers as well as customers.

    Reviewed on May 02, 2025
    Review provided by G2
    What do you like best about the product?
    It is easy to use and clear videos always.
    What do you dislike about the product?
    I do not really have any negative feed back at this time.
    What problems is the product solving and how is that benefiting you?
    Always runs smoothly. Never have to worry about the system failing
    Ronnie D.

    works but has its cons

    Reviewed on Apr 30, 2025
    Review provided by G2
    What do you like best about the product?
    its short snough to pay attention it provides detail and direct answers
    What do you dislike about the product?
    althought the videos are good they have not been updated. the infomration in different versions are in different settings which makes us have to find them
    What problems is the product solving and how is that benefiting you?
    bineg able to communicate with users withought having to converstate and wonder hey assistance can be needed or improvised.
    Banking

    Decent, effective video system

    Reviewed on Mar 30, 2025
    Review provided by G2
    What do you like best about the product?
    It worked and was inexpensive. Worked when we had items scheduled. Not as popular, though.
    What do you dislike about the product?
    Clients were confused slightly about what Ring central was. Felt like they had to download the application to use it.
    What problems is the product solving and how is that benefiting you?
    We were able to chat and video chat during the call.
    View all reviews